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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property
Hotel in Austin with free breakfast and a 24-hour fitness center

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Relax by the pool surrounded by lush trees and lounge under shaded umbrellas.
Enjoy a diverse selection of international cuisine at our buffet.
Relax in a stylish room with a large bed, sofa, and reading area.
Welcome to the Holiday Inn Express & Suites, featuring a modern architectural design with a central entrance and flat roof.
Relax in a serene atmosphere surrounded by lush greenery, with a comfortable seating area and barbecue grill.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Room (Specialty) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room (Specialty)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 6
  • 2 Queen Beds

Similar properties

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7.6 out of 10, Good, 1,014 reviews
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About the neighborhood

Map
10711 N Research Blvd, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 7 min walk - 0.4 miles
  • Domain Northside - 3 min drive - 2.4 miles
  • Q2 Stadium - 4 min drive - 2.4 miles
  • St. David's North Austin Medical Center - 5 min drive - 3.7 miles
  • Apple Inc. - 5 min drive - 3.5 miles

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Amy's Ice Creams - ‬14 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel near Lake Austin
A free breakfast buffet, a free manager's reception, and a terrace are just a few of the amenities provided at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Swimming pool with free cabanas and sun loungers
  • Free self parking
  • An outdoor pool, express check-out, and 2 meeting rooms
  • Multilingual staff, coffee/tea in the lobby, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 110 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG located?

Located in Gateway, this hotel is 0.5 mi (0.7 km) from Arboretum at Great Hills Mall and within 3 mi (5 km) of J. J. Pickle Research Campus and Q2 Stadium. Domain Northside and Museum of Ice Cream are also within 3 mi (5 km).

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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

We enjoyed our stay! Front desk staff at check in was wonderful. Enjoyed the breakfast and seating area. Great areas for visiting by the pool.
Stayed 2 nights in Jun 2025

10/10

Great staff and rooms for the money. Great free breakfast.
Stayed 1 night in Mar 2025

10/10

Nice clean stay with a great breakfast
Stayed 1 night in May 2025

10/10

Quiet and safe place to stay. Clean rooms
Stayed 3 nights in Jun 2025

10/10

Great and very close to the domain
Stayed 2 nights in Jun 2025

10/10

The people who check you in at the front desk are so happy, helpful, and nice to the customers. Housekeeping was fantastic,and our room was great! Breakfast buffet was really good. We will stay here again.
Stayed 2 nights in Jun 2025

8/10

We had a great stay. The staff was accommodating and very nice. The hotel was clean and we felt safe.
Stayed 1 night in May 2025

10/10

The hotel is Good and affordable
Stayed 4 nights in Apr 2025

10/10

The property is in a great location and was perfect for our short trip!
Stayed 1 night in Feb 2025

10/10

Very clean rooms, friendly staff
Stayed 1 night in Mar 2025

10/10

Nice basic lodgings.
Stayed 1 night in Mar 2025

10/10

My second time to stay there. Those days were very good. I love the fact that it was next-door to CostCo as there were some items I needed to get.
Stayed 1 night in Apr 2025

10/10

People are extremely helpful and kind. Highly recommend the full free breakfast. Out room was not ready so the manager moved us to an exec suite, no added cost. Now we are spoiled. We will be back when we are in Austin
Stayed 2 nights in Jun 2025

10/10

area is very accessible. staff is friendly. breakfast was great and tasty!! excellent coffee in the breakfast area.
Stayed 1 night in Mar 2025

10/10

Clean and conveniently located.
Stayed 2 nights in Mar 2025

10/10

Clean and just what we needed
Stayed 1 night in Apr 2025

10/10

Everything was really good!! Clean, safe, loved the pool. Staff was friendly.

10/10

Excellent
Stayed 2 nights in Apr 2025

10/10

The overall experience was great! The AC smelled weird.
Stayed 1 night in Apr 2025

10/10

Really nice property
Stayed 1 night in Jan 2025

4/10

The fountain in the pool did not work or was never running. Every night was so loud. My daughter and I were woken up many times to loud voices qnd doors slamming through 1 am.The area was good with lots of shopping around.
Stayed 3 nights in May 2025

8/10

Nice breakfast. Pleasant staff.
Stayed 3 nights in Jan 2025

10/10

This would be my first choice if I were going to be in the area. The staff was welcoming, encouraging and helpful.
Stayed 2 nights in Jan 2025

10/10

Friendly
Stayed 2 nights in Feb 2025

10/10

Love the comfortable beds
Stayed 1 night in Aug 2024