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InterContinental Auckland by IHG

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Photo gallery for InterContinental Auckland by IHG

A modern hotel room with a large window offering a view of a cruise ship and a cityscape. - InterContinental Auckland by IHG (Auckland)
Property video
A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water. - InterContinental Auckland by IHG (Auckland)
A breakfast buffet with various pastries and bread, a modern chandelier, and a view of the city through large windows. - InterContinental Auckland by IHG (Auckland)
A Rolls-Royce parked in front of the Intercontinental Hotel, with a modern glass facade and a sign above the entrance. - InterContinental Auckland by IHG (Auckland)
Luxury
5.0 star property
9.8

Exceptional

Harbor sanctuary in Auckland

Floor-to-ceiling blinds dramatically reveal Auckland's historic harbor view at the press of a button. Just two minutes from the train station, the hotel offers direct airport access. The concierge arranges dinner reservations at nearby restaurants, perfect after exploring Queen Street shopping.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a view of a cityscape through a large window, and a decorative wall piece.

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Harbor View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(12 reviews)
  • Harbor view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a TV, a seating area, and a view of the city.

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

A modern hotel room with a large window offering a view of a cruise ship and a cityscape.

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

A hotel room with a large bed, a dining table with two chairs, a small table with a vase, and a large window with a view of a cruise ship and port.

Suite, 1 Bedroom, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a sofa, a nightstand, and a lamp.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV, a seating area with a view of the city, and a balcony with a view of the harbor.

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, Harbor View

A modern living room with a large TV, a dining table with chairs, a sofa, and a view of a cruise ship.

Suite, 1 Bedroom, Club Lounge Access, Harbor View

  • Harbor view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

A modern hotel room with two beds, a large mirror, a wall-mounted TV, and a small table with a lamp and a plant.

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Accessible

A modern hotel room with a large flat-screen TV mounted on the wall, a bed with white linens, and a bedside table with a lamp.

Premium Room, 2 Queen Beds, Accessible

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Harbor View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Harbor View

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Suite

A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water.

Presidential Suite

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Harbor View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

9.0 out of 10
Wonderful
(4 reviews)
  • Harbor view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

8.0 out of 10
Very good
(1 review)
  • Harbor view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Auckland Central Business District neighborhood, InterContinental Auckland by IHG is connected to a shopping center. Travelers who have shopping on the agenda can visit Commercial Bay and Princes Wharf, while those looking for another kind of activity may want to check out Auckland Ferry Terminal. Looking to enjoy an event or a game while in town? See what's going on at Spark Arena. Visit our Auckland travel guide
Map
1 Queen Street, Auckland, 1010

What's nearby

  • A modern, curved building with a glass facade and trees in planters.
    Queens Wharf
    1 min walk - 0.0 miles
  • A marina with boats, a bridge, and a city skyline in the background.
    Princes Wharf
    2 min walk - 0.1 miles
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    5 min walk - 0.3 miles
  • Queen Street Shopping District
    2 min walk - 0.1 miles
  • Spark Arena
    13 min walk - 0.7 miles

Getting around

  • Auckland Britomart Station
    3 min walk
  • Halsey Street Tram Stop
    10 min walk
  • Auckland Intl. Airport (AKL)
    30 min drive

Restaurants

  • Reign & Pour
    1 min walk
  • Ahi.
    2 min walk
  • The Shucker Brothers
    1 min walk
  • Starbucks
    2 min walk
  • Botswana Butchery
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is InterContinental Auckland by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for NZD 70 per night.

What time is check-in at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Auckland by IHG?

Check-out is at 11:00 AM.

Where is InterContinental Auckland by IHG located?

Located in Auckland Central Business District, this luxury hotel is steps from Commercial Bay, Auckland Ferry Terminal, and Princes Wharf. Spark Arena and Mount Eden are also within 3 mi (5 km). Auckland Britomart Station is only a 3-minute walk and Halsey Street Tram Stop is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Auckland by IHG Reviews

9.8

Exceptional

10

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 287 out of 327 reviews
Rating 8 - Good. 27 out of 327 reviews
Rating 6 - Okay. 6 out of 327 reviews
Rating 4 - Poor. 2 out of 327 reviews
Rating 2 - Terrible. 5 out of 327 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favourite luxury hotel in Auckland! The best location and stunning views
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental Hotel Auckland is great. It is clean, well-maintained, with friendly helpful staff, and many amenities. I’ve stayed here in the past and most recently with my two sons. Dining onsite options are excellent, as well as offering countless local dining options within walking distance as it’s located in downtown Auckland at the harbor. I definitely recommend.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Mattias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and recommend the club lounge.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel in Auckland. Astehtically pleaseing in every aspect, classy rooms that feel homely, amazing views, great food and even better service. A true 5 star hotel in every aspect. For the absolute best stay book a harbour view with club lounge access and you will feel truly feel special as the club lounge is right up there with the best anywhere in the world!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

RISAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Linley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy excellent breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I have ever had in a hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tshung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nick

Beautiful room, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

julia A

Liked: Cleanliness, amenities, property conditions & facilities
great location mostly, but the overall service, food were also excellent, i would recommend for sure-
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Short walk to cruise ship port. Lots of restaurants and shops. Staff was very nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service great location great staff and the most comfortable rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Room great, staff wonderful. Breakfast thoroughly enjoyable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with perfect rooms, excellent location across from the ferry terminal. Very helpful staff. Highly recommended for future stays in Auckland.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Spotless room w/amazing views.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , perfect modern room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and amazing breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Top class room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Amenities and staff were top notch!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing restaurant, great location!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great location, would recommend. Great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities
This was an Outstanding hotel at the best location in Auckland. Right across from the ferry building. The rooms were fantastic, staff beyond compare and the food outstanding!!
Stayed 5 nights in Dec 2025