See all properties
Aparthotel

Quest on Queen

3.5 star property

Photo gallery for Quest on Queen

Apartment, 1 Bedroom | Balcony - Quest on Queen (Auckland)
Interior entrance - Quest on Queen (Auckland)
Point of interest - Quest on Queen (Auckland)
Point of interest - Quest on Queen (Auckland)
Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout drapes - Quest on Queen (Auckland)

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

About this property

Quest on Queen

This smoke-free aparthotel features a fitness center, laundry facilities, and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Crib: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Similar properties

In-room safe, blackout drapes, soundproofing, iron/ironing board
Travelodge Hotel Auckland Wynyard Quarter
Auckland Central Business District
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.2 out of 10, Wonderful, 1,039 reviews
Travelodge Hotel Auckland Wynyard Quarter
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 10.0 per night

Events

No events allowed

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, this aparthotel is in the entertainment district and near a train station. Travelers who have shopping on the agenda can visit Queen Street Shopping District and Commercial Bay, while those looking for another kind of activity may want to check out Auckland Ferry Terminal. St. Patrick's Cathedral and New Zealand International Convention Centre are two other places to visit that come recommended. Visit our Auckland travel guide
View more Aparthotels in Auckland
Map
62 Queen Street, Auckland Central Business District, Auckland, 1010

What's nearby

  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    3 min walk - 0.2 miles
  • Auckland Ferry Terminal
    Auckland Ferry Terminal
    5 min walk - 0.3 miles
  • Sky Tower
    Sky Tower
    8 min walk - 0.5 miles
  • SkyCity Casino
    SkyCity Casino
    8 min walk - 0.5 miles
  • Queen Street Shopping District
    2 min walk - 0.1 miles

Getting around

  • Auckland Britomart Station
    4 min walk
  • Gaunt Street Tram Stop
    14 min walk
  • Auckland Intl. Airport (AKL)
    29 min drive

Restaurants

  • Burgerfuel
    1 min walk
  • Mr Murdoch’s
    2 min walk
  • Taco Bell
    1 min walk
  • Angus Steak House
    2 min walk
  • KFC
    1 min walk

Frequently asked questions

Is Quest on Queen pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Quest on Queen?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Quest on Queen?

Check-out is at 11 AM.

Where is Quest on Queen located?

Located in Auckland Central Business District, this aparthotel is steps from Queen Street Shopping District and Commercial Bay. Auckland Ferry Terminal and St. Patrick's Cathedral are also within 10 minutes. Auckland Britomart Station is only a 4-minute walk and Gaunt Street Tram Stop is 14 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quest on Queen Reviews

Reviews

Very Good

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 346 out of 780 reviews
Rating 8 - Good. 303 out of 780 reviews
Rating 6 - Okay. 83 out of 780 reviews
Rating 4 - Poor. 29 out of 780 reviews
Rating 2 - Terrible. 19 out of 780 reviews

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good walkable area. Clean and comfortable room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities, communication
For the location and price, this was an excellent choice.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities, communication
Good small central location
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Teresa

Liked: Amenities, communication
Disliked: Cleanliness
We were disappointed in the condition of this room. There were several stains on the sofa and the kitchen was not stocked with suitable pots etc. On a positive note, the staff were very accommodating and pleasant and the location superb!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Room very clean and staff helpful and smiling.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Spotless room, excellent location. Staff was super friendly.
Stayed 16 nights in Sep 2025
Verified

10/10 Excellent

Catriona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

August

Liked: Cleanliness, amenities, communication
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Norie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for proximity to food places in the city
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, room comfort, communication
Very Good situation. Staff Very Nice Good value for money
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent! The room was clean, spacious and equipped with all amenities that we needed. Although a little tired, it feels more like your own private apartment than a hotel room which was comforting. Even with the somewhat self-sufficient approach, the available service was fantastic. The staff were friendly, attentive and patient - even after standard desk hours which was highly appreciated! As noted by other review's; there can be a bit of noise from the surrounding bars and nightclubs on Friday/Saturday night… But completely understandable and expected due to location. Overall we highly enjoyed our stay and wouldn’t hesitate to return - thanks again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, communication
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, property conditions & facilities, communication
Didn’t dine in but everything else was excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Great location

Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, communication
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pravin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room Facilities staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kent

Liked: Cleanliness, room comfort
We had late check in, after staff is off property. But with a phone connection and code for a lock box, entry was smooth. Lots a shops and eating stops in the area. Some noise from outside area.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, room comfort, communication

One week business trip

Good size apartment in the middle of the city. Parking in a separate location but still easy. Great staff who really know their job and are very helpful. The bedroom curtains don’t block out any light at all so difficult to sleep. Please fix this! It is getting a bit old and tired but still all ok. Will stay here again.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Conrad

Liked: Cleanliness, property conditions & facilities, communication
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Stayed 1 night in Jan 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, room comfort, communication
Nice clean apartment easy access to everything friendly staff.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Rosemary

Liked: Cleanliness, communication
The room was as advertised. The bed was super comfortable, the staff were kind and helpful letting me check in early and minding my bags after check out. The bathroom is small and I had to basically stand over the toilet to brush my teeth or apply makeup. Its also quite noisy on a Friday night- must be a club nearby. Also the homeless population of Auckland appears to now accumulate on the corner which meant I felt a but unsure and wary of my surroundings. Next time Ill stay away from Queen street accommodation even if it costs more.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

AJ

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff good location
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, property conditions & facilities, communication
Great stay right in the heart of Auckland for more than a reasonable price. Lots of places to eat & drink nearby, would stay again
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and close to the harbor
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Yvette

Liked: Communication
Disliked: Amenities
More photos of various rooms need to be supplied as our room and view we had not look like the only one that was available. Bathroom wasn't fully clean and needs a general freshen up. Very very noisy from a close bar into early hours, which is out of their control but just take note incase that's an issue for you. Front office staff were lovely and very handy to shops which is ultimately why we chose to stay there.
Stayed 1 night in Sep 2025