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Quest Ponsonby

4.5 star property
Luxury hotel in Auckland

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Photo gallery for Quest Ponsonby

Front of property - evening/night
Studio | 1 bedroom, desk, iron/ironing board, free WiFi
Studio | 1 bedroom, desk, iron/ironing board, free WiFi
Reception
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

Studio | 1 bedroom, desk, iron/ironing board, free WiFi

Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Microwave, coffee/tea maker, electric kettle

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Microwave, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 90 sq m
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
68 Ponsonby Road, Auckland, 1011

What's nearby

  • University of Auckland - 16 min walk - 0.9 miles
  • Eden Park - 2 min drive - 1.2 miles
  • Sky Tower - 3 min drive - 1.2 miles
  • SkyCity Casino - 3 min drive - 1.2 miles
  • Auckland Ferry Terminal - 5 min drive - 1.6 miles

Getting around

  • Auckland Kingsland Station - 3 min drive
  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Freeman & Grey - ‬2 min walk
  • ‪Ponsonby International Food Court - ‬2 min walk
  • ‪Longroom - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Craft Kitchen - ‬4 min walk

About this property

Quest Ponsonby

Luxury hotel near Queen Street Shopping District
Close to SkyCity Casino and Sky Tower, Quest Ponsonby provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), smoke-free premises, and luggage storage
  • An elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quest Ponsonby include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Free toiletries and hair dryers
  • LCD TVs with cable channels
  • Microwaves, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

Is Quest Ponsonby pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Ponsonby?

Self parking is available for NZD 30.00 per day.

What time is check-in at Quest Ponsonby?

Check-in start time: 2 PM; Check-in end time: 7 PM.

What time is check-out at Quest Ponsonby?

Check-out is at 10 AM.

Where is Quest Ponsonby located?

Located in Grey Lynn, this luxury hotel is within a 15-minute walk of Ponsonby Road and Queen Street Shopping District. Sky Tower and University of Auckland are also within 1 mi (2 km). Daldy Street Tram Stop is 23 minutes by foot and Gaunt Street Tram Stop is 24 minutes.

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Quest Ponsonby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 269 out of 741 reviews
Rating 8 - Good. 286 out of 741 reviews
Rating 6 - Okay. 111 out of 741 reviews
Rating 4 - Poor. 44 out of 741 reviews
Rating 2 - Terrible. 31 out of 741 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy, great stay
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
great location and will definitely be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend
Stayed 6 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 3 nights in Dec 2024

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place have stayed twice and enjoyed it
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the service and stay
Stayed 1 night in Feb 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy & great stay here. Parking available. Easy walk to many restaurants and shopping, rooms are clean & quiet. Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the heart of ponsonby
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy check in and nice clean room
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite place to stay in Auckland

I always stay at Quest Ponsonby when I travel to Auckland. Great to have a room with a kitchen and laundry facilities. Comfy bed and couch. Has a supermarket around the corner. Great location close to town.
Stayed 3 nights in Feb 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Property conditions & facilities
Entrance was 6 inches deep in water after rain, could not get to accom without walking through this. Needs to clear drains to drain water away.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Wicked room, lots of space nice bath
Stayed 2 nights in Jan 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Great location, spacious, modern, all facilities.
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Reception area smells

Great location and friendly staff. Good rooms and generally pretty clean and tidy. Unfortunately the reception area has a very strong smell which is most unpleasant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy room and fantastic shower. Bed was comfortable. Very nice pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Excellent stay in the heart of Auckland! Walking distance to many restaurants, bars, cafes. Just a 15 minute drive to the beach and 20 minutes to Auckland airport! The staff was very accommodating and allowed us to store some of our luggage after checkout before we headed to the airport. Great place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dennis

Stayed here a lot. It was a bit average this time, with room placement and tidiness of the room.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Find it so convenient with everything in easy walk, rooms comfortable, clean, and well equipped.
Stayed 2 nights in Nov 2024