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Best Western Plus Waterville Grand Hotel

3.0 star property
Guests take a refreshing dip in the indoor pool or start their day with a hearty breakfast before heading out to explore the surrounding attractions

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Photo gallery for Best Western Plus Waterville Grand Hotel

A spacious dining area with wooden tables and chairs, large windows, and hanging light fixtures. - Best Western Plus Waterville Grand Hotel (Waterville)
A swimming pool with clear water, surrounded by lounge chairs and a reception area. - Best Western Plus Waterville Grand Hotel (Waterville)
A lobby with leather sofas, a reception desk, and patterned flooring. - Best Western Plus Waterville Grand Hotel (Waterville)
A hotel entrance with a covered patio, columns, and a sign indicating it is a Best Western Plus location. - Best Western Plus Waterville Grand Hotel (Waterville)
A hotel room with a wooden desk, a flat-screen TV, a painting of a beach scene, a lamp, and a heater. - Best Western Plus Waterville Grand Hotel (Waterville)
Best Western Plus Waterville Grand Hotel combines comfort with convenience. Enjoy American dishes at two on-site restaurants, swim in the indoor pool, or stay fit at the gym. Guests love the attentive staff and free WiFi for easy connectivity.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a desk, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a computer, a TV, and a small kitchenette.

Standard Room, 2 Double Beds, Accessible, Bathtub

7.0 out of 10
Good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a television, a microwave, a refrigerator, and two paintings on the walls.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a television, and a refrigerator.

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a television, a refrigerator, and a painting on the wall.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a sofa, armchair, coffee table, TV, and a cabinet.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables, a desk, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Waterville, Best Western Plus Waterville Grand Hotel is near theme parks. Common Street Arts and Waterville Opera House are cultural highlights, and some of the area's landmarks include Redington Museum and Fort Halifax. First Congregational Church and Gordon Center For Creative & Performing Arts are also worth visiting. Discover the area's water adventures with rafting and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Waterville travel guide
Map
375 Main Street, Waterville, ME, 04901

What's nearby

  • A white church with a bell tower, surrounded by trees with autumn foliage.
    First Congregational Church
    15 min walk - 0.8 miles
  • A sunset over a calm lake with trees and a grassy foreground.
    Colby College
    1 min drive - 1.0 mile
  • Quarry Road Trails
    15 min walk - 0.8 miles
  • Kennebec River
    2 min drive - 1.2 miles
  • Waterville Opera House
    3 min drive - 1.8 miles

Getting around

  • Waterville, ME (WVL-Robert Lafleur)
    7 min drive

Restaurants

  • Circle K/Irving
    3 min drive
  • Dunkin'
    5 min drive
  • McDonald's
    7 min walk
  • Burger King
    3 min drive
  • Wendy's
    8 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus Waterville Grand Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Waterville Grand Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Waterville Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Waterville Grand Hotel?

Check-out is at noon.

Where is Best Western Plus Waterville Grand Hotel located?

Situated in Waterville, this hotel is within 2 mi (3 km) of First Congregational Church, Kennebec River, and Colby College. Waterville Opera House and Common Street Arts are also within 2 mi (3 km).

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Reviews

Best Western Plus Waterville Grand Hotel Reviews

7.6

Good

7.6

Cleanliness

8.4

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 377 out of 1007 reviews
Rating 8 - Good. 300 out of 1007 reviews
Rating 6 - Okay. 135 out of 1007 reviews
Rating 4 - Poor. 114 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

Maria Alethea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is slightly dated but we enjoyed our stay. Everything was well-maintained and we really enjoyed the free breakfast and the pool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, decent gym, friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for pets for food for rest close to many places!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was Wonderful! (front desk, restaurant staff, cleaning staff), They all were very kind, helpful and were so nice to our special needs son! The food in the restaurant was delicious -breakfast and dinner! The room amenities were great (microwave, coffee pot and refrigerator) The only issue was it got noisy in the hall at night - most likely because the pool was on our floor. But overall we thoroughly enjoyed our stay and will definitely return to this hotel!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Cavelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff, good breakfast
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the restaurant for breakfast staff were very friendly however the accessibility room which we did not request we were provided the washroom needed upgrades such as no storage for you items had to use chair and a disabled person would have had difficulty using the shower facilities unable to reach control
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room, easy on off to highway, number of food options close to hotel; staff very friendly and helpful
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed and pleasant staff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Amazing breakfast. We will be back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adawna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great wish there was a hot tub
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Was excellent and pool was heated was wonderful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

cherayl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for a baby shower and stayed in the hotel for two nights. It was a nice stay, staff was very friendly and helpful. They offer a complementary breakfast with 3 different options. Pub is open for dinner and you can get some drinks there too. Overall had a nice stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
One of the most clean and well maintained hotels I’ve stayed in. Very pleasant staff and atmosphere. I will definitely stay there again.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Quiet, amenities, attentive staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and a wonderful breakfast included.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel staff ver friendly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

denise

Liked: Cleanliness, amenities, property conditions & facilities
It’s older but always clean and near so many places. Staff are kind.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness
Great staff and enjoyable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but pool to cold
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and restaurant
Stayed 1 night in Jul 2025
Verified review

8/10 Good

David

It was a good stay. I would stay there again in the future
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Rooms were lovely. Food was great staff was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attendant was friendly. Our room was clean, comfy king size bed. Easy highway access, shopping and restaurants in the area
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and cozy. Extra comfy chair, footstool and coffee table to curl up in and wait out the storm.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
Room was fabulous, clean, well accommodated. Staff is friendly.
Stayed 1 night in Nov 2025