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Hotel Grand Chancellor Auckland

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Garden - Hotel Grand Chancellor Auckland (Auckland)
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Reception - Hotel Grand Chancellor Auckland (Auckland)
Exterior - Hotel Grand Chancellor Auckland (Auckland)
Fitness facility - Hotel Grand Chancellor Auckland (Auckland)
Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near SkyCity Casino

Located close to New Zealand International Convention Centre and Sky Tower, Hotel Grand Chancellor Auckland provides a coffee shop/cafe, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(113 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.4 out of 10
Exceptional
(40 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(47 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Accessible Room

Superior King Accessible Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Auckland, Hotel Grand Chancellor Auckland is in the city center. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Map
80 Wellesley Street West, Auckland, Auckland, 1010

What's nearby

  • Sky Tower
    Sky Tower
    3 min walk - 0.2 miles
  • SkyCity Casino
    SkyCity Casino
    3 min walk - 0.2 miles
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    11 min walk - 0.6 miles
  • Queens Wharf
    Queens Wharf
    13 min walk - 0.7 miles
  • Queen Street Shopping District
    6 min walk - 0.4 miles

Getting around

  • Gaunt Street Tram Stop
    10 min walk
  • Auckland Britomart Station
    15 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • Rude Boy Deli & Eatery
    3 min walk
  • The Brewers Co-operative
    3 min walk
  • The Albion Hotel
    1 min walk
  • Depot Eatery
    4 min walk
  • East
    1 min walk

About this property

Hotel Grand Chancellor Auckland

Luxury hotel near SkyCity Casino
Located close to New Zealand International Convention Centre and Sky Tower, Hotel Grand Chancellor Auckland provides a coffee shop/cafe, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • An elevator and a 24-hour front desk
Room features
All 191 rooms boast comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • 2 bathrooms with rainfall showers and free toiletries
  • 55-inch TVs with digital channels
  • Wardrobes/closets, mini fridges, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Hotel Grand Chancellor Auckland pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Grand Chancellor Auckland?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Grand Chancellor Auckland?

Check-out is at 11:00 AM.

Where is Hotel Grand Chancellor Auckland located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of New Zealand International Convention Centre, SkyCity Casino, and Sky Tower. Queen Street Shopping District and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 10 minutes by foot and Daldy Street Tram Stop is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Chancellor Auckland Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 776 out of 975 reviews
Rating 8 - Good. 153 out of 975 reviews
Rating 6 - Okay. 27 out of 975 reviews
Rating 4 - Poor. 6 out of 975 reviews
Rating 2 - Terrible. 13 out of 975 reviews

Reviews

Verified

10/10 Excellent

Judith

Wonderful breakfast, great staff, great location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, staff welcoming & clean rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe in the hotel very friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staffs are very helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel comfy beds central to everything
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly helpful staff, clean and tidy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to SkyTower and only three-quarter mile to port easy walk. Clean rooms and wonderful breakfast.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and easy. Central location, easy to walk around the CBD
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for an overnight stay in the city. Excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and high standard. Lovely staff and breakfast was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and was amazing view
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean, well-furnished. Staff were helpful, friendly and professional. Location was convenient. I would stay there again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and location accessible as it’s in downtown core. Staffs are friendly and helpful!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at the Grand Chancellor as we used Auckland as a base for overnight trips for other parts of the island. Each time the room was very clean and comfortable, the hotel employees were friendly and helpful. We would definitely stay there again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional, friendly and helpful. Hotel room was clean and breakfast buffet had a lot of options to suit GF requirements.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern with very comfortable beds. It is excellently located just around the corner from the InterCity bus terminal, Sky City and the Sky Tower.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aleki

Liked: Cleanliness
Nice relaxing
Stayed 1 night in Apr 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, friendly and accommodating staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue. Breakfast was excellent. Loved my omelet. Our room was pleasant to be in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed and nice shower.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel in a good location. There’s a bar and restaurant. We enjoyed the coffee shop that opened at 7:00
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel regularly for business, and this was the best hotel stay I have had in quite some time. The location is good, close to many attractions, but safer and cleaner than other parts of the Auckland CBD.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Wonderful hotel. Clean, nice bar and restaurant, and friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very clean hotel and friendly staff, good location.
Stayed 3 nights in Jan 2026