expedia

Overview of Aiden by Best Western @ Austin City Hotel

Photo gallery

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSouth Congress Avenue19 min walk
    Popular LocationRainey Street3 min drive
    Popular LocationLady Bird Lake6 min drive
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)11 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View
  • Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Accessible, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

    5/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View
  • Suite, Accessible, Refrigerator & Microwave (with Sofabed)

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 Twin Bed and 1 Double Sofa Bed
    More detailsSuite, Accessible, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.7/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    4.7/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Small Room)

    5/5 guest room rating

    Room amenities

    • 250 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Small Room)

About this area

Austin

In the city center, Aiden by Best Western @ Austin City Hotel is in an area with good airport proximity. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Blanton Museum of Art and Bob Bullock Texas State History Museum are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
Popular Location

What's nearby

  • South Congress Avenue - 19 min walk
  • Rainey Street - 3 min drive
  • Ann W. Richards Congress Avenue Bridge - 5 min drive
  • Lady Bird Lake - 6 min drive
  • Austin Convention Center - 10 min drive

Getting around

  • Plaza Saltillo Station - 10 min drive
  • Austin Station - 13 min drive
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • Opal Divines Austin Grill – Restaurant with a bar offering American cuisine. Open daily, happy hour available.

About this property

Aiden by Best Western @ Austin City Hotel

4-star Austin hotel in South Congress, near Lady Bird Lake
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 158 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Aiden by Best Western @ Austin City Hotel offers 158 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Electric car charging station

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference center (7200 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden By Best Austin City
Aiden by Best Western @ Austin City Hotel Hotel
Aiden by Best Western @ Austin City Hotel Austin
Aiden by Best Western @ Austin City Hotel Hotel Austin

Frequently asked questions

Does Aiden by Best Western @ Austin City Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Aiden by Best Western @ Austin City Hotel pet-friendly?
Yes, Aiden by Best Western @ Austin City Hotel allows pets (limit 2 per room). There's a fee of USD 30 per pet, per day.
How much is parking at Aiden by Best Western @ Austin City Hotel?
Self parking is free at this property.
What time is check-in at Aiden by Best Western @ Austin City Hotel?
Check-in is from 3 PM - 6 AM.
What time is check-out at Aiden by Best Western @ Austin City Hotel?
Check-out is at 11 AM.
Where is Aiden by Best Western @ Austin City Hotel located?
Located in South Congress, this hotel is 1.3 mi (2.1 km) from Lady Bird Lake and within 6 mi (10 km) of Governor's Mansion and Texas State Capitol. Blanton Museum of Art and LBJ Presidential Library are also within 6 mi (10 km).
4.3
Excellent
5 - Excellent
215
4 - Good
91
3 - Okay
28
2 - Poor
13
1 - Terrible
14

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I have chose to stay here a few times because of service and cleanliness
Stayed 2 nights in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandchildren found this place to be fun. As adults conveniently located easy to get around Austin.
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I'm absolutely positive that this is only because I went during a pandemic and the company is trying to save money but I got a room with a fridge so I could keep something cold but the fridge wasn't turned on when I got into the room. It took about 6 hours for it to start cooling. Other than that, the room was clean and comfortable. There wasn't a lot of people in the hotel.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Housekeeper staff and front desk excellent.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled clean when I walked into the place which says a lot during these COVID times. Check-in was a breeze and the room was great for the price.
Stayed 1 night in Oct 2020