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The Hotel Britomart

5.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for The Hotel Britomart

Lobby
Exterior
Poraenui Suite King | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for City View Room King

City View Room King | View from room

City View Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Takutai View Room King | 1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • Partial ocean view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King | 1 bedroom, premium bedding, minibar, in-room safe

Galway Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • Harbor view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King | 1 bedroom, premium bedding, minibar, in-room safe

Waitemata View Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • Harbor view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 44 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Poraenui Suite

1 bedroom, premium bedding, minibar, in-room safe

Poraenui Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room

  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms

1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms

  • Sleeps 4
  • 2 King Beds

View all photos for Galway Room

1 bedroom, premium bedding, minibar, in-room safe

Galway Room

  • Sleeps 2
  • 1 King Bed

View all photos for City View Room

1 bedroom, premium bedding, minibar, in-room safe

City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room

Interior

Waitemata View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite

1 bedroom, premium bedding, minibar, in-room safe

Hohi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room

1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
29 Galway Street, Auckland, 1010

What's nearby

  • Queens Wharf - 2 min walk - 0.1 miles
  • Auckland Ferry Terminal - 3 min walk - 0.2 miles
  • Sky Tower - 10 min walk - 0.5 miles
  • SkyCity Casino - 10 min walk - 0.5 miles
  • Spark Arena - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Giapo - ‬2 min walk
  • ‪Alma - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Ortolana - ‬2 min walk

About this property

The Hotel Britomart

Luxury eco-certified hotel near Auckland Ferry Terminal
Close to Queens Wharf and Queen Street Shopping District, The Hotel Britomart provides designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site local cuisine restaurant, Kingi, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • Smoke-free premises, 3 meeting rooms, and an elevator
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 104 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 49-inch LED TVs with digital channels
  • Wardrobes/closets, recycling, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Is The Hotel Britomart pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Britomart?

Valet parking is available for NZD 60 per day.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel Britomart?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Hotel Britomart located?

Located in Auckland Central Business District, this luxury hotel is steps from La Cigale Market at Britomart and Queens Wharf. Queen Street Shopping District and Auckland Ferry Terminal are also within 5 minutes. Auckland Britomart Station is only a 2-minute walk and Gaunt Street Tram Stop is 16 minutes.

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The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 388 out of 465 reviews
Rating 8 - Good. 47 out of 465 reviews
Rating 6 - Okay. 12 out of 465 reviews
Rating 4 - Poor. 9 out of 465 reviews
Rating 2 - Terrible. 9 out of 465 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff!
Stayed 1 night in May 2025

8/10 Good

Hsin-Yang

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room is clean and location is fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favourite hotel in Auckland. Great location also
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart, tidy hotel, excellent friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a City View room and loved it. The hotel is beautiful, the staff are friendly and helpful, the location is great.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, comfortable bed. Quiet, but centrally located
Stayed 2 nights in Apr 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this hotel was central to everything that we wanted to do in Auckland. Staff very friendly and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay in every way!
Stayed 3 nights in Mar 2025

10/10 Excellent

George Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Britomart was excellent for our 3 night stay in Auckland prior to boarding a cruise. It’s very quiet and comfortable and the location is excellent. There are an abundance of restaurants and shopping within a short walking distance. It’s near the harbor and cruise ship terminal which was very convenient for boarding the cruise.
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Place to stay - always stay here when I'm in Auckland
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible food.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, but what really made it awesome was the amazing staff. Everyone was super helpful and made the whole experience unforgettable
Stayed 4 nights in Apr 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in very central location, rooms are well designed but on the small side, guess that is being centrally located for you. Staff very firendly and helpful. Very quiet within room, no traffic noise
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service - this is 5 star all the way.
Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. Staff was great. Enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service and wonderful restaurant. Excellent location, highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location to be able to walk most everywhere. The staff were wonderful and the room was on the smaller side but nicely done
Stayed 2 nights in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
New, nice, safe, and a good location for cruise departures.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chia lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience as VIP booked through Expedia. We got complimentary late check out , bottle of wine and the staffs are super nice ! I love everything about this hotel and is the best hotel we have stayed so far in the entire trip to NZ
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff
Stayed 2 nights in Dec 2024

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Love the location
Stayed 4 nights in Jan 2025