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SkyCity Hotel

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Photo gallery for SkyCity Hotel

A bar area with wooden shelves and stools, a counter with a person serving, and a view of the street outside. - SkyCity Hotel (Auckland)
A group of people doing yoga on mats in a spacious room with large windows and a view of the city. - SkyCity Hotel (Auckland)
A buffet with various food options including salads, vegetables, and legumes. - SkyCity Hotel (Auckland)
A modern outdoor seating area with tables and chairs, a central decorative sculpture, and a glass building facade in the background. - SkyCity Hotel (Auckland)
A spa reception area with a modern design, featuring a reception desk, two televisions, and a light wood floor. - SkyCity Hotel (Auckland)
Luxury
4.5 star property
9.2

Wonderful

Central Auckland urban retreat

Eleven restaurants create a culinary paradise at this Auckland hotel, from casual to fine dining. Enjoy the casino or unwind at the spa after exploring. Steps from the Sky Tower and waterfront, with shopping districts and ferry terminals within easy walking distance.

Popular amenities

  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium King Room

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium King Room

9.2 out of 10
Wonderful
(279 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium King Room

Room

Premium King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Twin Room

Room

Premium Twin Room

  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium King Suite

Room

Premium King Suite

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

A bunk bed with a ladder, a separate bed with a red and white patterned headboard, and a carpet with a floral design.

Premium Family Suite (incl Sky Tower Family Pass)

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Courtyard View

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Courtyard View

A hotel room with two beds, a desk, a TV, and a framed picture on the wall.

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Accessible King Room

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Accessible Twin Room

A hotel room with two beds, a desk, a TV, and a framed picture on the wall.

Accessible Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Premium Twin Room

9.2 out of 10
Wonderful
(140 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium King Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Twin Suite

A hotel room with two beds, a large window with curtains, and a chair.

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

In the entertainment district, SkyCity Hotel is in Auckland Central Business District, a walkable area in Auckland with good shopping. Sky Tower is a notable landmark and some of the area's popular attractions include Weta Workshop Unleashed and Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location. Visit our Auckland travel guide
Map
Corner Victoria and Federal Streets, Auckland, 1010

What's nearby

  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    1 min walk - 0.0 miles
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    1 min walk - 0.1 miles
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    8 min walk - 0.5 miles
  • A marina with boats, a bridge, and a city skyline in the background.
    Princes Wharf
    8 min walk - 0.5 miles
  • Queen Street Shopping District
    5 min walk - 0.3 miles

Getting around

  • Te Waihorotiu Station
    3 min walk
  • Gaunt Street Tram Stop
    11 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • The Brewers Co-operative
    2 min walk
  • Depot Eatery
    1 min walk
  • The Glass Goose
    1 min walk
  • Saravanaa Bhavan
    1 min walk
  • The Lord Nelson
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is SkyCity Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 35 per day. Valet parking is available for NZD 60 per night.

What time is check-in at SkyCity Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SkyCity Hotel?

Check-out is at 11 AM.

Where is SkyCity Hotel located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower, SkyCity Casino, and Weta Workshop Unleashed. University of Auckland and Auckland Ferry Terminal are also within 15 minutes. Te Waihorotiu Station is only a 3-minute walk and Gaunt Street Tram Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SkyCity Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1451 out of 2151 reviews
Rating 8 - Good. 490 out of 2151 reviews
Rating 6 - Okay. 125 out of 2151 reviews
Rating 4 - Poor. 48 out of 2151 reviews
Rating 2 - Terrible. 37 out of 2151 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff awesome place to stay
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/out, location super convenient and staff were amazing
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ,many thanks for the early check in
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
nice break very helpful staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there so close to everything and feel safe
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel to stay at, friendly helpful staff, a great experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous access to SH1. Also Civic theater. Wonderful friendly staff. Rooms were clean & tidy. Nice restaurants near by. We had a thoroughly great stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, would be good to have a special parking rate for those staying in the hotel which allowed you to come & go
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convient location, staff was super helpful and kind.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central. So much going on in and around the Auckland CBD. The staff were accomodating when I had left key cards in room and sorted us out another couple so we could head to bed. The band performing in the Casino was so good and had everyone singing and dancing along. The only issue was how noisy the air conditioning was at night, it kept us awake
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and amazing loved our stay
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & clean. Great friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had excellent customer service and communication, very polite and welcoming, the courtyard room was clean and comfy, convenient to have direct room access to outside patio. The casino staff very helpful and great sense of humor. Food court which is now food republic was very good, i had hokkien noodle braized brisket stirfry was superb, and the butterchicken was normal but nice. Overall great experience, will be coming back.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and good location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with comfortable beds. Good location and plenty of food options
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean . The staff was lovely. Thanks
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay ! Fantastic room and location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and convenient. The room is spacious and the staff is very friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room great access to everything entertaining in the city
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay. Close to activity and the cruise ship terminal.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for traveling with 3 kids. Hotel was very nice. Nice location and friendly staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, close to restaurants and the Viaduct. Rooms are very nice.
Stayed 1 night in Jun 2026