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voco Auckland City Centre by IHG

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Rooftop bar - voco Auckland City Centre by IHG (Auckland)
Fitness facility - voco Auckland City Centre by IHG (Auckland)
Rooftop bar - voco Auckland City Centre by IHG (Auckland)
Premium bedding, minibar, in-room safe, soundproofing - voco Auckland City Centre by IHG (Auckland)
Exterior - voco Auckland City Centre by IHG (Auckland)
Luxury
4.5 star property
9.2

Wonderful

Elevated escape in downtown Auckland

Dramatic floor-to-ceiling windows frame Auckland's harbor from Bar Albert, the hotel's stunning 38th-floor rooftop lounge. Queen Street's vibrant shopping district awaits nearby, perfect for exploring before returning for cocktails with panoramic city views.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Harbor View

Suite, 1 Bedroom, Harbor View | Lake view

Suite, 1 Bedroom, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(41 reviews)
  • Harbor view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • Harbor view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, voco Auckland City Centre by IHG is in the entertainment district. The Civic Theater and Queens Wharf are cultural highlights, and some of the area's attractions include Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Map
Corner Wyndham & Albert Streets, Auckland

What's nearby

  • Sky Tower
    Sky Tower
    5 min walk - 0.3 miles
  • SkyCity Casino
    SkyCity Casino
    5 min walk - 0.3 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    5 min walk - 0.3 miles
  • Queens Wharf
    Queens Wharf
    5 min walk - 0.3 miles
  • Queen Street Shopping District
    1 min walk - 0.1 miles

Getting around

  • Auckland Britomart Station
    7 min walk
  • Gaunt Street Tram Stop
    10 min walk
  • Auckland Intl. Airport (AKL)
    28 min drive

Restaurants

  • Trivet
    2 min walk
  • Kushi Japanese Kitchen & Bar
    2 min walk
  • The Shakespeare Brewery & Hotel
    1 min walk
  • The Coffee Club
    1 min walk
  • Culprit
    1 min walk

About this property

voco Auckland City Centre by IHG

Luxury hotel near Sky Tower
Near SkyCity Casino and Auckland Ferry Terminal, voco Auckland City Centre by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Bar Albert, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and 5 meeting rooms
  • Smoke-free premises, concierge services, and an elevator
  • A front-desk safe, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

Frequently asked questions

Is voco Auckland City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 59 per night. Valet parking is available for NZD 69 per night.

What time is check-in at voco Auckland City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at voco Auckland City Centre by IHG?

Check-out is at 10:00 AM.

Where is voco Auckland City Centre by IHG located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of St. Patrick's Cathedral and Sky Tower. SkyCity Casino and University of Auckland are also within 10 minutes. Gaunt Street Tram Stop is 10 minutes by foot and Daldy Street Tram Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Auckland City Centre by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 499 out of 683 reviews
Rating 8 - Good. 128 out of 683 reviews
Rating 6 - Okay. 33 out of 683 reviews
Rating 4 - Poor. 11 out of 683 reviews
Rating 2 - Terrible. 12 out of 683 reviews

Reviews

Verified

8/10 Good

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff polite, location is great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service
Perfect location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was as described beautiful view of harbour. Good size , clean and comfortable great bathrooms. Excellent buffet breakfast . Very friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities
Helpful staff, clean room and delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing - the room felt luxurious. Wish our stay could have been longer. Would definitely recommend and stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Clean room with great location. Roof top bar has amazing views and nice cocktails. Shopping and waterfront nearby and less than 10 minute walk to Skytower area. Great find!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful and the staff friendly and helpful! Breakfast was the best!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value for money. Very Nice bed and bathroom. Rooftop bar is good, worth a visit. Should join IHG rewards prior. Only negative was being offered late checkout, accepting it then being chased on the phone and at our door at normal checkout time. Would highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

anju

Liked: Cleanliness, staff & service, amenities
The staff were exceptionally friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hamish

Liked: Cleanliness, amenities, property conditions & facilities
Great room with a lovely view. Very friendly and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great views and nice rooms.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues with door locking, but solved quickly by staff and the rest of the stay was very comfortable. Great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Friendly staff and great breakfast. Loved our stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Great location, nice upgrade and early access to room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kishelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The location was convenient to everything. I would come back and stay here again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The hotel was very clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ROHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, breakfast options, location, staff.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was fine, location of the hotel was excellent and whilst the service was friendly it was a bit haphazard.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities
Great place to stay, the rooms are a good size and modern. Great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room amazing views
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service anywhere! All staff are eager to please us!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, the location and staff were excellent. We were even able to check in early after a long red eye flight.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was great, clean room, bathroom with well stocked amenities. I also like the orientation of the room, bathroom and toilet. All comfortable. The staff at the hotel were welcoming, friendly and very customer-focused.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

JAIDEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice & comfortable . Rooms were very clean . Beds were very comfortable . We had not opted for Breakfast , so cannot give any feedback for the breakfast .
Stayed 1 night in Dec 2025