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Surf 'N' Snow Backpackers - Hostel

Property class: 2

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Standard Double Room, Ensuite (No window) | Premium bedding, iron/ironing board, free WiFi, bed sheets - Surf 'N' Snow Backpackers - Hostel (Auckland)
Surf 'N' Snow Backpackers, steps from SkyCity Casino, offers a welcoming base for explorers. Guests enjoy in-room WiFi and lobby entertainment. The multilingual staff excels at helping visitors plan adventures with thoughtful tour assistance.

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Double Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Shared Bathroom

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (4 Person)

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (6 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm (8 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (8 Person)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite (No window)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm (10 Person )

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (10 Person )

  • 35 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Budget Twin Room (No window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Twin Room (No window)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Shared Dormitory, Women only (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (6 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only (10 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (10 Person)

  • 35 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm (12 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (12 Person)

  • 40 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Budget Double Room (No Window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Double Room (No Window)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Bunk Beds
  • Free WiFi

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Surf 'N' Snow Backpackers - Hostel is near a train station. The Civic Theater and Aotea Centre are cultural highlights, and some of the area's attractions include Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
View more Hostels in Auckland
Map
102 Albert Street, Auckland, 1010

What's nearby

  • Sky Tower
    Sky Tower
    2 min walk - 0.1 miles
  • SkyCity Casino
    SkyCity Casino
    2 min walk - 0.1 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    6 min walk - 0.4 miles
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    8 min walk - 0.5 miles
  • Queen Street Shopping District
    3 min walk - 0.2 miles

Getting around

  • Auckland Britomart Station
    10 min walk
  • Gaunt Street Tram Stop
    12 min walk
  • Auckland Intl. Airport (AKL)
    28 min drive

Restaurants

  • The Fiddler
    1 min walk
  • United Coffee Nation
    2 min walk
  • Kushi Japanese Kitchen & Bar
    2 min walk
  • The Lord Nelson
    1 min walk
  • Federal Delicatessen
    2 min walk

About this property

Surf 'N' Snow Backpackers - Hostel

Hostel near Sky Tower
Close to SkyCity Casino and Auckland Ferry Terminal, Surf 'N' Snow Backpackers - Hostel provides a hair salon, a library, and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A vending machine, laundry services, and tour/ticket assistance
  • Multilingual staff, smoke-free premises, and a billiards/pool table
  • An elevator, luggage storage, and a TV in the lobby
Room features
All guestrooms at Surf 'N' Snow Backpackers - Hostel include comforts such as premium bedding, in addition to amenities like free WiFi.
Extra amenities include:
  • Kitchens with refrigerators, microwaves, and stovetops

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board on request
  • Living room
  • Shared accommodations

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Surf 'N' Snow Backpackers Backpacker
Surf 'N' Snow Backpackers Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Backpacker
Surf 'N' Snow Backpackers Hostel Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Auckland
Surf 'N' Snow Backpackers Hostel
Surf 'N' Snow Backpackers Auckland
Surf 'N' Snow Backpackers
Surf 'N' Snow Backpackers Hostel / Backpacker
Surf 'N' Snow Backpackers - Hostel Auckland

Frequently asked questions

Is Surf 'N' Snow Backpackers - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Surf 'N' Snow Backpackers - Hostel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Surf 'N' Snow Backpackers - Hostel?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Surf 'N' Snow Backpackers - Hostel located?

Located in Auckland Central Business District, this hostel is steps from Queen Street Shopping District, Sky Tower, and SkyCity Casino. Princes Wharf and Auckland Ferry Terminal are also within 10 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surf 'N' Snow Backpackers - Hostel Reviews

5.2

4.6

Cleanliness

7.4

Location

6.0

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 305 reviews
Rating 8 - Good. 37 out of 305 reviews
Rating 6 - Okay. 65 out of 305 reviews
Rating 4 - Poor. 77 out of 305 reviews
Rating 2 - Terrible. 89 out of 305 reviews

Reviews

Verified

8/10 Good

Jinghe

Good location, close to everything. Wi-Fi stable, kitchen is easy and convenient.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

skye

Liked: Staff & service
It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities
Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of cooking kitchenware & tableware
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

IEUFAKA EDOUARD-JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though
Stayed 1 night in Oct 2023
Verified

6/10 Okay

isaac

Staff were great room was ok bathroom was ok basically you get what you pay for which was a room that i needed
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Griselda

Great location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amandeep

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Payne

Liked: Staff & service
It was okay. It was kinda dirty, but good for the money
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. Reasonably priced
Stayed 1 night in Mar 2024
Verified

8/10 Good

Ricki Lee

Liked: Staff & service, amenities
Disliked: Cleanliness
Great place to stay, warm and safe. Kitchen could use a clean though, especially the fridge and freezer. Would stay here again and recommend for backpackers
Stayed 5 nights in Oct 2022
Verified

6/10 Okay

Sudhir

Liked: Staff & service
Nice friendly staff. Excellent location. Liked fan in room. Place could be cleaner but well priced.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Sudhir

Liked: Cleanliness, staff & service
nice staff good location good prices. bathrooms need updating
Stayed 1 night in Oct 2022
Verified

8/10 Good

Pat

Liked: Staff & service
all good ,priced right.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Duchess Wade

Liked: Cleanliness, staff & service
The room I had no
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Andrew

Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.
Stayed 12 nights in May 2025
Verified

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

Clod shower .
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Michelle

It was convenient but bare bones for single room only had 1 fan & a bed no trash bin or somewhere to set things
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jenssen Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Since I am an Aucklander, I pretty know the area much. So, staying here in these areas is not a deal. The staff are accommodating and friendly.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Lisa

Liked: Staff & service, amenities
Suited my needs. A good spring clean in certain areas would not go amiss
Stayed 6 nights in Sep 2024
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend not worth it
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Qingyi

Disliked: Cleanliness, property conditions & facilities
The receptionist didn’t tell me about Wi-Fi password. I didn’t see there was one on the counter because I have vision problems. There was no sign in the room. Second day I met the same woman, asked if there was WiFi and password, she said, go to the reception desk to see. She could have told me the password which is a simple one. The woman toilet room has some slot ran out of toilet paper for more than one day. The genitor seemed watched his cell phone a lot. Some travelers dumped their food into kitchen sinks, and some didn’t clean the utensils well or clean the mess they made.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Miss I

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place I've stayed

This place is awful. Holes and half painted walls, grubby rooms and bathroom, and the kitchen is filthy. Didn't even want to put my bag down. Security is bad, homeless people living there trying to grab spare beds, just walk into the rooms as noone locks behind them. Got zero sleep as ambulance arrived 3am blaring their horn to be let in? Also the bedding was a sleeping bag...
Stayed 1 night in Jun 2025