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Quest on Queen

3.5 star property
Aparthotel with a fitness center, steps from Queen Street Shopping District

Photo gallery for Quest on Queen

Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout drapes
Apartment, 1 Bedroom | Living area | 32-inch Smart TV with digital channels, TV
Apartment, 1 Bedroom | Balcony
Lobby
Property entrance

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Housekeeping
  • Breakfast available
  • Gym
  • Dryer
  • Air conditioning
  • Washer

About this property

Quest on Queen

Aparthotel with a fitness center, steps from Queen Street Shopping District
This smoke-free aparthotel features a fitness center, laundry facilities, and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Languages

English, French, Hindi

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Crib: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

About the neighborhood

Map
62 Queen Street, Auckland Central Business District, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • Auckland Ferry Terminal - 5 min walk - 0.3 miles
  • Sky Tower - 6 min walk - 0.4 miles
  • SkyCity Casino - 6 min walk - 0.4 miles

Getting around

  • Auckland Britomart Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Taco Bell Shortland Street - ‬1 min walk
  • ‪T2 Tea - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪The White Lady - ‬2 min walk
  • ‪St Pierre's Sushi + Bento Bowl - ‬2 min walk

Frequently asked questions

Is Quest on Queen pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Quest on Queen?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Quest on Queen?

Check-out is at 11 AM.

Where is Quest on Queen located?

Located in Auckland Central Business District, this aparthotel is steps from Queen Street Shopping District and Commercial Bay. Auckland Ferry Terminal and DFS Galleria Auckland are also within 5 minutes. Auckland Britomart Station is only a 4-minute walk and Gaunt Street Tram Stop is 14 minutes.

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Quest on Queen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 723 reviews
Rating 8 - Good. 281 out of 723 reviews
Rating 6 - Okay. 78 out of 723 reviews
Rating 4 - Poor. 25 out of 723 reviews
Rating 2 - Terrible. 18 out of 723 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sue

Liked: Cleanliness, room comfort, communication
Nice clean apartment easy access to everything friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Excellent

Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.
Stayed 1 night in Feb 2025

8/10 Good

Conrad

Liked: Cleanliness, property conditions & facilities, communication
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, room comfort, communication

Classy hotel, Auckland waterfront area

The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice room shower vg for my dissability . close to lift nice lady ar recepton came to check i could reach the utensils etc
Stayed 2 nights in Mar 2025

8/10 Good

Makoto

Liked: Cleanliness, room comfort, communication

Good stay in a convenient location

It was good standard and comfortable. It’s located in a busy street so sound might be unavailable at late night.
Stayed 3 nights in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, room comfort, communication
No cleanimg of our room, windows to the balcony was dirty! The was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Will stay here again
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a nice quiet hotel. Good staff.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
The property was convenient to Cruise Terminal, however reception hours on weekends are limited and you need to request 2 keys if checking in out of hours as this is not standard practice. Property is aging and maintenance of the units has not been kept up. An upgrade to room security is needed with a key still required to access the rooms (no card or pin pad access). Small unit but clean and tidy. Has all that is neeed for a short stay.
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, communication
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Conrad

Liked: Cleanliness, property conditions & facilities, communication
Great stay right in the heart of Auckland for more than a reasonable price. Lots of places to eat & drink nearby, would stay again
Stayed 1 night in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, communication
Excellent place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

AJ

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff good location
Stayed 1 night in Mar 2024

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort, communication

Highly recommend

Was a comfortable stay. Great location to the city, food and public transport. Parking in fort street was a couple minutes walk and convenient. Clean and tidy. Balcony was great. Sofa bed was made up ready for the kid, very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Will stay again. Noisy on a Saturday night but no big deal
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and close to the harbor
Stayed 5 nights in Feb 2024

8/10 Good

Tracie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Clean rooms and friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and neat room, everything worked and more than sufficient supplies provided i.e. coffee etc. Comfortable bed. Only issue is the nearby club which was quite noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel it was very clean and organized and we had very good time and experience and enjoyed during our stay. It is close to everything wit good views I recommend it to anyone.
Stayed 7 nights in Mar 2024

8/10 Good

David

Liked: Amenities, communication
Excellent location, friendly staff and the apartment-hotel feature.
Stayed 9 nights in Feb 2023

10/10 Excellent

SHAUN

Liked: Cleanliness, room comfort, communication

Consistently great!

I stay here every time I come to Auckland. Beautiful sized apartment hotel that is clean and modern. The staff is so friendly and helpful. I’m always a fan.
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, amenities, communication
Close to Britmart train station, cruise ship dock and downtown walking.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, clean rooms, nice and quiet, secure

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, communication
Good walking distance to vector arena
Stayed 2 nights in Jul 2024