Extended Stay America Suites Austin Metro

2.5 star property
Austin hotel in St. Johns with free breakfast and fitness center

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your current months are May, 2024 and June, 2024.
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June 2024

Extended Stay America Suites Austin Metro

Photo gallery for Extended Stay America Suites Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Seasonal outdoor pool
Exterior
Free daily on-the-go breakfast
Lobby

Overview of Extended Stay America Suites Austin Metro

Reviews
5.8
Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Austin.

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen

Explore the area

Map
East US Hwy 290, Austin, TX, 78723
  • Popular LocationThundercloud Sub8 min walk
  • Popular LocationHighland Station2 min drive
  • Popular LocationAustin Community College Highland2 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Orangewood Inn & Suites Midtown
Pool
Breakfast included
Kids pool
Parking included
8.4 out of 10, Very Good, (1955)
Orangewood Inn & Suites Midtown

About the neighborhood

Austin

Extended Stay America Suites Austin Metro is located in St. Johns, a neighborhood in Austin. Bob Bullock Texas State History Museum and Moody Theater are cultural highlights, and travelers looking to shop may want to visit Sixth Street and Rainey Street. Looking to enjoy an event or a game? See what's going on at Moody Center or Darrell K. Royal - Texas Memorial Stadium.
Visit our Austin travel guideOpens in a new window

What's nearby

  • Moody Center - 5 min drive
  • University of Texas at Austin - 6 min drive
  • Austin Convention Center - 7 min drive
  • Sixth Street - 7 min drive
  • Texas State Capitol - 8 min drive

Getting around

  • Highland Station - 2 min drive
  • Austin Station - 30 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 16 min drive

Restaurants

  • Taco Bell - 3 min drive
  • Whataburger - 13 min walk
  • Pluckers Wing Bar - 11 min walk
  • P. Terry's Burger Stand #11 - 14 min walk
  • Pappasito's Cantina - 13 min walk

About this property

Extended Stay America Suites Austin Metro

Hotel near University of Texas at Austin
You can look forward to free to-go breakfast, laundry facilities, and a gym at Extended Stay America Suites Austin Metro. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, a front-desk safe, and smoke-free premises
  • A vending machine, a 24-hour front desk, and an elevator
Room features
All 84 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to September
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro
Extended Stay America Suites Austin Metro Hotel
Extended Stay America Suites Austin Metro Austin
Extended Stay America Suites Austin Metro Hotel Austin

Frequently asked questions

Does Extended Stay America Suites Austin Metro have a pool?

Yes, this property has a seasonal outdoor pool.

Is Extended Stay America Suites Austin Metro pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Austin Metro?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Austin Metro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites Austin Metro?

Check-out is at 11 AM.

Where is Extended Stay America Suites Austin Metro located?

Located in St. Johns, this hotel is 1 mi (1.7 km) from Austin Community College Highland and within 3 mi (5 km) of Cast Clinic - Dell Children's Medical Center and North Austin Optimist Baseball Field. Thinkery is 2.7 mi (4.3 km) away. Highland Station is 25 minutes by foot.

Extended Stay America Suites Austin Metro Reviews

Reviews

5.8
Rating 10 - Excellent. 135 out of 774 reviews" "
Rating 8 - Good. 164 out of 774 reviews" "
Rating 6 - Okay. 138 out of 774 reviews" "
Rating 4 - Poor. 144 out of 774 reviews" "
Rating 2 - Terrible. 193 out of 774 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ann

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was totally run down. There wasn't even coffee or a trash can in the room. In the parking lot they had 2 picnic tables & people were making noises & who knows what else late into the night. Traveling as a single woman I felt very unsafe. Hotel staff at check-in was nice. I left the next day at 7 am & there was no staff to be found.
Stayed 1 night in Apr 2024

8/10 Good

Flora

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was nice, but sofa bed wasn't prepare to be used. No sheets were provided.
Stayed 1 night in Apr 2024

2/10 Terrible

crystal

Traveled with group
Disliked: Amenities, property conditions & facilities
When I got there they told me they over booked and said I didn’t have a room then gave me a “deluxe” suite which the freezer door would not shut completely (we couldn’t use the freezer it was room temperature) the room also smelled like mildew worst experience I’ve ever have using Expedia
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Disliked: Staff & service
Warning: This hotel does NOT honor reservations. I booked a room 9 days in advance & read their terms of service carefully before booking, which CLEARLY states check-in time STARTS at 3 pm, you will be charged if you don’t check in by 6pm, check on times are listed & They Do Not Honor Their Own Stated Policies. They Lie & can not be trusted. At 5 pm, as I was about 15 minutes from hotel, they called to tell me they Would NOT honor my reservation, they had OVERBOOKED & reservations are on a “first come, first served basis” Again, their own policy as stated is that check-in time STARTS at -in time iSTARTS at 3pm. Reservations are on a “first come first served”basis?!?! Their website says NOTHING like this - the GM blatantly LIED to me, the company is dishonest & Does Not Honor Reservations! As it was the first day of SXSW, there was no possibility of finding another room in Austin. Do Not Trust This “Hotel” to honor your reservation. The manager threatened to NOT refund my money because of my “attitude” - even tho THEY DID NOT HONOR MY RESERVATION! - I was less than 15 minutes away & would have been there well before 6pm - & their “policies” CLEARY state check-in times & says NOTHING about “first come first served”. Do Not Trust This “Hotel” to honor your reservations. They are dishonest, making a reservation is useless - They Do Not Honor Reservations!!!!

4/10 Poor

Tracy

Disliked: Staff & service, amenities, property conditions & facilities
Stuff doesn't work, room stale, uncomfortable, deskperson not attentive, property and rooms need updating badly
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very understanding and accommodating
Stayed 1 night in Jan 2024

2/10 Terrible

Alisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Robin

Business traveler
This was horrible it needs cleaning and also there were roaches crawling the microwave and refrigerator was horrible I’m a travel nurse and it left a really bad impression compared to your other properties it was definitely not worth the money and I was so nervous about the bugs I slept with the lights ON
Stayed 2 nights in Dec 2023

2/10 Terrible

ADAM

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
Trash everywhere. Every night there was a fight or a party or crackheads around every corner.
Stayed 2 nights in Dec 2023

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults running around the parking lot barefoot. Urine on the floor of the elevator. When our elevator opened up on our floor, the was trash throughout the hall and chicken wings all over the floor. Our room had needle caps, and weed stems in the drawers. The room smelled like pee. We got there at 10:15pm to check in and left at 10:30 and had to find other hotel. We would like a refund.
Stayed 2 nights in Nov 2023