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SkyCity Hotel

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A bar area with wooden shelves and stools, a counter with a person serving, and a view of the street outside. - SkyCity Hotel (Auckland)
Yoga - SkyCity Hotel (Auckland)
Property amenity - SkyCity Hotel (Auckland)
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy - SkyCity Hotel (Auckland)
A buffet with various food options including salads, vegetables, and legumes. - SkyCity Hotel (Auckland)
Luxury
4.5 star property
9.2

Wonderful

Central Auckland urban retreat

Eleven restaurants create a culinary paradise at this Auckland hotel, from casual to fine dining. Enjoy the casino or unwind at the spa after exploring. Steps from the Sky Tower and waterfront, with shopping districts and ferry terminals within easy walking distance.

Popular amenities

  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium King Room

A modern hotel room with a large bed, a desk, a chair, and a view of a building through the window.

Premium King Room

9.2 out of 10
Wonderful
(268 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2
  • Free WiFi

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

A bunk bed with a ladder, a separate bed with a red and white patterned headboard, and a carpet with a floral design.

Premium Family Suite (incl Sky Tower Family Pass)

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Accessible King Room

A modern hotel room with a large bed, a desk, a chair, and a view of a building through the window.

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(135 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium King Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Suite

Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

In the entertainment district, SkyCity Hotel is in Auckland Central Business District, a walkable area in Auckland with good shopping. Sky Tower is a notable landmark and some of the area's popular attractions include Weta Workshop Unleashed and Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location. Visit our Auckland travel guide
Map
Corner Victoria and Federal Streets, Auckland, 1010

What's nearby

  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    1 min walk - 0.0 miles
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    1 min walk - 0.1 miles
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    8 min walk - 0.5 miles
  • Queen Street Shopping District
    5 min walk - 0.3 miles
  • Spark Arena
    17 min walk - 1.0 mile

Getting around

  • Auckland Britomart Station
    11 min walk
  • Gaunt Street Tram Stop
    11 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • Rydges Auckland
    2 min walk
  • The Fiddler
    1 min walk
  • Wongkok Cafe & Bar 旺角餐廳
    1 min walk
  • Orbit Restaurant
    1 min walk
  • Saravanaa Bhavan
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is SkyCity Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 35 per day. Valet parking is available for NZD 60 per night.

What time is check-in at SkyCity Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SkyCity Hotel?

Check-out is at 11 AM.

Where is SkyCity Hotel located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower, SkyCity Casino, and Weta Workshop Unleashed. University of Auckland and Auckland Ferry Terminal are also within 15 minutes. Gaunt Street Tram Stop is 11 minutes by foot and Daldy Street Tram Stop is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SkyCity Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1430 out of 2135 reviews
Rating 8 - Good. 495 out of 2135 reviews
Rating 6 - Okay. 122 out of 2135 reviews
Rating 4 - Poor. 50 out of 2135 reviews
Rating 2 - Terrible. 38 out of 2135 reviews

Reviews

Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and amazing loved our stay
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and good location.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay ! Fantastic room and location.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay. Close to activity and the cruise ship terminal.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Damara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for traveling with 3 kids. Hotel was very nice. Nice location and friendly staff.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, close to restaurants and the Viaduct. Rooms are very nice.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic adjoining room and brilliant service from the valet especially.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Darleen Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, helpful staff and handy to everything we needed and room was perfect with a nice central view - we got a two night special with free parking which made it excellent value…concierge were awesome Thankyou!!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and tidy clean room! Was a pleasure to stay in :)
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good restaurants and bars
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mayumi

Liked: Staff & service, amenities, property conditions & facilities
Location was good and I enjoyed the say. Thank you very much!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were really helpful, room size was generous, overall good value
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Genell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, friendly and helpful staff. Excellent location.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff when checking in were Amazing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ivar

Liked: Cleanliness, staff & service, amenities
Very nice hotel in perfect location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything you need. Close to food and activities. Casino located inside. Rooms are spacious and clean.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was spotless, rooms were spacious and then staff were amazing especially Sean, Dicky and Laura. Will stay there again and def recommend others to stay here as well!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vrinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The location is fantastic, being so close to the Sky Tower in Auckland, which made it very convenient to explore the city and nearby attractions. The staff were incredibly friendly, helpful, and always ready to assist with anything we needed. Their warm hospitality made our stay even more enjoyable. The hotel was also very affordable and offered excellent value for money. Overall, I would rate this hotel 10 out of 10 and would highly recommend it to anyone visiting Auckland.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central accomodation and good size rooms. The check in process let us down having to wait for an hour after check in time so was very disappointed
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room, great central location and very friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access
Stayed 1 night in May 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, room clean and quiet, couldn’t get a more central location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ANIMARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our learners lady was awesome.We walked back into our room felt really fresh and clean everything was replace.Lovely manners.Staff are very helpful.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Juanetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay the night for my husbands birthday in a p/suite great view lovely staff Just missing the sweet little cafe onsite to have that morning coffee Did try the coffee and pastry on Federal st, wasn’t us ended up going home to our local cafe Couldn’t fault the room or the staff Bou the concierge was awesome
Stayed 1 night in May 2026