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The Hotel Britomart

5.0 star property
Downtown Auckland's vibrant shopping district offers a luxurious escape where travelers can enjoy local cuisine before exploring the nearby Queens Wharf

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Lobby - The Hotel Britomart (Auckland)
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Property amenity - The Hotel Britomart (Auckland)
Property amenity - The Hotel Britomart (Auckland)
Reception - The Hotel Britomart (Auckland)
The Hotel Britomart in Auckland is surrounded by designer stores and urban energy. Guests can start their day at the coffee shop, dine at Kingi restaurant, or use the 24-hour gym. Helpful staff and in-room WiFi make it easy to plan adventures to Queens Wharf and Queen Street.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

9.2 out of 10
Wonderful
(11 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, The Hotel Britomart is in the entertainment district. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Princes Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Map
29 Galway Street, Auckland, 1010

What's nearby

  • Queens Wharf featuring modern architecture and night scenes as well as a couple
    Queens Wharf
    3 min walk - 0.2 miles
  • Auckland Ferry Terminal featuring a marina and cbd
    Auckland Ferry Terminal
    3 min walk - 0.2 miles
  • Building of the university of Auckland
    University of Auckland
    3 min walk - 0.2 miles
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    5 min walk - 0.3 miles
  • Queen Street Shopping District
    3 min walk - 0.2 miles

Getting around

  • Auckland Britomart Station
    1 min walk
  • Halsey Street Tram Stop
    14 min walk
  • Auckland Intl. Airport (AKL)
    30 min drive

Restaurants

  • Alma
    2 min walk
  • The Brit Pub & Eatery
    1 min walk
  • Ortolana
    1 min walk
  • Daily Bread — Britomart
    1 min walk
  • Harbour Society
    1 min walk

About this property

The Hotel Britomart

Luxury hotel near Sky Tower
Close to Queens Wharf and Auckland Ferry Terminal, The Hotel Britomart provides designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site local cuisine restaurant, Kingi, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, concierge services, and tour/ticket assistance
  • 3 meeting rooms, an elevator, and luggage storage
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 104 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 49-inch LED TVs with digital channels
  • Wardrobes/closets, recycling, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Is The Hotel Britomart pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for NZD 60 per day.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel Britomart?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Hotel Britomart located?

Located in Auckland Central Business District, this luxury hotel is steps from La Cigale Market at Britomart and Queens Wharf. Auckland Ferry Terminal and Princes Wharf are also within 10 minutes. Auckland Britomart Station is only a 2-minute walk and Halsey Street Tram Stop is 14 minutes.

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Reviews

The Hotel Britomart Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 477 out of 566 reviews
Rating 8 - Good. 57 out of 566 reviews
Rating 6 - Okay. 12 out of 566 reviews
Rating 4 - Poor. 11 out of 566 reviews
Rating 2 - Terrible. 9 out of 566 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with outstanding guest service, a great location and nice rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel right in the heart of CBD! There were a good amount of good restaurants and shops as well as attractions in the area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025
Verified

8/10 Good

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room, plesent stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

IAN

Liked: Cleanliness
A lovely hotel .. very clean and central to Auckland CBD. A fabulous stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mazin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located by Queen’s Wharf, a 5 minute walk to the cruise terminal. Also, it’s close to fine dining and designer shops.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable and conveniently located to the pier where you can catch the ferry to other islands and great selection for restaurants. The staff was great and I would stay here again. It’s probably the best sleep I’ve had at a hotel in a while.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities
The hotel is very updated and the gym is nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and fantastic staff - especially the concierge!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and bell staff were fantastic, with excellent customer service.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great surroundings and pleasant stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relatively new hotel. Room was great, staff excellent. Would definitely stay again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and access to other modes of transport. Very comfortable room. Staff professional, helpful and friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Josephin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, beautifully appointed hotel in a prime central location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a great location.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, yummy breakfast with delicious espresso drinks and friendly vibe.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff. I am visually impaired. Everyone, from the young lady who checked me in to all of the people in the hotel were super helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hsin-Yang

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room is clean and location is fantastic.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Auckland, safe and super convenient location within easy walking distance of our Auckland office.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favourite hotel in Auckland. Great location also
Stayed 1 night in May 2025