JW Marriott Auckland

5.0 star property
Luxury eco-certified hotel, walk to Sky Tower

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

JW Marriott Auckland

Photo gallery for JW Marriott Auckland

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Indoor pool
Serves lunch and dinner
Premium bedding, minibar, in-room safe, desk
Fitness facility

Overview of JW Marriott Auckland

Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Hot Tub
  • Pool
  • Free WiFi
  • Gym
  • Laundry

Check out the area

22 - 26 Albert Street, Auckland, 1001
  • Popular LocationQueen Street Shopping District3 min walk
  • Popular LocationAuckland Ferry Terminal5 min walk
  • Popular LocationSky Tower6 min walk
  • AirportAuckland (AKL-Auckland Intl.)27 min drive

Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Auckland

JW Marriott Auckland is located in Auckland Central Business District, a neighborhood in Auckland, and is near a metro station. Coast-to-Coast Walkway and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit DFS Galleria Auckland and Queen Street Shopping District. Looking to enjoy an event or a game while in town? See what's going on at Spark Arena.

What's nearby

  • Queen Street Shopping District - 3 min walk
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 6 min walk
  • SkyCity Casino - 7 min walk
  • Spark Arena - 17 min walk

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • Mo's Bar - 2 min walk
  • The Right Track Sports Cafe - 3 min walk
  • Taco Bell Shortland Street - 3 min walk
  • T2 Tea - 4 min walk
  • Ichiban Yakatori Restaurant - 1 min walk

About this property

JW Marriott Auckland

Luxury eco-certified hotel near Queen Street Shopping District
Located close to DFS Galleria Auckland and Coast-to-Coast Walkway, JW Marriott Auckland provides dry cleaning/laundry services, a bar, and a 24-hour gym. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at JW Kitchen, the onsite restaurant. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-in
  • Tour/ticket assistance, a ballroom, and concierge services
  • Multilingual staff, 5 meeting rooms, and a reception hall
  • Guest reviews say good things about the pool, helpful staff, and overall condition
Room features
All 286 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Highchairs, children's dinnerware, and free infant beds
  • Bathrooms with separate tubs/showers and bidets
  • 50-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends; NZD 46 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • JW Kitchen
  • JW Lounge & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's dinnerware
  • Free crib
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,952 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 23 2024 to September 30 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 90.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 46 per person
  • Covered valet parking fee: NZD 60.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 90.00 per night
  • Credit card charges are subject to a surcharge of 3.10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland

Frequently asked questions

Does JW Marriott Auckland have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is JW Marriott Auckland pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Auckland?

Valet parking is available for NZD 60.00 per night. Limited spots are available.

What time is check-in at JW Marriott Auckland?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Auckland?

Check-out is at 11 AM.

Where is JW Marriott Auckland located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of DFS Galleria Auckland, Queen Street Shopping District, and Coast-to-Coast Walkway. Auckland Ferry Terminal and Sky Tower are also within 10 minutes. Auckland Britomart Station is 6 minutes by foot and Gaunt Street Tram Stop is 12 minutes.

JW Marriott Auckland Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 105 reviews" "
Rating 8 - Good. 26 out of 105 reviews" "
Rating 6 - Okay. 14 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Soel

Liked: Cleanliness, staff & service
We had a good stay however was disappointed with the fact that the light in the wardrobe was unable to turn off. We had to get a staff member up at 1:00 in the morning and they also couldn’t figure it out so we had to hang the bathrobes over it to try and sleep
Stayed 1 night in Mar 2024

10/10 Excellent

Jame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Sebastien

Business traveler
Liked: Cleanliness, staff & service, amenities
Would be best to improve the pool service
Stayed 2 nights in Mar 2024

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like that parking was not included in the hotel and that we had to pay an expensive overnight fee for Auckland parking on top of the hotel.. the parking we were suggested to go too was not secure.. we ended up parking 1.5 km away over at spark arena carpark...
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Everytime I tried to phone the desk I had to call multiple times to get someone to answer. Once we got our food ordered though it came in good time. Hotel was nice, the carpet in our room was older and therfore a bit discoloured/stained, but the bed, TV and furniture was all updated. We had a nice stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the cruise line port. Easy walk and nice high end area. Convenient to food and shops, easy to Uber around the city.
Stayed 1 night in Mar 2024

8/10 Good

Duncan Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
We only had one night and everything was fine pleasant staff, room very comfortable clean. Dinning in was great
Stayed 1 night in Feb 2024

2/10 Terrible

Kendyll

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Barely slept at all due to couple next door being extremely loud all night. Didn’t stop for hours, hotel staff couldn’t really do anything. Walls way too thin we could hear EVERYTHING. Wouldn’t bring kids, don’t know what your neighbours will be up to. Room was dusty. Comfy pillows, loved the pool. Left super tired not well rested at all!
Stayed 1 night in Feb 2024