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Parnell Pines

Property class: 3.5

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Photo gallery for Parnell Pines

A modern hotel with a glass facade, outdoor seating, and a sign indicating availability. - Parnell Pines (Auckland)
A hotel room with a bed, two bedside lamps, a wall-mounted artwork, and a door. - Parnell Pines (Auckland)
A sign for Parnell Pines hotel with a no vacancy notice. - Parnell Pines (Auckland)
A modern office space with a desk, chair, computer, and shelves. - Parnell Pines (Auckland)
A reception area with a glass display case, a wall-mounted information board, and a table with brochures. - Parnell Pines (Auckland)
Close to Spark Arena and University of Auckland, Parnell Pines provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping

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Room options

View all photos for Standard Studio

A hotel room with a bed, a desk, a chair, a mirror, and a coffee machine.

Standard Studio

  • Sleeps 2

View all photos for Standard Studio

A hotel room with a bed, a desk, a chair, a mirror, and a wall with abstract art.

Standard Studio

7.8 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Queen Studio

A neatly made bed with white linens, two bedside lamps, and a small wooden nightstand with a lamp.

Executive Queen Studio

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

A hotel room with a bed, a desk, a chair, a television, and a door.

Large Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Parnell, a neighborhood in Auckland, is home to Parnell Pines. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
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Map
320 Parnell Road, Auckland, 1052

What's nearby

  • A greenhouse with a glass roof, brick walls, and a statue in front.
    Auckland Domain
    5 min walk - 0.3 miles
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    15 min walk - 0.8 miles
  • A large building with classical architecture, a prominent entrance, and a large emblem on the ground.
    Auckland War Memorial Museum
    15 min walk - 0.8 miles
  • Parnell Rose Gardens
    13 min walk - 0.7 miles
  • Spark Arena
    20 min walk - 1.1 miles

Getting around

  • The Strand Station
    16 min walk
  • Auckland Newmarket Station
    19 min walk
  • Auckland Intl. Airport (AKL)
    28 min drive

Restaurants

  • Young Dandy
    8 min walk
  • Winona Forever
    9 min walk
  • Bandung
    8 min walk
  • Gladstones
    10 min walk
  • Rhu
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (NZD 20 per day)
  • Limited onsite self parking

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 floors

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open daily from 10:00 AM - 5:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of NZD 50 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 45.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: NZD 20 per day
  • Pet fee: NZD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Parnell Pines pet-friendly?

Yes, dogs are allowed at this property. There's a fee of NZD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at Parnell Pines?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Parnell Pines?

Check-out is at 10:00 AM.

Where is Parnell Pines located?

Located in Parnell, this motel is within a 15-minute walk of Auckland Domain and University of Auckland. Sky Tower and Eden Park are also within 3 mi (5 km). The Strand Station is 16 minutes by foot and Auckland Newmarket Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parnell Pines Reviews

7.0

Good

7.6

Cleanliness

9.0

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 59 out of 352 reviews
Rating 8 - Good. 133 out of 352 reviews
Rating 6 - Okay. 101 out of 352 reviews
Rating 4 - Poor. 38 out of 352 reviews
Rating 2 - Terrible. 21 out of 352 reviews

Reviews

Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool spot for dining out with loads of choice nearby, there's food in the bar at the front as well! Room was well equipped and comfy, we got lucky with room in the car park at the back but there is plenty of on-street as well
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and good location
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Nicola

Liked: Cleanliness, amenities
Spotlessly clean, but quite noisey most of the night. Lovely area, restaurants and bars opposite the hotel.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Olly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy , very did ious snd well presented but the surrounding occupants on the lower floors were very loud and partied through the night on a Thursday keeping everyone up , close to town and easy to get to shops and events
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Pip

Liked: Cleanliness, staff & service
Clean and convenient.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good price for Parnell. Liked that they allow dogs ($50/night) and have parking ($10/night, first come first served). Was clean and the check in lady was nice. Absolutely fantastic restaurants within a couple minutes walk. I'd stay there again.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Gregory

Liked: Staff & service
It was very convenient to shops and restaurants. The manager was very helpful and sbliging. It has car parking.
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Pip

Disliked: Property conditions & facilities
Good location. Quiet. Not many amenities but otherwise basic, clean and tidy.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Beautiful location. Close to The city centre. Safe, private car parking, well appointed room. Basic restaurant off the Reception area. Despite having room cancellation insurance, property owner not willing to honour.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Veda

Liked: Cleanliness, property conditions & facilities
We enjoyed the room, we felt safe, it was very quiet. Unfortunately staying more than 1 day didn’t mean the tea bags were refilled each day- but really it was very good!
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Shiela

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff service is good. Friendly staff. Can hear corridor noise, a bit noisy when we were there. Older building but it's clean and tidy.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities
Staff assistance was excellent. Tiny window No AC though there was a fan. Couldnt get tv chanels. One pillow was old and extremely discoloured. Walls and decor were tired, marked and overall in need of refurbishment. Shower was cleanish although wall shelf was broken and cracked and the pressure non existant. If you needed a place to crash and didnt mind the hostel/student accomodation like environment then it would be sufficient.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Pip

Disliked: Amenities
Hair dryer would be good. It was noisy this stay (after 11.30pm) however, in the past it hasn't been like this.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

janet

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked the fact it was clean bedding, but we were cold. Bed not very comfortable, thin uncomfortable pillow. TV did not work, milk stale it spoilt our coffee and could not drink it. Would not go back.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Lynda

Close to where all the action is in Parnell for a very good price. It’s not the Ritz but I couldn’t afford that. Was fairly quiet, hot in the room, fan provided. Couldn’t adjust temperature in shower. Wanted a cold one but couldn’t seem to change it. Easy to access. Never actually saw any staff
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a one night stay close to the train station and this location checked those boxes and was a good value. It was an unusual commercial building style layout that had me wondering about the conversion to hostel. Clever. When I first stepped into the lobby it felt like a doctor's Office rather than a hostel. But the staff met me and put me at ease, ensured I had wifi. The room had everything I required for my short stay, including extra blankets and heaters for the cold night. It and was very clean.It fits the category of a quiet private hostel room for the right price in a fantastic neighborhood.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not well maintained, no staff presence at reception. The smoke alarm had been disarmed and put in the wardrobe. The TV did not work. There was no cutlery to stir your cup of tea/coffee or a place. All in all very very disappointing and definitely unsafe.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Raymond

Liked: Cleanliness, amenities
The room was very clean But when I rang about the remote not working didn't get a reply. Discovered later there was no battery in the remote. No wonder it didn't work. Their guests were very inconsiderate making lots of noise around 10 and then at 12.45am . 10 hot points in the room but no USB . I forgot to take my adapter ! Check in Staff were very pleasant.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Jason

Disliked: Staff & service, amenities, property conditions & facilities
Having stayed at various similar hotels in same price bracket, its pretty basic. The Hostel at NewMarket (No9) is the same price, more modern, larger rooms, larger ensuite, has Aircon, TV works, harder beds and generally cleaner. I had a long wait as theirs no permanent manned reception, as I bounce thru phone numbers on the front window. No Aircon. Parking is $10. WiFi is free but no signage anywhere (but I worked it out). TV is hilarious - fixed maximum volume with no ability to adjust. Generally clean (ensuite is immaculate), but bedroom wall had a lot of food splatter on it. Bed is medium soft. There's plenty of potential, wish the venue well for the future.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Baz

Disliked: Cleanliness
The rear door was open at all times which was convenient to access our car but the manager's apartment is right beside it so still felt safe. Staff were friendly and helpful, at the restaurant too was a lovely staff member but the food could have been a little more exciting. Bedroom was very hot as we were north facing with no air conditioning but still slept well that night. The bathroom was really dirty though, again everything was so bright with the sun beaming in and no way to block it out. There is another floor of rooms below the main floor that I suspect are tenanted by long-stayers, the smell of cannabis wafted through the stairwell anytime you walked past. In the carpark there was dried toilet tissue and fecal matter that hadn't been properly washed away, it all clearly came from a flooded sewerage overflow which was a bit gross but I imagine this happens any time it rains heavily due to where the carpark is situated down a steep driveway at the back of the property. You get what you pay for, Parnell is a lovely part of Auckland and you are situated right in the heart of it.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Cousins

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the Parnell area is lovely with plenty of shopping, restaurants, and close to central city, this is basically a one star property. However the staff were very good! We arrived to find reception unmanned and had to ring a cell phone - problem 1 - I didn't have a phone! We were asked to pay upfront by card - problem 2 - I was overcharged by $103 and didn't notice until I got to our room. Problem 3 - the owner resides (?) overseas and receptionist did not have authority to make a refund - it took contact with Expedia to sort out and I got refunded the day before we checked out. The photos on Expedia are clearly old - there is a noisy bar attached to the front of the property - not a Gelato shop, not Lala Coffee Shop. The bar sells a smoking product via a hookah and has direct access to the toilets which are in the reception area - this is a security risk and it is not the only one - the lower floor side door is never closed - even when it is raining! The stairwell has direct access to the hallways on which the rooms are based. I recommend anyone staying here uses the room door security chain. The wifi is poor and the TV services stutter as the TV only runs on wifi streaming - no aerial. The condition of the room is "run down" with marked paint work on the walls.The bathroom is also run down - the lino had not been laid properly and looked to have been done by an amateur. The sink was cracked and the large mirror was badly marked with water damage (to the rear).
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Raquel

Liked: Cleanliness, staff & service
Excellent location
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Wayne

Disliked: Staff & service, amenities, property conditions & facilities
If you are just looking for a basic room for a night this place is it. Arrived at 4pm, no one in reception - greeted by someone in pajamas - parking was down the back of a steep driveway on the property, at an addidtion $20 - if a car spot is available. Nothing flash about the room, water pressure not great - for one night - go ahead, for more than that - book elsewhere
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Rita

Disliked: Cleanliness, amenities, property conditions & facilities
The room was really small and dirty, I found what looked like baked beans (not in the tin) or peanuts in the drawer of the desk. The bathroom had make up hand prints on the walls and the water pressure is so weak that you'd be better off washing your hair in the sink. But then again it's only a half size sink so not sure how you would do that. There was no remote for the TV and the walls are so thin you could hear everyone else staying there walking around, talking and doing whatever else they do in their rooms. The parking is really tight and there's only very limited parking spots. The tea and coffee facilities are pretty sparse. There was only two lemon flavoured tea bags and four sachets of sugar. No coffee, no hot chocolate and instead of a tea spoon per cup there was one dessert spoon. The place felt like what I'd imagine a half way house would feel like. The only good thing, other than leaving, was the staff member who greeted us, but he had only been working there three days. This place was definitely not worth what I paid for it and I will not be staying there ever again, I'd rather sleep in my car and shower in a water fountain in a park.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay at Parnell Pines. Great location, and the owner was so lovely and accomodating. Highly recommend
Stayed 3 nights in Oct 2025