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Extended Stay America Austin Metro

Property class: 2.5

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Photo gallery for Extended Stay America Austin Metro

A hotel room with a desk, chair, dresser, and a television. - Extended Stay America Austin Metro (Austin)
A hotel lobby with a reception desk, a coffee station, a seating area with a sofa and a bench, and a television mounted on the wall. - Extended Stay America Austin Metro (Austin)
A hotel room with a desk, two office chairs, a television, a sofa, a lamp, and a window with curtains. - Extended Stay America Austin Metro (Austin)
Unclassified image, 4 of 32, button - Extended Stay America Austin Metro (Austin)
A hotel room with a sofa, two side tables with lamps, a coffee station, and a reception area with a 'Welcome' sign. - Extended Stay America Austin Metro (Austin)
Extended Stay America Austin Metro provides amenities like laundry facilities and conference space. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

A neatly made bed in a hotel room with green walls, two bedside tables with lamps, and a window with blinds.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

A hotel room with two beds, a window with curtains, a bedside lamp, and a wall-mounted air conditioner.

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, and a wall-mounted air conditioner.

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

St. Johns, a neighborhood in Austin, is home to Extended Stay America Austin Metro. Moody Theater and Austin City Limits are cultural highlights, and travelers looking to shop may want to visit Sixth Street and Rainey Street. Looking to enjoy an event or a game? See what's going on at Moody Center or Darrell K. Royal - Texas Memorial Stadium. Visit our Austin travel guide
Map
East US Hwy 290, Austin, TX, 78723

What's nearby

  • Seareinas - Austin
    8 min walk - 0.5 miles
  • The Linc
    12 min walk - 0.7 miles
  • St. John Park
    15 min walk - 0.8 miles
  • Kick Butt Coffee Music & Booze
    17 min walk - 0.9 miles
  • Austin Community College Highland
    19 min walk - 1.0 mile

Getting around

  • Highland Station
    4 min drive
  • Austin Station
    20 min drive
  • Austin-Bergstrom Intl. Airport (AUS)
    20 min drive

Restaurants

  • Sonic Drive-In
    12 min walk
  • Amaya's Taco Village
    13 min walk
  • Pluckers Wing Bar
    12 min walk
  • P. Terry's Burger Stand
    15 min walk
  • Pappasito's Cantina
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Is Extended Stay America Austin Metro pet-friendly?

Yes, Extended Stay America Austin Metro allows cats and dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Austin Metro?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Austin Metro?

Check-out is at 11 AM.

Where is Extended Stay America Austin Metro located?

Located in St. Johns, this hotel is 1.1 mi (1.8 km) from Austin Community College Highland and within 3 mi (5 km) of Texas Child Study Center at Dell Children's Medical Center and Mueller Lake Park. Thinkery is 2.5 mi (4 km) away. Highland Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Austin Metro Reviews

6.0

6.0

Cleanliness

7.0

Location

6.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 193 out of 905 reviews
Rating 8 - Good. 174 out of 905 reviews
Rating 6 - Okay. 152 out of 905 reviews
Rating 4 - Poor. 160 out of 905 reviews
Rating 2 - Terrible. 226 out of 905 reviews

Reviews

Verified review

2/10 Terrible

Alyssa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about my stay was the staff. The cleanliness was horrible, and there is a pest issue with this building. The minute you walk into the halls and past the front lobby, the smell from the floors, walls, and rooms were rancid. The smell of smoke is suffocating, and the broken elevator does not help (which from what it looks like, has been broken down for months now based on other reviews). The rooms are not well maintained and there are dead insects and dust in every corner/drawer/cabinet. The only exception I had for reason to finish my stay was because the staff was so helpful and kind and extremely polite. He tried to help with every issue I had. This hotel needs a proper cleaning before accepting new guest.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Elizabeth and all the staff are really great and friendly great customer service and always helpful
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dylan

Liked: Cleanliness, staff & service
This is a safe little way station. It doesn't look like it but it is a safe place to rest your head. Miss K was a big help on checking in and allowing for a paid late check out. This is a basic place to stay but allows you to rest safely while spending your day exploring Austin.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sharyl

Easy accessible parking. Old, worn, stained furniture and flooring. Seemed very clean though. Noisy at first but everyone followed the quiet time rules.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cordarrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best experience ive had from the Extended Stay America chain. Extremely clean and well maintained and the setup of the rooms were great
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty bad room. Room was the kind you check the bed before getting in to see if there's a dead body or bed bugs. Bed was comfortable and air conditioner worked good but that's it! Bathroom was something you want to forget about just go in and do your business and get the hell out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Raul O.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly atmosphere at this quiet and cozy place!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very understanding and accommodating
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Ann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was totally run down. There wasn't even coffee or a trash can in the room. In the parking lot they had 2 picnic tables & people were making noises & who knows what else late into the night. Traveling as a single woman I felt very unsafe. Hotel staff at check-in was nice. I left the next day at 7 am & there was no staff to be found.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Brandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the WORST hotel I’ve ever booked. It was NASTY. Do NOT book this hotel. There were dead roaches in the room and in the hallway, trash littered everywhere in the hallway. It appears nobody has vacuumed or cleaned the carpets in months. The second you walked into the hotel, you could smell weed. The entire 3rd floor smelled like weed, we had kids with us this stay, that is the only reason I’m complaining about the smell, but it’s posted as a non smoking facility. Austin PD was being called to the property while we were addressing concerns with the front desk, by the front desk. The only good thing I can say about this whole experience, the guy at the front desk was PHENOMENAL. He was so polite, understanding and apologetic for the entire situation that he had no control over. if I could I would give him 10 stars.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Daniel

Disliked: Amenities, property conditions & facilities
Hallways need to be swept and rooms need to updated.
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

ROBERT

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peasant stay ! great staff👍👍👍
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Great 👍👍
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness
Yes everything was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

ShaDaira

It was a convenient stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't lose at xstanded
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 1 night in Mar 2026
Verified review

8/10 Good

roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out 🙌👏 to the on site front desk person that worked at night May7-8! I arrived late and there was a problem w my reservation. After explaining the rules and processes, he was able to create what felt like a miracle in an impossible situation. Thank you, I appreciate your patience, and hope others can learn from you how to be a genuine, resourceful and wise hospitality professional. 🙏
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Takyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager there is amazing
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

OCTIVIA

Disliked: Staff & service, amenities, property conditions & facilities
The extended stay is filthy the room was clean but the dogs roaming the carpets in the hallways and etc the staff checking me in very rude not a smile not a thank you or anything just rude would never stay again
Stayed 1 night in Mar 2026