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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Hotel in Austin with a fitness center and a 24-hour business center

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Exterior
Outdoor pool
Executive lounge
King, Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay movies

King, Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
8901 Business Park Dr, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.0 mile
  • J. J. Pickle Research Campus - 2 min drive - 1.2 miles
  • Domain Northside - 3 min drive - 2.6 miles
  • Q2 Stadium - 4 min drive - 1.9 miles
  • St. David's North Austin Medical Center - 5 min drive - 4.0 miles

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel near Lake Austin
At DoubleTree by Hilton Hotel Austin Northwest Arboretum, you can look forward to shopping on site, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Additional perks include:
  • An outdoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, ATM/banking services, and a front-desk safe
  • Free newspapers, a banquet hall, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 194 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 6 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree by Hilton Hotel Austin Northwest Arboretum pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Self parking is available for USD 15 per night.

What time is check-in at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 50.0 (subject to availability).

What time is check-out at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel Austin Northwest Arboretum located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Arboretum at Great Hills Mall and within 3 mi (5 km) of Norris Conference Centers and Domain Northside. Museum of Ice Cream is 3 mi (4.9 km) away.

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DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 107 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, great breakfast, clean rooms, conveniently located.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Nice and affordable spot and close to downtown
Stayed 2 nights in May 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall stay at the property was sufficient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Everything was great, location was great safe and quiet. Only thing is that it is going through upgrades but other than that good.
Stayed 1 night in Apr 2025

6/10 Okay

Elvis

Disliked: Cleanliness, staff & service, amenities
Room was ok it was clean at least. Rest of hotel not so much. Large roaches in hallways. Very dusty especially by the bar area. Pool was dirty and no chairs at the pool at all. Double tree has great properties but it seems this one has been forgotten! Front desk African American lady does overnights she’s terrible. Attitude to go with it as well!
Stayed 3 nights in Jun 2025

4/10 Poor

Yujie

Disliked: Cleanliness, amenities, property conditions & facilities
This place is not clean, when I check in room, toilet is not flushed completely, very dirty poor. Kitchen closed one day during my stay. Food is expensive. Will not come back.
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unusually wonderful... very curteous.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extraordinary. They went above and beyond.
Stayed 1 night in Mar 2025

10/10 Excellent

Ayde

A wonderful stay
Stayed 2 nights in Aug 2024

10/10 Excellent

halley amber

Liked: Cleanliness, property conditions & facilities
comfy. clean. nice staff.
Stayed 3 nights in Feb 2025

6/10 Okay

Jessica

When I attempted to look out my window it was to the inside of the property which if curtains left open anyone could be watching inside the room.
Stayed 2 nights in May 2025

2/10 Terrible

Melissa

Disliked: Staff & service, amenities, property conditions & facilities
They are remodeling it’s bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel felt clean and inviting. Staff was friendly and efficient. Room was clean and nice
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Liked: Staff & service, property conditions & facilities, room comfort

Celia is the ultimate professional!

Check-in was FANTASTIC! Please let Celia know we greatly appreciate her friendly, professional and courteous service! Check out with Celia was absolutely pleasurable! The mad our stay the best we have had in Austin!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious 😋, rooms were very clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Wero

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient for me when I visit some friends who live in the area. It’s comfortable and clean. Staff is very friendly. My main complaint is that they charge you to park your own car per night in their massive parking lot.
Stayed 1 night in Jan 2025

2/10 Terrible

Danny

Liked: Cleanliness
Can’t check in. System issues. Manager Grant Becket, (512)343-0888, allowed to cancel with a full refund as he wrote ơn his business card. I cancelled it and try to book another place. So bad!!!! Wasted my three hours of waiting. Need Expedia refund my money.
Stayed 1 night in May 2025

10/10 Excellent

Cassidy

Liked: Amenities
Great area
Stayed 1 night in Aug 2024

2/10 Terrible

Pamme Mickelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was an option for no stars that’s how I would have rated it. No hot water, renovation trash and mess everywhere. The AGM was so rude and disrespectful. He made a rude comment about my hearing impairment. We didn’t stay, had to get a different hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jesslyan

Liked: Cleanliness, staff & service, property conditions & facilities
We just needed a one night stay as we attended a Comedy Show. The hotels location was perfect for catching an Uber and heading downtown.
Stayed 1 night in Oct 2024

2/10 Terrible

Justin

Liked: Amenities
Will not be booking with you guys anymore I booked a room some how not on my part got booked for the next day . Guys showed up and we had to purchase a room( which we already paid for. So instead of just moving the day I had pay for another room and didn’t get my money back so there’s that
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Nice staff clean room good safe location near the freeway access and a very nice residential neighborhood right behind it
Stayed 1 night in Apr 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice hotel with nice employees. Would recommend at any time.
Stayed 2 nights in Nov 2024