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Pullman Auckland Hotel & Apartments

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Pullman Auckland Hotel & Apartments

Exterior
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Deluxe Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Apartment, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • City view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Harbor view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Executive)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

Premium bedding, minibar, in-room safe, desk

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Penthouse

Premium bedding, minibar, in-room safe, desk

Two Bedroom Penthouse

  • Sleeps 4
  • 2 King Beds

View all photos for King Studio

Premium bedding, minibar, in-room safe, desk

King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, desk

Junior King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Suite

Living area | 49-inch LED TV with satellite channels, TV

Executive King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Suite

49-inch LED TV with satellite channels, TV

Deluxe Queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Two Queen Room

Premium bedding, minibar, in-room safe, desk

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Executive King Room

Premium bedding, minibar, in-room safe, desk

Superior Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Apartment

Living area | 49-inch LED TV with satellite channels, TV

One Bedroom Deluxe Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Three Bedroom Apartment

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Residence

Premium bedding, minibar, in-room safe, desk

Superior Residence

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010

What's nearby

  • University of Auckland - 2 min walk - 0.1 miles
  • Spark Arena - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 8 min walk - 0.5 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury eco-certified hotel near University of Auckland
Located close to Queen Street Shopping District and Commercial Bay, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a Swedish massage, a body wrap, and aromatherapy at Luxe Spa at Pullman, the onsite spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. Free in-room WiFi is available to all guests, along with a health club and a conference center.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 321 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 49-inch HDTVs with satellite channels
  • Eco-friendly cleaning products, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

Does Pullman Auckland Hotel & Apartments have a pool?

Yes, this property has an indoor pool.

Is Pullman Auckland Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Auckland Hotel & Apartments?

Valet parking is available for NZD 60 per night.

What time is check-in at Pullman Auckland Hotel & Apartments?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–3:00 PM for a fee.

What time is check-out at Pullman Auckland Hotel & Apartments?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Auckland Hotel & Apartments located?

Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland, Queen Street Shopping District, and Commercial Bay. Spark Arena and Auckland Ferry Terminal are also within 15 minutes. Auckland Britomart Station is 7 minutes by foot and The Strand Station is 14 minutes.

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Pullman Auckland Hotel & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chacko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, service and delicious breakfast
Stayed 3 nights in May 2025

8/10 Good

Basileia

Liked: Cleanliness
Bathrooms could be a lot bigger but overall had a great time there
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal customer service and fantastic amenities/comfort of rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Reece

Great stay
Stayed 2 nights in Mar 2025

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Nice room with great soundproofing so a peaceful sleep. Well appointed room and a comfortable stay. Good little bar on site for an evening drink. Only thing was the bathroom was a little dated, but otherwise a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and good TV which included sky sports. Heater and shower pressure could have been better.
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Children enjoyed the pool, hot tub and sauna.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Pool and facilities on another level and very high quality. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, did not like the vanilla misting out everywhere. Small but lovely rooms, great pool and spa.
Stayed 1 night in Apr 2025

8/10 Good

Ogheneyoma Emmanuella

Liked: Amenities
Good food
Stayed 5 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in May 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to spark arena
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was big and quiet, and beds were very comfortable The kids had a great time at the pool. Location was very convenient as we were going to a concert at Spark Arena - hotel was only 8min walk distance. Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation with wonderful staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, unbeatable location
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Was surprised to get a $50 charge for parking. We weren't informed about this on check in so they refunded us. Make sure you ask before booking/checking in.
Stayed 1 night in May 2025

10/10 Excellent

Thi Tra Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to everything you want to go, love the spa and sauna
Stayed 3 nights in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent restaurant
Stayed 2 nights in Jan 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here at the Pullman. Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

ranjini

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Dragan

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 6 nights in Dec 2024

2/10 Terrible

Olivia

Liked: Staff & service, amenities, property conditions & facilities
Paid for a superior king room, got a view of a roof and wall. Bathroom was small and outdated, the bath would only fit a child.
Stayed 1 night in May 2025

10/10 Excellent

BILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with an excellent friendly staff that helped us with several issues.
Stayed 1 night in Feb 2025