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Aparthotel

Quest on Queen

3.5 star property
Aparthotel with a fitness center, steps from Queen Street Shopping District

Photo gallery for Quest on Queen

Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout drapes
Point of interest
Point of interest
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop
Point of interest
Quest on Queen is perfectly positioned near the vibrant Commercial Bay and DFS Galleria Auckland. Unwind with in-room WiFi, get active at the gym, or utilize laundry facilities - this aparthotel has everything you need for a seamless stay; guests rave about the helpful staff and ideal location.

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • Dryer
  • Air conditioning
  • Washer

Add dates for prices

About this property

Quest on Queen

Aparthotel with a fitness center, steps from Queen Street Shopping District
This smoke-free aparthotel features a fitness center, laundry facilities, and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Crib: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 10.0 per night

Events

No events allowed

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, this aparthotel is in the entertainment district and near a train station. Sky Tower is a notable landmark, and travelers looking to shop may want to visit Commercial Bay and Queen Street Shopping District. St. Patrick's Cathedral and Auckland Ferry Terminal are two other places to visit that come recommended.
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Map
62 Queen Street, Auckland Central Business District, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 miles
  • Princes Wharf - 5 min walk - 0.3 miles
  • Auckland Ferry Terminal - 5 min walk - 0.3 miles
  • Sky Tower - 6 min walk - 0.4 miles
  • SkyCity Casino - 6 min walk - 0.4 miles

Getting around

  • Auckland Britomart Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Burgerfuel - ‬2 min walk
  • ‪Mr Murdoch’s - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Angus Steak House - ‬2 min walk

Frequently asked questions

Is Quest on Queen pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Quest on Queen?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Quest on Queen?

Check-out is at 11 AM.

Where is Quest on Queen located?

Located in Auckland Central Business District, this aparthotel is steps from Queen Street Shopping District and Commercial Bay. Auckland Ferry Terminal and St. Patrick's Cathedral are also within 5 minutes. Auckland Britomart Station is only a 4-minute walk and Gaunt Street Tram Stop is 14 minutes.

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Quest on Queen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 736 reviews
Rating 8 - Good. 286 out of 736 reviews
Rating 6 - Okay. 79 out of 736 reviews
Rating 4 - Poor. 26 out of 736 reviews
Rating 2 - Terrible. 18 out of 736 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff Great views
Stayed 4 nights in Sep 2025

8/10 Good

Norie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for proximity to food places in the city
Stayed 2 nights in Sep 2025

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a really nice time there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lesio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thank you for giving me high room with water view like I requested, really appreciate it and will be back again soon
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, communication
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities, communication
some scissors inside the kitchen drawers, bed comfy :)
Stayed 1 night in Aug 2025

8/10 Good

Sue

Liked: Cleanliness, room comfort, communication
Nice clean apartment easy access to everything friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Conrad

Liked: Cleanliness, property conditions & facilities, communication
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Excellent

Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

patrick

Liked: Cleanliness, room comfort, communication

Classy hotel, Auckland waterfront area

The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Will stay here again
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, communication
Excellent place to stay
Stayed 1 night in Nov 2023

8/10 Good

Makoto

Liked: Cleanliness, room comfort, communication

Good stay in a convenient location

It was good standard and comfortable. It’s located in a busy street so sound might be unavailable at late night.
Stayed 3 nights in Dec 2024

10/10 Excellent

AJ

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff good location
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, room comfort, communication

Convenient

Very convenient to downtown CBD. Nothing amazing but clean and comfortable. The EOS cafe - exit the hotel, turn right, and look for the sign to the arcade - did a great long black! Turn left and cross the road for the New World Supermarket with snacks and alcohol.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and close to the harbor
Stayed 5 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a nice quiet hotel. Good staff.
Stayed 1 night in Sep 2024

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice room shower vg for my dissability . close to lift nice lady ar recepton came to check i could reach the utensils etc
Stayed 2 nights in Mar 2025

4/10 Poor

Gerjohn

Disliked: Room comfort

Not a great stay

This was not what I expected from Quest. Have been in Quest Sydney and Quest Melbourne (2 sides) and it’s great here. I’ve booked a 1 bedroom apartment like always and they put me in a disabled room. The bathroom was terrible. No space for toiletries and everything based on riding a wheelchair. Also barely no water in the shower. The location is great but there is a lot of noise every night till very very late. Bed is very comfy tho. Will not book Quest in NZ again.
Stayed 2 nights in May 2025

8/10 Good

Van

Liked: Cleanliness, room comfort, communication

Short, but sweet!

Our stay was very short. We got in from a late flight arrival and woke up the night manager to let us in the hotel at 1:00 AM (sorry!). Left the following morning at check-out and they were gracious enough hold our baggage until the evening when we departed Auckland. We didn't get to use any amenities; we were only there to sleep. I will say their location is prime--right smack in the premiere shopping area of the CBD. We were only a few minutes walk from the ferry port. Highly recommend!
Stayed 1 night in Mar 2025

8/10 Good

Tracie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Clean rooms and friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Amenities, communication
Excellent location, friendly staff and the apartment-hotel feature.
Stayed 9 nights in Feb 2023

6/10 Okay

Yunariwati

Disliked: Cleanliness, communication

Good location and value but needs maintenance

There is a general lack of maintenance and care. There are a lot of cracked tiles and the floor was somewhat dirty. Also, we arrived on public holiday before 4 pm and the reception was not open. This is despite closing time is indicated as being at 4pm. The bed was comfortable and noise from Queen street is not an issue. It is close to everything you need. Overall, it was reasonable valuable for its location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Will stay again. Noisy on a Saturday night but no big deal
Stayed 1 night in Aug 2024

8/10 Good

Jan

Liked: Cleanliness, room comfort, communication
No cleanimg of our room, windows to the balcony was dirty! The was good
Stayed 2 nights in Feb 2025

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