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Quest Carlaw Park

4.0 star property
Hotel with 2 restaurants, steps from University of Auckland

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Photo gallery for Quest Carlaw Park

Standard Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Tennis court
Business center
Full-size fridge, microwave, stovetop, dishwasher
Standard Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 100 sq m
  • Sleeps 4
  • 2 King Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Standard Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Studio

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Front of property

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About the neighborhood

Map
15 Nicholls Lane, Carlaw Park, Auckland, 1010

What's nearby

  • University of Auckland - 2 min walk - 0.1 miles
  • Spark Arena - 8 min walk - 0.5 miles
  • Sky Tower - 18 min walk - 1.0 mile
  • SkyCity Casino - 18 min walk - 1.0 mile
  • Princes Wharf - 18 min walk - 1.0 mile

Getting around

  • The Strand Station - 14 min walk
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Provedor - ‬5 min walk
  • ‪Old Government House - ‬7 min walk
  • ‪Burgerfuel - ‬10 min walk
  • ‪Hollywood Espresso Metro - ‬10 min walk
  • ‪La Porchetta Parnell - ‬11 min walk

About this property

Quest Carlaw Park

Upscale hotel near University of Auckland
Located close to ASB Tennis Centre and Spark Arena, Quest Carlaw Park provides 3 coffee shops/cafes, dry cleaning/laundry services, and car rentals on site. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • 4 outdoor tennis courts, self parking (surcharge), and express check-out
  • Babysitting (surcharge), smoke-free premises, and luggage storage
  • An elevator, a front-desk safe, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quest Carlaw Park boast thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

Languages

Chinese (Mandarin), English, Indonesian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 25 per day; includes in/out privileges)

Food and drink

  • 2 restaurants
  • 3 coffee shops/cafes

Restaurants on site

  • Carlaw Park Cafe
  • Covo (Italian)
  • Sushi Tomi (Japanese)

Things to do

  • 4 outdoor tennis courts
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Friday (7 AM - 7 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Weekend reception hours are 8 AM-4 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: NZD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Carlaw Park
Carlaw Park Quest
Quest Carlaw
Quest Carlaw Park
Quest Carlaw Park Apartment
Quest Carlaw Park Apartment Auckland
Quest Carlaw Park Auckland
Quest Carlaw Park Auckland, New Zealand
Quest Carlaw Park Hotel
Quest Carlaw Park Auckland
Quest Carlaw Park Hotel Auckland

Frequently asked questions

Is Quest Carlaw Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Carlaw Park?

Self parking is available for NZD 25.00 per day.

What time is check-in at Quest Carlaw Park?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Quest Carlaw Park?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Quest Carlaw Park located?

Located in Parnell, this hotel is steps from University of Auckland and ASB Tennis Centre. Spark Arena and Sky Tower are also within 1 mi (2 km). The Strand Station is 14 minutes by foot and Auckland Britomart Station is 17 minutes.

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Quest Carlaw Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 815 reviews
Rating 8 - Good. 280 out of 815 reviews
Rating 6 - Okay. 35 out of 815 reviews
Rating 4 - Poor. 12 out of 815 reviews
Rating 2 - Terrible. 6 out of 815 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Location excellent, room facilities ideal.
Stayed 2 nights in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were outstanding, welcoming and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was lovely very welcoming and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at the Quest. Clean, comfortable, perfect location - close to ASB Classic Tennis venue and restaurants.
Stayed 3 nights in Jan 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a serviced apartment property. It is in a university area. It is very convenient if you do not require the type of service you expect from a hotel. The rooms are comfortable and the area has walkable shopping and dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming staff.

We are repeat guests. Always welcoming and pleasant receptionist. Comfortable stay.
Stayed 1 night in Jan 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and overall a good place to stay in central Auckland.
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great price, very spacious. Perfect spot and easy walk to spark arena.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff , made our stay worthwhile.
Stayed 1 night in Jan 2024

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. A bit noisy at night.
Stayed 1 night in Jan 2025

8/10 Good

Judy

Liked: Amenities, property conditions & facilities
It is perfect for going to the tennis.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Your receptionist is excellent. A smile that never leaves her lips
Stayed 1 night in Feb 2025

10/10 Excellent

Dayequan

Liked: Cleanliness, staff & service
Great place
Stayed 4 nights in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, made for long term stay. Area well located next to large park. Area a little slow on weekends as many cafes close on weeekend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, convenience store nearby.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for extended stay

Nice apartment style room with kitchenette and laundry. Has everything you need for an extended stay. Access to the fitness centre around the corner with sauna,spas,gym,pools - nice place if you have time. 15min walk to central Auckland. Not much around the hotel itself other than a cafe and convenience store
Stayed 2 nights in Jan 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so comfortable, will stay again
Stayed 2 nights in Oct 2023

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, excellent staff
Stayed 1 night in Apr 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Quest Carlaw Park! Great room amenities and friendly staff. Would definitely stay here again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a pleasure to stay at this hotel so close to Auckland University Carlaw our son , we have our own space to relax in yet we are only 3min walk to his front door , it has been our port of call over the last few visits
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to the ASB Classic, so the accommodation was very handy for that being less than five minutes walk away.
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Popular Place

Outstanding facility and staff -- very helpful during late departure.
Stayed 1 night in Feb 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly helpful and knowledgeable.
Stayed 1 night in Jul 2023