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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property
Travelers find their own pace at this peaceful Austin retreat, where garden views and relaxation await just moments from the Arboretum area

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers - Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG (Austin)
Property amenity - Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG (Austin)
Exterior - Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG (Austin)
Exterior - Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG (Austin)
Exterior - Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG (Austin)
Holiday Inn Express & Suites Austin NW is in Gateway's heart near the Arboretum. Guests enjoy a complimentary breakfast buffet, an outdoor pool with cabanas and sun loungers, a spa tub for relaxation, and on-site dry cleaning services for added convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room (Specialty)

Room (Specialty) | Premium bedding, pillowtop beds, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Gateway, a neighborhood in Austin, Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG is in the entertainment district. Sixth Street and South Congress Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Austin and Lady Bird Lake. Check out an event or a game at Q2 Stadium, and consider making time for Kalahari Indoor Water Park, a top attraction not to be missed. Visit our Austin travel guide
Map
10711 N Research Blvd, Austin, TX, 78759

What's nearby

  • Austin_ArboretumatGreatHillsMall_6168473-7
    Arboretum at Great Hills Mall
    7 min walk - 0.4 miles
  • Domain Northside
    Domain Northside
    3 min drive - 2.4 miles
  • Ascension Seton Northwest
    10 min walk - 0.6 miles
  • Regal Gateway
    17 min walk - 0.9 miles
  • J. J. Pickle Research Campus
    3 min drive - 2.8 miles

Getting around

  • Highland Station
    8 min drive
  • Austin Station
    20 min drive
  • Austin-Bergstrom Intl. Airport (AUS)
    25 min drive

Restaurants

  • Starbucks
    11 min walk
  • McDonald's
    7 min walk
  • Chick-fil-A
    6 min walk
  • The Cheesecake Factory
    14 min walk
  • Taco Bell
    7 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel near Lake Austin
A free breakfast buffet, a free manager's reception, and a terrace are just a few of the amenities provided at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Swimming pool along with free cabanas and sun loungers
  • Free self parking
  • An outdoor pool, express check-out, and barbecue grills
  • Free newspapers, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 110 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG located?

Located in Gateway, this hotel is 0.5 mi (0.7 km) from Arboretum at Great Hills Mall and within 3 mi (5 km) of J. J. Pickle Research Campus and Q2 Stadium. Domain Northside and Apple Inc. are also within 3 mi (5 km).

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Reviews

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

Verified

8/10 Good

Ramon

Everything was clean beautiful and very helpful stuff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and accommodating. The amenities are clean and everything works. I love that they have board games in the lobby area too. Will definitely be coming back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was dirty,look it needed to be shock. The seating around the pool area was clean and organized. Work space in room was adequate.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great and the hotel staff was amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pinar

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean comfortable rooms
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Erik Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Never milk or cream for the coffee. Pool and hot tub fulll of debris.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
The woman who check me in was so nice and the rooms are very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a clean room and liked the breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ysabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Nice clean stay with a great breakfast
Stayed 1 night in May 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent bed, so comfy!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay for families!

The staff here is SO friendly and accommodating! Our kids have a wonderful time at this hotel and the pool + cabanas are a blast, with lots of floats available. It is a little home away from home!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean. Staff was friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and rooms for the money. Great free breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , staff was very friendly and rooms were very clean . I would definitely stay here again .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick turnaround trip over weekend. The hotel was located in a great area. Food and restaurants close-by. We didn’t eat breakfast because Ruby’s was close. Hotel was clean and quiet. Good night’s sleep. Would definitely recommend and stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Front desk staff at check in was wonderful. Enjoyed the breakfast and seating area. Great areas for visiting by the pool.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and was perfect for our short trip!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An example of how all hotels should be! Was so impressed with our stay for such an affordable price. Rooms were clean and comfortable, staff was nice, Jacqueline at the front desk was so awesome! Pool area was so nice including the lounge area. Games in the lounge area and outside were a great family friendly amenity. Breakfast was perfect i love the spacious seating and coffee bar. Will definitely be staying here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will book again

Great customer service, quiet stay, safe and comfy beds!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great “bed & breakfast”

Extremely comfortable bed! Great breakfast options and space for eating.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the kindness of both of the staff members I dealt with. They went out of their way to be caring and kind. Both the check in and check out experience was magnificent. I commend your hotel for hiring them. The beds were cozy, and the coffee was terrific. It was a cold day, so hot coffee was great. Did not have the same experience with the tru location, so id choose this locatiin over the other next time
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The service was genuinely friendly and attentive from the moment we arrived. Our room was spotless, incredibly comfortable, and felt well cared for—exactly what you hope for when traveling. One of the highlights was the complimentary breakfast. It was far better than the typical hotel breakfast—great variety, fresh options, and everything was well stocked and delicious. Overall, a clean, comfortable stay with great service and an amazing free breakfast. Highly recommend and would definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms, friendly staff
Stayed 1 night in Mar 2025