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Aparthotel

Quest Parnell

4.0 star property

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Photo gallery for Quest Parnell

Exterior - Quest Parnell (Auckland)
Studio | Bathroom | Free toiletries, hair dryer, towels - Quest Parnell (Auckland)
Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, dishwasher - Quest Parnell (Auckland)
Outdoor pool - Quest Parnell (Auckland)
Suite, 1 Bedroom | Living area | LCD TV - Quest Parnell (Auckland)
Located near vibrant Spark Arena, Quest Parnell offers a peaceful retreat with an outdoor pool and 24-hour business center. Guests can stay fit at the gym, connect with in-room WiFi, or relax in the upscale, smoke-free aparthotel. The helpful staff ensures a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Studio

Studio | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Parnell, a neighborhood in Auckland, Quest Parnell is in a shopping district. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
View more Aparthotels in Auckland
Map
8 Heather Street, Auckland, 1052

What's nearby

  • Auckland Domain
    Auckland Domain
    2 min walk - 0.1 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    8 min walk - 0.5 miles
  • Sky Tower
    Sky Tower
    5 min drive - 1.6 miles
  • Parnell Rose Gardens
    10 min walk - 0.6 miles
  • Spark Arena
    13 min walk - 0.7 miles

Getting around

  • The Strand Station
    11 min walk
  • Auckland Britomart Station
    20 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • Young Dandy
    2 min walk
  • 46 &York
    3 min walk
  • Winona Forever
    2 min walk
  • Bandung
    2 min walk
  • Rhu
    5 min walk

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 29 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 15 per person

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 65 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Conference center (495 square feet of space)
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Lockers
  • Safe
  • Safe at front desk

Location highlights

  • In a historical district
  • In a shopping district
  • In the city center
  • In the suburbs

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 38 units
  • Built in 2003
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 65.0 per day
Cribs (infant beds) are available for NZD 30 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 per person
  • Covered self parking fee: NZD 29.00 per night
  • Crib (infant bed) fee: NZD 30 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Quest Parnell have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:30 PM.

Is Quest Parnell pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 29.00 per night. Limited spots are available.

What time is check-in at Quest Parnell?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Quest Parnell?

Check-out is at 10 AM.

Where is Quest Parnell located?

Located in Parnell, this aparthotel is within a 15-minute walk of University of Auckland, Parnell Rose Gardens, and Spark Arena. Auckland Museum and Auckland Ferry Terminal are also within 1 mi (2 km). The Strand Station is 11 minutes by foot and Auckland Britomart Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quest Parnell Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 365 out of 605 reviews
Rating 8 - Good. 202 out of 605 reviews
Rating 6 - Okay. 28 out of 605 reviews
Rating 4 - Poor. 6 out of 605 reviews
Rating 2 - Terrible. 4 out of 605 reviews

Reviews

Verified

10/10 Excellent

Erin

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent Service, Very Clean ,Great Location , Warm and Welcoming Staff!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice accommodation in a great location close to restaurants and cafes. Onsite paid parking was good.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maarten

Liked: Cleanliness, amenities, communication
Comfortable room, helpful staff, close to galleries, restaurants, bars.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cath

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room size was generous. Everything we needed was available and the pool was lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff on arrival, very freindly and helpful. room really clean and location was top notch to Tennis.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was perfect. Very clean and very quiet
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and excellent service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

errol

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for our visit to see a concert
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
Very clean and well kitted out rooms and veru helpful and pleasant staff. Lap pool and gym for guests.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and a good size. Excellent location. Close to Sparks Arena & lots of places to eat.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neal

Liked: Cleanliness, amenities, communication
Spotlessly clean room. Friendly staff on reception and great cleaning staff with a great attention to detail. The bed was made up on return and even the little kitchenette cleaned and tidied
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very handy location just off the main road of Parnell, so quiet but any easy walk to plenty of dining options. Public transport is just down the road as well.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was relaxing, the apartment had everything we needed and was spacious and close to restaurants and central Auckland.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, lots of dining options close by and close to the city
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, room comfort, communication

Great stay

Great location, centrally located. Very friendly, helpful staff. Would stay again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was very good and the property it self was amazing will definitely stay again
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, communication
Really loved our stay here Plenty of dining options close by Jeromes for dinner La La for coffee and breakfast Some rooms have better views No complaints at all
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication
We loved our stay at Quest Parnell. This was the third Quest we stayed in while in NZ and definitely the best. The 2 bedroom apartment had plenty of space for our small family and everything we needed. Parking is a little expensive at $29 per night. There is nearby outdoor parking for $10 if you don't need the convenience of the undercover garage downstairs.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, communication
Great spot with top staff, lovely room, comfortable bed and top shower . Quiet vicinity and safe to walk around to some top eating and drinking spots very close by .
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, room comfort, communication

Awesome hotel and location

Super friendly, fantastic location in Parnell with tons of restaurants and coffee shops. Really awesome section of Auckland to stay as it’s fun, local yet only 20 minutes from Queen Street. Hotel staff were awesome and helpful. Would DEFINITELY stay there again!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, communication
Good location to an event at the Auckland Domain
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean room. Very friendly staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, tidy and good value; great parking option available. Friendly staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities, communication
Our room hadn't been set up as we requested, and we checked in after hours. The service was fantastic. Manager summoned and all fixed within 10 minutes. Reception and room service staff were excellent.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great customer service, clean room, excellent experience.
Stayed 1 night in Nov 2023