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SkyCity Hotel

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Front of property - SkyCity Hotel (Auckland)
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy - SkyCity Hotel (Auckland)
Property amenity - SkyCity Hotel (Auckland)
11 restaurants, lunch, dinner served; American cuisine - SkyCity Hotel (Auckland)
Yoga - SkyCity Hotel (Auckland)
Luxury
4.5 star property
9.0

Wonderful

Central Auckland urban retreat

Eleven restaurants create a culinary paradise at this Auckland hotel, from casual to fine dining. Enjoy the casino or unwind at the spa after exploring. Steps from the Sky Tower and waterfront, with shopping districts and ferry terminals within easy walking distance.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(262 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

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In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2

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In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(132 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

In the entertainment district, SkyCity Hotel is in Auckland Central Business District, a walkable area in Auckland with good shopping. Sky Tower is a notable landmark and some of the area's popular attractions include Weta Workshop Unleashed and Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location. Visit our Auckland travel guide
Map
Corner Victoria and Federal Streets, Auckland, 1010

What's nearby

  • Sky Tower
    Sky Tower
    1 min walk - 0.0 miles
  • SkyCity Casino
    SkyCity Casino
    1 min walk - 0.1 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    8 min walk - 0.5 miles
  • Queen Street Shopping District
    5 min walk - 0.3 miles
  • Spark Arena
    17 min walk - 1.0 mile

Getting around

  • Auckland Britomart Station
    11 min walk
  • Gaunt Street Tram Stop
    11 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • Rydges Auckland
    2 min walk
  • The Fiddler
    1 min walk
  • United Coffee Nation
    1 min walk
  • Depot Eatery
    1 min walk
  • Wongkok Cafe & Bar 旺角餐廳
    1 min walk

About this property

SkyCity Hotel

Luxury hotel near Sky Tower
Located close to SkyCity Casino and Weta Workshop Unleashed, SkyCity Hotel provides a casino, shopping on site, and dry cleaning/laundry services. Treat yourself to spa services, such as a body wrap, a Thai massage, or a body treatment. At the 11 on-site restaurants, enjoy lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 4 bars and a gym.
Additional perks include:
  • Valet parking (surcharge), express check-out, and babysitting (surcharge)
  • Massage treatment rooms, concierge services, and multilingual staff
  • A porter/bellhop, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
Room features
All 323 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is SkyCity Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 35 per day. Valet parking is available for NZD 60 per night.

What time is check-in at SkyCity Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SkyCity Hotel?

Check-out is at 11 AM.

Where is SkyCity Hotel located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower, SkyCity Casino, and Weta Workshop Unleashed. University of Auckland and Auckland Ferry Terminal are also within 15 minutes. Gaunt Street Tram Stop is 11 minutes by foot and Daldy Street Tram Stop is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SkyCity Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1403 out of 2121 reviews
Rating 8 - Good. 497 out of 2121 reviews
Rating 6 - Okay. 131 out of 2121 reviews
Rating 4 - Poor. 53 out of 2121 reviews
Rating 2 - Terrible. 37 out of 2121 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good restaurants and bars
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Genell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, friendly and helpful staff. Excellent location.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were really helpful, room size was generous, overall good value
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff when checking in were Amazing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was spotless, rooms were spacious and then staff were amazing especially Sean, Dicky and Laura. Will stay there again and def recommend others to stay here as well!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, room clean and quiet, couldn’t get a more central location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room, great central location and very friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and some fun activities.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the city for sightseeing. Hotel is beautiful. The staff were wonderful! Highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, great location and value for money
Stayed 2 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed very comfortable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and it was so a key location with everything around. Awesome service facilities. Thanku so much.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ruelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room feels like home.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that was in top notch condition
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Josaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room, clean and had everything we needed. Staff very helpful. Central location and bus stop for direct airport transfer is right outside, very convenient! Restaurants right inside the building and casino, very handy and food was delicious. You don’t really need to leave the building for anything!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much to do within Sky City Hotel and so many places to eat right at the door that you really just need to park up and stay. Rooms are clean and beds are comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room, very clean and a great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely helpful and kind. Our kids had the best stay over Easter. Thank you
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient from the airport. The Sky Drive stop is just by the hotel. We got there early but we were able to check-in early which was super helpful. Many restaurants near by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, air con was slow though. Staff were great, casino was wonderfil for a play and dinner. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable sized room with a chaise lounge sofa and writing desk. Clean, modern bathroom.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Altaf Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great service, super friendly staff and clean rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sinea

Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfy bed, amazing facilities
Stayed 2 nights in Jan 2026