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Overview of Embassy Suites by Hilton Austin Downtown South Congress

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Room Amenity

Embassy Suites by Hilton Austin Downtown South Congress

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationAnn W. Richards Congress Avenue Bridge6 min walk
    Popular LocationPalmer Events Center8 min walk
    Popular LocationMoody Theater13 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)13 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Double Bed
    More detailsSuite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)
  • Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Double Bed
    More detailsPremium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Suite, 1 King Bed, Accessible, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Non Smoking
  • Room, 1 Bedroom, Non Smoking

    Room amenities

    • 323 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsRoom, 1 Bedroom, Non Smoking
  • Premium Suite, 1 King Bed

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed
  • Premium Suite, 2 Bedrooms, Accessible, Bathtub

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Double Bed
    More detailsPremium Suite, 2 Bedrooms, Accessible, Bathtub
  • Suite, 1 King Bed, Accessible, Bathtub

    4.8/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Bathtub
  • Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

    4.3/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 7
    • 2 Queen Beds and 1 Double Bed
    More detailsSuite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)
  • Suite, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Bathtub

    3.8/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Accessible, Bathtub
  • Suite, 1 King Bed, City View

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, City View
  • Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

    Room amenities

    • 1076 sq ft
    • Sleeps 6
    • 2 King Beds
    More detailsPremium Suite, 2 Bedrooms, Non Smoking, Bathtub
  • Suite, 2 Queen Beds, Accessible, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Accessible, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Premium Suite, Accessible, Non Smoking

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Smoking

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Smoking

About this area

Austin

Located in Austin, Embassy Suites by Hilton Austin Downtown South Congress is in the city center. The area's natural beauty can be seen at Zilker Park and Lady Bird Johnson Wildflower Center, while Blanton Museum of Art and Bob Bullock Texas State History Museum are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Popular Location

What's nearby

  • Ann W. Richards Congress Avenue Bridge - 6 min walk
  • Palmer Events Center - 8 min walk
  • Moody Theater - 13 min walk
  • Austin Convention Center - 14 min walk
  • Rainey Street - 18 min walk

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 17 min walk
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 13 min drive
View in a map

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star Austin hotel in Downtown Austin, walk to South Congress Avenue
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. All 262 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and living rooms. WiFi and wired Internet are standard, as are TVs with satellite channels.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 33 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (2330 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Renovated entire property - October 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
An off-leash area is available

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Frequently asked questions

Is Embassy Suites by Hilton Austin Downtown South Congress pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay.
How much is parking at Embassy Suites by Hilton Austin Downtown South Congress?
Self parking is available for USD 33 per night.
What time is check-in at Embassy Suites by Hilton Austin Downtown South Congress?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Embassy Suites by Hilton Austin Downtown South Congress?
Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).
Where is Embassy Suites by Hilton Austin Downtown South Congress located?
Located in Downtown Austin, this hotel is within 2 mi (3 km) of Austin Convention Center, Texas State Capitol, and Bob Bullock Texas State History Museum. Blanton Museum of Art and Zilker Park are also within 3 mi (5 km). Downtown Station is 17 minutes by foot and Austin Station is 24 minutes.
4.2
Very Good
Rating 5 - Excellent. 509 out of 992 reviews
5 - Excellent 51%
Rating 4 - Good. 305 out of 992 reviews
4 - Good 31%
Rating 3 - Okay. 105 out of 992 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 992 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 992 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Very good rooms and attention Very good breakfast Pool closed
Stayed 3 nights in Dec 2020

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of walking from the elevator to the room and to the Lobby. The breakfast was tasty and a good amount (served during covid pandemic). There was an extra feeling of safety with the Lysol labels they had placed outside of the door and on various items inside the room as well as a link to show how they cleaned the room. We received a surprise bag of complimentary snacks which was nice, as well as two complimentary drinks per person at the bar. The bed was very comfortable. The room (executive suite) was well designed and felt relaxing. I would prefer the parking be closer (located in another building next door), and probably a plastic bag to put worn clothes. Other than that, would recommend!!
Stayed 1 night in Dec 2020

2/5 Poor

Traveled with family and small children
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
This hotel room need to be updated. There was no shower booth but shower curtain. And no bottle water to drink in the room. It was too dark. The worse was parking. I should extra parking fee over $35. But the parking lot was off the site. And one of the the staff was not kind. I never stay here anymore.
Stayed 1 night in Dec 2020

1/5 Terrible

Traveled with family and small children, Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property over 2 months in advance so our girls could swim on Christmas Day! They closed the pool for renovations and did not let anyone know. They just said that we should have checked their website. They would not refund us even though there was no one staying at the hotel.
Stayed 1 night in Dec 2020