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Pullman Auckland Hotel & Apartments

5.0 star property

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Exterior - Pullman Auckland Hotel & Apartments (Auckland)
Premium bedding, minibar, in-room safe, desk - Pullman Auckland Hotel & Apartments (Auckland)
Premium bedding, minibar, in-room safe, desk - Pullman Auckland Hotel & Apartments (Auckland)
Reception - Pullman Auckland Hotel & Apartments (Auckland)
Fitness facility - Pullman Auckland Hotel & Apartments (Auckland)
Located close to University of Auckland and Queen Street Shopping District, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a body wrap, a hot stone massage, and aromatherapy at Luxe Spa at Pullman, the onsite spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. In addition to a health club and a conference center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Residence)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Harbor view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Queen Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Executive)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Pullman Auckland Hotel & Apartments is in the entertainment district and near the bay. Travelers who have shopping on the agenda can visit Queen Street Shopping District and Commercial Bay, while those looking for another kind of activity may want to check out Auckland Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Discover the area's water adventures with water skiing, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Auckland travel guide
Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010

What's nearby

  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    1 min walk - 0.1 miles
  • Sky Tower
    Sky Tower
    11 min walk - 0.6 miles
  • SkyCity Casino
    SkyCity Casino
    11 min walk - 0.6 miles
  • Queen Street Shopping District
    6 min walk - 0.4 miles
  • Spark Arena
    6 min walk - 0.4 miles

Getting around

  • Auckland Britomart Station
    9 min walk
  • The Strand Station
    11 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • Old Government House
    2 min walk
  • Tapestry Dining
    2 min walk
  • Mamak Malaysian Restaurant
    5 min walk
  • Executive Lounge Pullman
    2 min walk
  • Pocha
    5 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury hotel near University of Auckland
Located close to Queen Street Shopping District and Spark Arena, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a body wrap, a hot stone massage, and aromatherapy at Luxe Spa at Pullman, the onsite spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. Free in-room WiFi is available to all guests, along with a health club and a conference center.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A banquet hall, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 321 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 49-inch HDTVs with satellite channels
  • Eco-friendly cleaning products, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

Does Pullman Auckland Hotel & Apartments have a pool?

Yes, this property has an indoor pool.

Is Pullman Auckland Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for NZD 60 per night.

What time is check-in at Pullman Auckland Hotel & Apartments?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–3:00 PM for a fee.

What time is check-out at Pullman Auckland Hotel & Apartments?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Auckland Hotel & Apartments located?

Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland, Queen Street Shopping District, and Spark Arena. Commercial Bay and Sky Tower are also within 15 minutes. The Strand Station is 11 minutes by foot and Gaunt Street Tram Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Auckland Hotel & Apartments Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us and took great care of us the entire time. Food was exception. Great rooms!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, friendly staff, clean room. Great spa treatments on offer. Highly recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Perfect for our family
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good room :)
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Adam Thomas

Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and excellent place to stay !
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities
I love the Pullman, the team go above and beyond for their guests. Comfortable rooms and a great breakfast buffet
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Yukyung

Liked: Staff & service, amenities
Friendly staff and great swimming facilities — very family-friendly. However, the room needs updating. It was quite noisy due to the connecting door to the next room, and we could hear loud talking until midnight. The mattresses were also too soft, and one had a dip in the middle.
Stayed 1 night in Apr 2026
Verified

8/10 Good

liongi

Liked: Cleanliness, amenities, property conditions & facilities
Great service from all staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Abdulrahim

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was spacious, cleaned and breakfast was great
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Laurel-Lee

Liked: Cleanliness, staff & service, amenities
Stylish & modern room, comfortable beds, nice outlook towards a park. Great indoor heated pool, spa, sauna. Had a delicious dinner at the hotel restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and nice and quiet rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kayleen

Liked: Cleanliness, staff & service, amenities
Great location and facilities. Staff very friendly. Awesome breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Pleasant staff
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Haydar Gokce

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel needs clearly a renovation, photographs were taken most likely so many years ago. It’s a very tired hotel but apart from that, staff and services was not too bad.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to town. Staff were great, clean rooms, good food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chacko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, service and delicious breakfast
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Breakfast was incredible. Most staff were friendly and warm. Room absolutely spotless.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Rooms were spacious and tidy Quiet and good for young family’s
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, very thoughtful staff prepared a cake for my husband for his birthday. Clean and quiet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

VICKY

Liked: Amenities
Enjoyed breakfast Al fresco at the front garden. Short walk down to where restaurants are. Staff friendly.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation with wonderful staff!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from every member of staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again! Amazing

Loved our stay, very comfortable and clean, the pool & buffet were the highlights but everything is really nice, modern and the staff were outstanding
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal customer service and fantastic amenities/comfort of rooms
Stayed 3 nights in Apr 2025