COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Aiden by Best Western @ Austin City Hotel

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace

Overview of Aiden by Best Western @ Austin City Hotel

Aiden by Best Western @ Austin City Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationSouth Congress Avenue19 min walk
  • Popular LocationAustin Department of Veterans Affairs2 min drive
  • Popular LocationSt. Edward's University4 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)11 min drive

Choose dates to view prices

About this area

Austin

In the city center, Aiden by Best Western @ Austin City Hotel is in an area with good airport proximity. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Bob Bullock Texas State History Museum and Blanton Museum of Art are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
Popular Location

What's nearby

  • South Congress Avenue - 19 min walk
  • Austin Department of Veterans Affairs - 2 min drive
  • Rainey Street - 3 min drive
  • St. Edward's University - 4 min drive
  • Lady Bird Lake - 5 min drive

Getting around

  • Downtown Station - 9 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom International Airport (AUS) - 11 min drive

Restaurants

  • Opal Divines Austin Grill – Restaurant with a bar offering American cuisine. Open daily, happy hour available.

About this property

Aiden by Best Western @ Austin City Hotel

4-star Austin hotel in South Congress, near Lady Bird Lake
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 158 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Aiden by Best Western @ Austin City Hotel offers 158 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (7200 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden By Best Austin City
Aiden by Best Western @ Austin City Hotel Hotel
Aiden by Best Western @ Austin City Hotel Austin
Aiden by Best Western @ Austin City Hotel Hotel Austin

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 357 out of 634 reviews
5 - Excellent 56%
Rating 4 - Good. 160 out of 634 reviews
4 - Good 25%
Rating 3 - Okay. 63 out of 634 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 634 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 634 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
SUPER responsive to requests, using text message. Hot tub could use a cleaning, but was functional. Overall great stay!
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Hotel smells like cigarettes. Laundry area and lounge area for staff is constantly open
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The styling and great staff
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property itself is ok.
Stayed 2 nights in Jun 2021

5/5 Excellent

Fun
Great place to stay!!