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The Grand by SkyCity

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Front of property - evening/night - The Grand by SkyCity (Auckland)
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - The Grand by SkyCity (Auckland)
Point of interest - The Grand by SkyCity (Auckland)
Indoor pool - The Grand by SkyCity (Auckland)
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - The Grand by SkyCity (Auckland)
Luxury
5.0 star property
9.2

Wonderful

Sanctuary with heated pool

Eleven distinctive restaurants create a culinary journey within this five-star urban retreat. After dinner, unwind in the heated indoor pool or rejuvenate at the full-service East Day Spa. A 24-hour concierge arranges limousine service and tickets for nearby attractions.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(111 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

  • Harbor view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Harbor view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

In the entertainment district, The Grand by SkyCity is in Auckland Central Business District, a walkable area in Auckland with good shopping. Princes Wharf and Sylvia Park Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. With windsurfing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location. Visit our Auckland travel guide
Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower
    Sky Tower
    2 min walk - 0.1 miles
  • SkyCity Casino
    SkyCity Casino
    2 min walk - 0.1 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    6 min walk - 0.4 miles
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    10 min walk - 0.6 miles
  • Queen Street Shopping District
    3 min walk - 0.2 miles

Getting around

  • Auckland Britomart Station
    12 min walk
  • Gaunt Street Tram Stop
    12 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • The Fiddler
    1 min walk
  • Depot Eatery
    1 min walk
  • United Coffee Nation
    1 min walk
  • The Lord Nelson
    2 min walk
  • Wongkok Cafe & Bar 旺角餐廳
    1 min walk

About this property

The Grand by SkyCity

Luxury family-friendly hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services, and 4 bars. Treat yourself to a Thai massage, hydrotherapy, or aromatherapy at East Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and luggage storage
  • A porter/bellhop, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 312 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 35.00 per night. Valet parking is available for NZD 60.00 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Check-out is at 11 AM.

Where is The Grand by SkyCity located?

This family-friendly Auckland hotel is located in the entertainment district, just steps from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand by SkyCity Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1529 out of 2042 reviews
Rating 8 - Good. 308 out of 2042 reviews
Rating 6 - Okay. 122 out of 2042 reviews
Rating 4 - Poor. 46 out of 2042 reviews
Rating 2 - Terrible. 37 out of 2042 reviews

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 1 night in Apr 2026
Verified

8/10 Good

Darren

Location was great room was comfortable
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with the location and services of this hotel. Beautiful for our stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff , Fantastic position
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing fresh pancakes for breakfast and the pool complex is excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, fabulous food and very welcoming and helpful staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Very nice hotel in a good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting Auckland and the reason is all of the things that’s staff, clean rooms, helpful, central to restaurants, entertainment etc
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kerrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Wonderful helpful staff. East Day Spa was divine.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were especially helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Close to so many good places to eat. Highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff were very helpful and friendly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the Grand Sky City - it was convenient to lots of attractions in Auckland and the casino was lively. Lots of great dining options in and around the hotel as well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Very nice hotel and staff were lovely. Also got room service, food arrived quickly and was fantastic quality!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lea Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in city center of Auckland. Our kids really appreciated the pool and Skybridge. Staff was super friendly. Breakfast buffet was delicious. Recommend for a quick stay in Auckland.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness
Staff were excellent, room clean and comfortable. Spa was very nice, location outstanding for city experience!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast is very nice. Staffs are very nice and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great bath room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 5 min walk from Skydrive bus from airport stop, across street from Skytower/casino, lots of nearby restaurants, about 15 min walk fyom harbour, nice heated indoor pool, comfortable beds, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super helpful and friendly. Bell hops and desk service were excellent. view was great lots of good restaurants in the hotel and nearby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. Room was very nice, cosy, comfortable, clean and made my family vacay a really good one. Enjoyed much 😊
My daughter enjoying relaxing on bed and watching tv
My daughter enjoying view from our room
Myself watching views from the room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities
Excellent room and location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities
The location (close to everything), the service, the room and the breakfast was amazing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was so pleasant and nice. Very comfortable rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff probably the friendliest staff I have Experienced in any hotel I have stayed in. Close is everything and lovely rooms .
Stayed 1 night in Mar 2026