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Empire Apartments

Property class: 3

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Photo gallery for Empire Apartments

A restaurant interior with a curved counter, wooden tables, and chairs. - Empire Apartments (Auckland)
A laundry room with multiple washing machines and dryers, a mirror, and a ventilation system. - Empire Apartments (Auckland)
A Burger restaurant with outdoor seating, surrounded by a modern building with a glass facade. - Empire Apartments (Auckland)
A reception desk with three individuals standing behind it, a clock on the wall, and a wooden panel design. - Empire Apartments (Auckland)
A laundry facility with multiple washing machines, each marked with a number. - Empire Apartments (Auckland)
Located close to University of Auckland and The Civic Theater, Empire Apartments provides laundry facilities and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Apartment with 2 beds

A hotel room with two beds, a desk with a chair, a wardrobe, and a kitchenette.

Studio Apartment with 2 beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

A hotel room with a bed, a desk with a chair, a TV, a fan, and an open door to a kitchenette.

Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 3-Bedroom Apartment with 3 Double Beds

A compact living space with a kitchenette, a dining area, and a bed.

3-Bedroom Apartment with 3 Double Beds

  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for 2 Bedroom Apartment

A hotel room with a bed, two chairs, a TV, and a desk with a remote control.

2 Bedroom Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Apartment with 1 Double and 1 Single Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Studio Apartment with 1 Double and 1 Single Beds

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Studio Apartment

A bedroom with a bed, bedside table, and a window.

Double Studio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

A hotel room with a desk, a television, two chairs, and artwork on the wall.

Two Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Auckland, Empire Apartments is in the city center. Travelers who have shopping on the agenda can visit Queen Street Shopping District and Princes Wharf, while those looking for another kind of activity may want to check out Auckland Ferry Terminal. Check out an event or a game at Spark Arena, and consider making time for Auckland Zoo, a top attraction not to be missed. Visit our Auckland travel guide
View more Guest Houses in Auckland
Map
21 Whitaker Place, Grafton, Auckland, Auckland, 1010

What's nearby

  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    1 min walk - 0.1 miles
  • A plate of pasta with shrimp and herbs on a table with a checkered tablecloth.
    Karangahape Road
    5 min walk - 0.3 miles
  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    15 min walk - 0.8 miles
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    15 min walk - 0.8 miles
  • Queen Street Shopping District
    5 min walk - 0.3 miles

Getting around

  • Gaunt Street Tram Stop
    5 min drive
  • Karanga-a-Hape Station
    14 min walk
  • Auckland Intl. Airport (AKL)
    28 min drive

Restaurants

  • Cafe Crema
    5 min walk
  • The Langham Auckland Winery
    7 min walk
  • Starbucks Symonds Street
    6 min walk
  • Eight Restaurant at Cordis, Auckland
    6 min walk
  • Pizza Hut
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Empire Foodcourt

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • 12 steps to reach entrance
  • Elevator (39 inch wide door)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

The front desk is open daily from 9:00 AM - 10:00 PM

Front desk staffed during limited hours

This property enforces quiet hours from 9:00 PM to 8:00 AM

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Empire Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Empire Apartments doesn't offer parking.

What time is check-in at Empire Apartments?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

What time is check-out at Empire Apartments?

Check-out is at 10 AM.

Where is Empire Apartments located?

Located in Auckland Central Business District, this guesthouse is within a 10-minute walk of University of Auckland and Queen Street Shopping District. The Civic Theater and Sky Tower are also within 1 mi (2 km). The Strand Station is 25 minutes by foot and Gaunt Street Tram Stop is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Empire Apartments Reviews

6.6

6.6

Cleanliness

7.0

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 242 reviews
Rating 8 - Good. 75 out of 242 reviews
Rating 6 - Okay. 68 out of 242 reviews
Rating 4 - Poor. 32 out of 242 reviews
Rating 2 - Terrible. 30 out of 242 reviews

Reviews

Verified review

10/10 Excellent

D

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and professional.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay at empire apartment. Great service staff too will prefer to stay next time for sure thank you
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
My second stop here smaller appartments but well presented and comfortable
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having two bathrooms and three bedrooms.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jeremiah

Disliked: Staff & service
Very affordable, prefect location, and comfortable. Upgrade bed.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable apartments in a great location

Nice spacious and clean rooms and bathroom, there are all necessary kitchen utensils. Excellent location. Quiet, comfortable, friendly staff. There is a laundry room on the ground floor.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Tinofara

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice .
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Freya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was very clean just the facilities were damaged and mold on the cieling in the bathrooms. Staff were very helpful and gave it a great experience.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities
My needs as a Customer are pretty minimal, but Empire Apartments meets those needs every time. The staff who greeted me were kind and polite and informative. People in and around the place were also friendly who speaks of their clients and reputation. Will stay here again.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but clean and has everything one needa
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, walkable to downtown Auckland and all it has to offer... However, lots of hills, so bring your good legs lol... Parking is kinda spendy, be prepared... Staff was very helpful and friendly, room was clean and welcoming and nicely appointed... Vending machines as well as a convenience store and burger restaurant on site... Enjoyed my stay!
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Emma

Facilities were average but that is reflected in the price and basically what we expected. However, the location is fantastic, easy to walk to town. We did a lot of steps but saved us money!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean, cosy, and otherwise very good three-star hotel at a very reasonable price, located in the heart of Auckland. There is an excellent laundry on the ground floor. The staff are very friendly. The only two issues are, first, that Wi-Fi is not provided by default, and second, the hotel does not take fire safety seriously: at least on the 18th floor, where I lived, the fire door that is supposed to stay closed was wedged open and fixed in that position.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downfall was that the bathroom was falling apart. Other than that it was an excellent stay. Everyone was super friendly including guests and it was a very convenient location for what we needed having small children with us. They thought they were queens being on the top most floor!! Brilliant!
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
You get what you pay for with this accommodation—ideal for budget travelers looking for a no-frills room with a bed. The area primarily caters to students, so it has a bit of a dormitory vibe. The bed was decent, but the shower was small and had a curtain instead of a door. The room could have used an extra cleaning, as there was a strange smell that required us to open the windows for ventilation. That said, for a one-night stay at this price, I can't complain. The location in Auckland is excellent, close to Queen Street.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Layla

Liked: Cleanliness, staff & service
Wasn’t to bad. Bed was really uncomfortable, like all springs. Pillows were very flat. Place was clean and tidy. No atmosphere really. Walls were very thin so you could hear the conversations in the next room. The staff were lovely and very helpful. Elevator to the 19th floor was a bit crunchy lol. There wasn’t much a round the area. We ended up ubering everywhere as it seems to be down a hill in a no exit. It was fine, a roof over my head for the night. Can’t complain.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Value for money.

Value for money. We stayed here for two nights. Overall, good accommodation and clean rooms. Tea, coffee, towels, linen, soap and shampoo are provided. There is a convenient shop next to the building but closes at about 9pm. Restaurants and other shopping places are little bit far – about 15 to 20 min walk. Train stations including “The Strand Station” are little bit far and need taxi. Only street parking is available and free between 6pm and 8am. All other time need to pay for parking (about 4NZD per hour). Very helpful reception and accommodate late check-in (about 10pm). Reception staff given us good useful information about the area. Wifi is available but need to pay to use. I will use them again.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment for what we needed giid price too!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time at Empire hotel..room was clean and beds were comfortable.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Suited for a boys trip
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Suzette

Liked: Cleanliness, staff & service
Very reasonably priced. Had a 3 room apartment so suited our family well. Staff very friendly and helpful
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonably priced
Stayed 5 nights in Dec 2023
Verified review

4/10 Poor

b

Disliked: Cleanliness, property conditions & facilities
Location is ok , get what pay for
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Aifetinai

Disliked: Cleanliness, property conditions & facilities
Overall the stay was fine. The bed was comfy and place was clean. However, the power outlet in the bathroom kept popping off which was a hazard!
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Room were nice. Good price but its in a bad location.
Stayed 1 night in Oct 2022