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The Grand by SkyCity

5.0 star property
Travelers can indulge in exceptional spa treatments and savor fine cuisine while enjoying spectacular views of Auckland's cityscape at this luxury hotel

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Photo gallery for The Grand by SkyCity

Front of property - evening/night - The Grand by SkyCity (Auckland)
Point of interest - The Grand by SkyCity (Auckland)
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - The Grand by SkyCity (Auckland)
Indoor pool - The Grand by SkyCity (Auckland)
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - The Grand by SkyCity (Auckland)
The Grand by SkyCity in central Auckland offers a refined experience with hot stone massages at East Day Spa, 11 on-site restaurants, an indoor pool, and a gym. Attentive staff provide excellent concierge and dry cleaning services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Accessible King Room

Interior

Grand Accessible King Room

  • Sleeps 3
  • Free WiFi

View all photos for Accessible Grand Room

A modern hotel room with a bed, desk, chair, and a TV on the wall.

Accessible Grand Room

  • Sleeps 2
  • Free WiFi

View all photos for Grand Deluxe King Room With Harbour View

A modern hotel room with a large bed, a desk, and a view of the city.

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • Free WiFi

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(118 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View Suite

  • Harbor view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Harbor view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

In the entertainment district, The Grand by SkyCity is in Auckland Central Business District, a walkable area in Auckland with good shopping. Princes Wharf and Sylvia Park Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. With windsurfing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location. Visit our Auckland travel guide
Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower
    Sky Tower
    2 min walk - 0.1 miles
  • SkyCity Casino
    SkyCity Casino
    2 min walk - 0.1 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    6 min walk - 0.4 miles
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    10 min walk - 0.6 miles
  • Queen Street Shopping District
    3 min walk - 0.2 miles

Getting around

  • Auckland Britomart Station
    12 min walk
  • Gaunt Street Tram Stop
    12 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • The Fiddler
    1 min walk
  • Wongkok Cafe & Bar 旺角餐廳
    1 min walk
  • Orbit Restaurant
    1 min walk
  • United Coffee Nation
    1 min walk
  • Federal Delicatessen
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 10 restaurants
  • 3 bars/lounges

Restaurants on site

  • MASU
  • Metita

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 35.00 per night. Valet parking is available for NZD 60.00 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Check-out is at 11 AM.

Where is The Grand by SkyCity located?

Located in Auckland Central Business District, this luxury hotel is steps from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand by SkyCity Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1549 out of 2064 reviews
Rating 8 - Good. 307 out of 2064 reviews
Rating 6 - Okay. 125 out of 2064 reviews
Rating 4 - Poor. 44 out of 2064 reviews
Rating 2 - Terrible. 39 out of 2064 reviews

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff, and excellent value! Would highly recommend to anyone looking to spend a few days in Auckland!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jenci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was the perfect way to end a vacation. Friendly staff, great rooms, perfect location, not sure how it could be any better.
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel to Auckland a lot and always stay at the Grand, we have found it to be situated nicely for convenience of walking to town etc, always clean friendly with an excellent Valet service Recommend to anyone wanting a convenient and cost effective place to stay in the city
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing fresh pancakes for breakfast and the pool complex is excellent.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Darren

Location was great room was comfortable
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff , Fantastic position
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with the location and services of this hotel. Beautiful for our stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great room.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, fabulous food and very welcoming and helpful staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Very nice hotel in a good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very quiet and comfortable. Excellent location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Leighanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel to stay at. Staff are excellent. Rooms are lovely. Plenty of restaurants at your doorstep. Valet parking. Always an easy and enjoyable stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgraded to a harbour view room, it was amazing.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting Auckland and the reason is all of the things that’s staff, clean rooms, helpful, central to restaurants, entertainment etc
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

George Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The All Black Rugby Experience is on the fourth floor of the hotel and the Sky Tower and Sky City Casino are literally across the street. Great staff and helpful.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Kerrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Wonderful helpful staff. East Day Spa was divine.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel. So easy to access with the direct airport bus and once the trains are running again, that will be even quicker. All staff were extremely professional and the entire hotel was well-kept, including the pool and hot tub area. My room was fabulous - clean, well organized and comfortable. Highly recommend!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff were very helpful and friendly.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Min Cheul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice with amazing view. We were given the harbour view at the top floor and it was truly amazing. The staff was quick in attending to fixing a small issue with the tv, and overall it was great as always
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in the CBD! Everything looked new, fresh, clean and sophisticated. We truely felt like we were on holiday, even though it was just a ‘staycation’ for us. The restaurants were great, and our treatments at the East Day Spa were excellent, along with a dip in the spa pool afterwards. Highly recommend for a weekend getaway, even close to home!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Close to so many good places to eat. Highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were especially helpful
Stayed 1 night in Apr 2026