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M Social Auckland

4.5 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for M Social Auckland

Terrace/patio
Lounge
Exterior
Lobby
Suite (Harbour View Inclusions Galore) | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Harbor view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Harbor view
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Harbor view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Harbour View Inclusions Galore)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • Harbor view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Harbor view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

Room amenity

Room (Social View 2 Singles)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • Harbor view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout drapes

Room (Social 2 Singles)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout drapes

Social King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout drapes

Social View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin XL

  • Sleeps 3
  • 2 Double Beds

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin XL Room

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
196-200 Quay Street, Auckland, 1010

What's nearby

  • Princes Wharf - 1 min walk - 0.0 miles
  • Auckland Ferry Terminal - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • Sky Tower - 8 min walk - 0.5 miles
  • Spark Arena - 16 min walk - 0.9 miles

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk
  • ‪Honest Chocolat - ‬3 min walk

About this property

M Social Auckland

Eco-certified hotel near Princes Wharf
Located close to Auckland Ferry Terminal and New Zealand Maritime Museum, M Social Auckland provides a garden, dry cleaning/laundry services, and a bar. The on-site local cuisine restaurant, Beast & Butterflies, offers breakfast, dinner, and light fare. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An elevator, tour/ticket assistance, and concierge services
  • A porter/bellhop, a vegetable garden, and a 24-hour front desk
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 190 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 49-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Is M Social Auckland pet-friendly?

No, only service animals are welcome at the property.

How much is parking at M Social Auckland?

Valet parking is available for NZD 45.00 per night.

What time is check-in at M Social Auckland?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at M Social Auckland?

Check-out is at 11 AM.

Where is M Social Auckland located?

Located in Auckland Central Business District, this eco-certified hotel is steps from Princes Wharf, New Zealand Maritime Museum, and Auckland Ferry Terminal. Queen Street Shopping District and Sky Tower are also within 10 minutes. Halsey Street Tram Stop is 8 minutes by foot and Auckland Britomart Station is 5 minutes.

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M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 995 out of 1159 reviews
Rating 8 - Good. 134 out of 1159 reviews
Rating 6 - Okay. 18 out of 1159 reviews
Rating 4 - Poor. 10 out of 1159 reviews
Rating 2 - Terrible. 2 out of 1159 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and best location
Stayed 2 nights in May 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We all enjoyed our stay in Auckland
Stayed 3 nights in May 2025

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, clean, comfortable and the staff was top notch! The restaurant was also great!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and location
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned each day when we arrived back- its a great feeling to come back to a tidy room! Great location, close to restaurants, shopping and transportation
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the property was well-maintained and the location is very convenient. I would definitely stay stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Prithpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Value Helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay and will be back again. Well appointed rooms, good sound proofing, nicely fitted bathrooms, and lovely staff.
Stayed 1 night in May 2025

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Very accommodating staff and comfortable rooms. Would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel with a terrific location right on the water
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, large rooms. Very helpful and friendly concierge. Would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Everything was great from Location, the Staff were consistently all so friendly and the Room facilities and comfortable bed. The standard of food in the restaurant was impressive - we ate dinner and breakfast. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , particularly if you are getting on / off a cruise.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as a pre-cruise hotel. Nice hotel, great staff and easy walking distance to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Hotel was very clean and you feel like you’re at home. I highly recommend with also great food options.
Stayed 1 night in Apr 2025

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Vishav partap

Liked: Cleanliness, property conditions & facilities
great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice staff
Stayed 2 nights in Feb 2025

10/10 Excellent

kuljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in a beautiful hotel!! Location was spot on - close to the ferry terminal & walking distance to the Sky Tower (15/20 min) Breakfast buffet Excellent !! Rooms were comfy & staff service cannot be faulted! Would highly recomend this hotel & have no complaints!!
Stayed 1 night in Apr 2025

10/10 Excellent

Gaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, close to downtown!
Stayed 1 night in Mar 2025