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InterContinental Auckland by IHG

5.0 star property
Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay

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Photo gallery for InterContinental Auckland by IHG

Suite, 1 Bedroom, Club Lounge Access, Harbor View | View from room
Exterior
Exterior
Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

Suite, 1 Bedroom, Club Lounge Access, City View | City view

Suite, 1 Bedroom, Club Lounge Access, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Harbor View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • Harbor view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbor View

Room amenity

Classic Room, 1 King Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • Harbor view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Room amenity

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Harbor View

Room amenity

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • Harbor view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • Harbor view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

View from room

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • Harbor view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Harbor View

Suite, 1 Bedroom, Club Lounge Access, Harbor View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, Harbor View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • Harbor view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Room amenity

Classic Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1 Queen Street, Auckland, 1010

What's nearby

  • Queens Wharf - 1 min walk - 0.0 miles
  • Princes Wharf - 2 min walk - 0.1 miles
  • Auckland Ferry Terminal - 2 min walk - 0.1 miles
  • Sky Tower - 10 min walk - 0.5 miles
  • Spark Arena - 13 min walk - 0.7 miles

Getting around

  • Auckland Britomart Station - 3 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Honest Chocolat - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental Auckland by IHG

Luxury eco-certified hotel near Auckland Ferry Terminal
Located close to Commercial Bay and Princes Wharf, InterContinental Auckland by IHG provides a shopping mall on site, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a gym and a restaurant.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • Concierge services, luggage storage, and a 24-hour front desk
  • Local meal delivery service, bicycle parking, and a porter/bellhop
Room features
All 139 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.00 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

Is InterContinental Auckland by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Auckland by IHG?

Valet parking is available for NZD 70 per night.

What time is check-in at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Auckland by IHG?

Check-out is at 11:00 AM.

Where is InterContinental Auckland by IHG located?

Located in Auckland Central Business District, this luxury hotel is steps from Commercial Bay, Auckland Ferry Terminal, and Princes Wharf. Spark Arena and Mt. Eden are also within 3 mi (5 km). Auckland Britomart Station is only a 3-minute walk and Halsey Street Tram Stop is 11 minutes.

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InterContinental Auckland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 170 reviews
Rating 8 - Good. 17 out of 170 reviews
Rating 6 - Okay. 3 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Well located for shopping and viaduct- to catch the ferry. The staff were great and attentive, very accomodating. Breakfast offerings were delicious to satisfy different dietary requirements. I absolutely will stay here again.
Stayed 1 night in Jun 2025

10/10

Best location for anyone embarking on a cruise from Auckland. Worth coming in 3-4 days ahead of time. Location is awesome! Definitely worth a second stay anytime I’m in town!
Stayed 2 nights in May 2025

10/10

Dry convenient location. Rey nice room, restaurant and service
Stayed 1 night in Apr 2025

8/10

Great location!
Stayed 3 nights in Mar 2025

10/10

Loved the proximity to the harbor and ferries
Stayed 1 night in Mar 2025

10/10

Room is clean and luxurious. Hotel is right in the centre of exciting activities.
Stayed 1 night in Dec 2024

10/10

Great place to stay
Stayed 4 nights in Nov 2024

10/10

The staff were friendly and courteous. The really made me feel welcome. The restuarant was excellent. The food and service were outstanding. James
Stayed 4 nights in Apr 2025

10/10

It's great!
Stayed 3 nights in May 2025

10/10

Really nice hotel in a great area. Fantastic staff and great club lounge.
Stayed 3 nights in Feb 2025

10/10

Amazing hotel with well trained professionals as staff. Am absolutely planning to come back.
Stayed 1 night in Apr 2025

10/10

Our stay was first class, the bed was so comfortable, bathroom well designed and very clean, and cannot fault the service.
Stayed 1 night in Mar 2025

10/10

Wonderful
Stayed 1 night in Apr 2025

10/10

Great location to board cruise ship across the street.
Stayed 1 night in Mar 2025

10/10

epic hotel
Stayed 2 nights in Feb 2025

10/10

Great hotel with awesome people.
Stayed 2 nights in Jan 2025

10/10

Awesome accommodation right near the quay with the ferry terminal. The room was modern and beautifully decorated. The staff was friendly, professional, and accommodating. This hotel was a great choice and we look forward to staying there again.
Stayed 1 night in Mar 2025

10/10

Amazing hotel! Staff, room and breakfast are top notch!
Stayed 2 nights in Jan 2025

10/10

Location was excellent and club lounge was nice. Room was spacious
Stayed 3 nights in Mar 2025

10/10

All was great
Stayed 3 nights in Mar 2025

8/10

Perfect location for dinning, walks, and to get on the cruise ship.
Stayed 1 night in Feb 2025

10/10

Fantastic location and stylish room with great furnishings. Immaculately clean and prompt service.
Stayed 4 nights in Mar 2025

10/10

Excellent location with friendly, helpful staff.
Stayed 1 night in Dec 2024

10/10

Really enjoyed our stay. Fabulous interiors and location is excellent
Stayed 1 night in Nov 2024

10/10

Beautiful hotel with exceptional staff
Stayed 1 night in Nov 2024