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The Grand by SkyCity

5.0 star property
Travelers can indulge in exceptional spa treatments and savor fine cuisine while enjoying spectacular views of Auckland's cityscape at this luxury hotel

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Photo gallery for The Grand by SkyCity

Front of property - evening/night - The Grand by SkyCity (Auckland)
Indoor pool - The Grand by SkyCity (Auckland)
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - The Grand by SkyCity (Auckland)
Point of interest - The Grand by SkyCity (Auckland)
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - The Grand by SkyCity (Auckland)
The Grand by SkyCity in central Auckland offers a refined experience with hot stone massages at East Day Spa, 11 on-site restaurants, an indoor pool, and a gym. Attentive staff provide excellent concierge and dry cleaning services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(101 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.6 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

  • Harbor view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Harbor view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

In the entertainment district, The Grand by SkyCity is in Auckland Central Business District, a walkable area in Auckland with good shopping. Princes Wharf and Sylvia Park Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. With windsurfing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location. Visit our Auckland travel guide
Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower which includes a city, modern architecture and a sunset
    Sky Tower
    2 min walk - 0.1 miles
  • Sunset on the Sky Tower in Auckland creating a moody backdrop.
    SkyCity Casino
    2 min walk - 0.1 miles
  • Building of the university of Auckland
    University of Auckland
    6 min walk - 0.4 miles
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    10 min walk - 0.6 miles
  • Auckland Ferry Terminal featuring a marina and cbd
    Auckland Ferry Terminal
    11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station
    12 min walk
  • Gaunt Street Tram Stop
    12 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • United Coffee Nation
    1 min walk
  • Depot Eatery
    1 min walk
  • The Fiddler
    1 min walk
  • 1947 Eatery
    3 min walk
  • Federal Delicatessen
    1 min walk

About this property

The Grand by SkyCity

Luxury hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services, and 4 bars. Treat yourself to a deep-tissue massage, a facial, or aromatherapy at East Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and 1 meeting room
  • Luggage storage, concierge services, and a 24-hour front desk
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 312 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 35.00 per night. Valet parking is available for NZD 60.00 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Check-out is at 11 AM.

Where is The Grand by SkyCity located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

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Reviews

The Grand by SkyCity Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1481 out of 1981 reviews
Rating 8 - Good. 304 out of 1981 reviews
Rating 6 - Okay. 117 out of 1981 reviews
Rating 4 - Poor. 43 out of 1981 reviews
Rating 2 - Terrible. 36 out of 1981 reviews

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff were very helpful and friendly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness
Staff were excellent, room clean and comfortable. Spa was very nice, location outstanding for city experience!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was so pleasant and nice. Very comfortable rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Nicest hotel i stayed in while in NZ. Tons of cool features and amenities. Great location and a really nice bed. This will be my go to whenever I'm in auckland
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
The Room was very nice and spacieuse, the staff friendly and accommodating. We had a nice stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juliani D Goenawan

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location , clean room and good pool ,steam room and exercise room Will definitely stay again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Soumen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, great helpful staff. The restaurants are amazing with great room service too!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rox

Liked: Cleanliness, property conditions & facilities
Room was spotless, staff were wonderful, sauna was lovely, gym was excellent. A great stay, would absolutely visit again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alyson

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, everything you would expect from a 5 star hotel. Loved the antipode's bathroom products and pool.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, room was on point, clean and perfect location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, wonderfully appointed and exceptional staff! The location is perfect for exploring, events and food & drink. Will definitely be back!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice bed, late check in all OK
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Casey

Liked: Cleanliness, amenities
Kind staff, great amenities, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margot

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, staff and service was outstanding. Great location across from casino and transportation around the island.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, our flight was super early and they allowed us into the gym and got us in our room around noon. Great breakfast buffet!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice modern hotel but a little on the pricey side as it likely caters to the casino crowd. A bit of walk to other restaurants and shopping but otherwise pretty convenient. Excellent hotel for those looking for a lot to do in the immediate area as the casino draws people to the area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, beautiful room and great view of the Sky Tower!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great service and room quality
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adesh

Liked: Cleanliness, property conditions & facilities
Staff was very helpful. They did let us do early morning check-in as our arrival flight reached in the morning. Room was decent size and clean. Good hotel, close proximity and at the center of CBD. Breakfast was also pretty good. Enjoyed our stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great staff & location. All the good stuff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, property conditions & facilities
staff， locations
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, buffet breakfast was great, and hotel is locted central. Staff also are wonderful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room and view of the city.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast Buffett was good and the staff was accommodating which was great. Easy check out and friendly stall all around.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay great room excellent staff very tidy and clean
Stayed 1 night in Dec 2025