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Quest Albany

4.5 star property
Luxury aparthotel in Auckland

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Photo gallery for Quest Albany

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Front of property - evening/night
Full-size fridge, microwave, stovetop, dishwasher
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Hair dryer
  • 28.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 43-inch flat-screen TV with digital channels, LED TV

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
32 Kell Drive, Auckland, 0632

What's nearby

  • Massey University - 8 min walk - 0.5 miles
  • Westfield Albany Shopping Centre - 11 min walk - 0.6 miles
  • North Harbour Stadium - 11 min walk - 0.6 miles
  • AUT Millennium - 6 min drive - 3.4 miles
  • North Shore Hospital - 9 min drive - 6.7 miles

Getting around

  • Auckland Remuera Station - 18 min drive
  • Auckland Intl. Airport (AKL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Domino's - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Katsubi - ‬3 min drive
  • ‪Kfc - ‬2 min drive

About this property

Quest Albany

Luxury aparthotel in Auckland
Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-in, multilingual staff assistance, and a reception hall are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is available once per stay.
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland aparthotel provides complimentary wireless Internet access. 43-inch LED televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (NZD 10 per night; includes in/out privileges)

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 38 units
  • Built in 2011
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 95 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland

Frequently asked questions

Is Quest Albany pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Albany?

Self parking is available for NZD 10.00 per night.

What time is check-in at Quest Albany?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Quest Albany?

Check-out is at 10 AM.

Does Quest Albany provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 95 per vehicle applies.

Where is Quest Albany located?

This family-friendly Auckland aparthotel is located in the business district, within a 15-minute walk of Massey University, Westfield Albany Shopping Centre, and North Harbour Stadium. National Hockey Center and AUT Millennium are also within 3 mi (5 km).

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Quest Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 421 reviews
Rating 8 - Good. 127 out of 421 reviews
Rating 6 - Okay. 20 out of 421 reviews
Rating 4 - Poor. 3 out of 421 reviews
Rating 2 - Terrible. 1 out of 421 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Lovely place to stay. Nothing much more to add
Stayed 2 nights in Feb 2025

10/10

The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany
Stayed 1 night in May 2025

10/10

Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.
Stayed 3 nights in Feb 2025

10/10

A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Stayed 3 nights in Jan 2025

10/10

very good stay
Stayed 1 night in Jun 2024

10/10

Great stay
Stayed 1 night in Sep 2023

10/10

Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too
Stayed 4 nights in Sep 2024

10/10

Great place to stay, would recomend this to anyone
Stayed 1 night in Apr 2023

10/10

Would stay there again
Stayed 1 night in May 2023

10/10

Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stayed 1 night in Oct 2024

10/10

We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Stayed 4 nights in Jul 2024

8/10

The alarm was set for the middle of the night and woke me up. I thought I'd turned it off only for it to go again so I unplugged it.
Stayed 1 night in Apr 2025

10/10

Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Stayed 2 nights in Oct 2024

10/10

Great location to shopping centre, you can either walk or drive. Check-in was easy, went smoothly. My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Stayed 2 nights in Aug 2024

10/10

Comfortable and quiet
Stayed 1 night in May 2024

10/10

Receptionist was fabulous
Stayed 2 nights in Jul 2024

10/10

Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Stayed 3 nights in Aug 2023

10/10

We found the receptionist very helpful
Stayed 1 night in Jul 2023

10/10

Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it
Stayed 2 nights in Mar 2024

10/10

Staff are friendly and helpfull, Property is close to Massey Uni which works well for me
Stayed 1 night in Oct 2022

10/10

Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.
Stayed 3 nights in Mar 2023

10/10

I loved the friendliness and helpfulness of reception staff

10/10

Wonderful stay, rooms small but everything you need is there in tip top shape. Staff friendly and helpful even when you arrive in the middle of the night. Handy location.
Stayed 5 nights in Sep 2022

10/10

Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Stayed 2 nights in Oct 2023

8/10

Clean and comfortable.
Stayed 2 nights in Feb 2023