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voco Auckland City Centre by IHG

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Suite, 1 King Bed, Harbor View | Lake view
Exterior
Rooftop bar
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Lake view

Suite, 1 King Bed, Harbor View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Designer toiletries
Rainfall showerhead
  • Harbor view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • Harbor view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Sky Tower View)

View from room

Standard Room, 1 King Bed (Sky Tower View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbor View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • Harbor view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Designer toiletries
Rainfall showerhead
Bathrobes
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Horizon by SkyCity

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.8 out of 10, Exceptional, 367 reviews
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About the neighborhood

Map
Corner Wyndham & Albert Streets, Auckland

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • Sky Tower - 4 min walk - 0.3 miles
  • SkyCity Casino - 5 min walk - 0.3 miles
  • University of Auckland - 7 min walk - 0.4 miles
  • Auckland Ferry Terminal - 7 min walk - 0.4 miles

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

voco Auckland City Centre by IHG

Luxury eco-certified hotel near Sky Tower
Near Queen Street Shopping District and SkyCity Casino, voco Auckland City Centre by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Bar Albert, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and an elevator
  • A 24-hour front desk, a banquet hall, and luggage storage
  • A front-desk safe, smoke-free premises, and 5 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

Frequently asked questions

Is voco Auckland City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at voco Auckland City Centre by IHG?

Self parking is available for NZD 59 per night. Valet parking is available for NZD 69 per night.

What time is check-in at voco Auckland City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at voco Auckland City Centre by IHG?

Check-out is at 10:00 AM.

Where is voco Auckland City Centre by IHG located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of Queen Street Shopping District and Sky Tower. SkyCity Casino and Princes Wharf are also within 10 minutes. Auckland Britomart Station is 8 minutes by foot and Gaunt Street Tram Stop is 10 minutes.

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voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 495 reviews
Rating 8 - Good. 91 out of 495 reviews
Rating 6 - Okay. 19 out of 495 reviews
Rating 4 - Poor. 10 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and the rooms were beautiful.
Stayed 4 nights in Mar 2025

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Great hotel and location
Stayed 5 nights in Dec 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very convenient location. Recommend the harbour view room
Stayed 3 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located and accessible. Enjoyed our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ineka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly and professional staff. The amenities are excellent and had a high standard of cleanliness. It’s super convenient to restaurants and tourist attraction. Definitely intend to visit again
Stayed 3 nights in Apr 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ferries and restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Very clean rooms and polite staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, called for a taxi, got us ice, let us check in early.
Stayed 1 night in Mar 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing staying here ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Great location and very comfortable and clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel is clean and modern. Would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and we enjoyed our stay. Breakfast was good with nice choices, but Fruit wasnt the best bananas always brown and fruit looked pale.... Parking is right next door but expensive and no discounts for hotel guests. location was fab and staff very friendly. We would stay again. Room was cleaned and tidied every day. Only bad part was the water pressure is very weak
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable and bathroom was well appointed. Nice shower, too. This property is an easy walk to the ferry! Took ferry to Waiheke for day. It was delightful! Especially enjoyed tour of tunnels with our guide Ezra.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Staff were able to help us resolve a double booking which was our fault. Breakfast a bit pricey but typical of inner city hotel. Only there for two nights so did not check out the other amenities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leigh

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly. Clean and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Yitong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in after long flight!
Stayed 1 night in Feb 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the city center! Our room was perfect with an amazing view! We loved it!
Stayed 3 nights in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Amenities
Our 37th floor room had an amaxing city/harbour view! The towels were luxurious and staff were so friendly and helpful! Great honey and walnut pizza in the main floor cafe!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable stay. Everything we needed was within waking distance. Offered a later checkout when our flight was delayed which was great
Stayed 3 nights in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the restaurant only has pizza for dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place to Stay

Wonderful view of Sky Tower out window. Location is perfect. Wonderful rooms and fantastic restaurant in lobby.
Stayed 2 nights in Nov 2024