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The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants and a full-service spa

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Photo gallery for The Grand by SkyCity

Reception
Indoor pool
Point of interest
Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 116 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

Living area | 65-inch Smart TV with satellite channels, pay movies

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

Living area | 65-inch Smart TV with satellite channels, pay movies

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

Living area | 65-inch Smart TV with satellite channels, pay movies

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Opulence Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,736 reviews
SkyCity Hotel

About the neighborhood

Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles
  • Spark Arena - 16 min walk - 0.9 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury eco-certified hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services, and 4 bars. Treat yourself to a Thai massage, hydrotherapy, or aromatherapy at East Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and luggage storage
  • A porter/bellhop, a 24-hour front desk, and an elevator
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 312 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand by SkyCity?

Self parking is available for NZD 35.00 per night. Valet parking is available for NZD 60.00 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Check-out is at 11 AM.

Where is The Grand by SkyCity located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

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The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1199 out of 1676 reviews
Rating 8 - Good. 295 out of 1676 reviews
Rating 6 - Okay. 102 out of 1676 reviews
Rating 4 - Poor. 45 out of 1676 reviews
Rating 2 - Terrible. 35 out of 1676 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round, great room, great food, helpful courteous staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay and enjoy Auckland.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and excellent location within Auckland
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Customer service was great. Hotel was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elgan

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, the kids loved the pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Minako

Liked: Cleanliness, amenities, property conditions & facilities
It was lovely and comfortable stay. Definitely so handy for restaurants or shopping. Staff are friendly and helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff was so helpful and friendly!!
Stayed 5 nights in Jun 2025

8/10 Good

Fusheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property and had a good time there.
Stayed 9 nights in Apr 2025

8/10 Good

Penelope

Liked: Cleanliness, property conditions & facilities
Check in was good. Answered all our questions and helped with bookings.
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. We love the location, friendly staff, dining option and facilities provided. We booked another night after our 3 day Bay of Islands trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, great facilities, quality services!
Stayed 2 nights in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great wiew of the city of Auckland. The hotel is a walkable distance to the harbour where you can take a ferry to different places, including the zoo, which is surrounded by exuberant nature. The breackfast buffet is delicious especiallly the egg Custerd.
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Enjoyed the pool, hot tub and sauna. Nice location. Great breakfast. Great staff. Very nice room. Would stay there again definitely
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in the heart of Auckland, at walking distance from shops, restaurants and main sightseeing highlights.
Stayed 2 nights in Jan 2025

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location, wonderful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Marian

Liked: Cleanliness, property conditions & facilities
It was a great experience.
Stayed 2 nights in May 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, conveniently located
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaidee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our short stay! So central. Great dining options. Room was super clean and big!
Stayed 1 night in May 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stat, staff were friendly and approachable.
Stayed 1 night in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean rooms and good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazingly beautiful and luxurious hotel. Well worth the price for the location and amenities. We never made it to the casino, however, I saw lots of pictures and heard from lots of people that it was fabulous.
Stayed 2 nights in May 2025

10/10 Excellent

UY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to everything, walk to shop, very clean.