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DoubleTree by Hilton Auckland Karaka

4.0 star property
Travelers find upscale comfort at this garden-surrounded hotel where an inviting pool area and thoughtful concierge services enhance every stay

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Photo gallery for DoubleTree by Hilton Auckland Karaka

Lobby - DoubleTree by Hilton Auckland Karaka (Karaka)
Presidential Suite, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV - DoubleTree by Hilton Auckland Karaka (Karaka)
Presidential Suite, 1 King Bed | View from room - DoubleTree by Hilton Auckland Karaka (Karaka)
Bar (on property) - DoubleTree by Hilton Auckland Karaka (Karaka)
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers - DoubleTree by Hilton Auckland Karaka (Karaka)
Doubletree By Hilton Karaka welcomes guests with a daily manager's reception and a convenient coffee shop. Relax in the serene garden or enjoy the outdoor pool with comfy sun loungers. High-speed WiFi keeps you connected, and the staff is praised for their helpful service.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, WiFi

Room, 1 King Bed

9.8 out of 10
Exceptional
(66 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom | Hair dryer, bathrobes, slippers, towels

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

In-room safe, blackout drapes, iron/ironing board, WiFi

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, WiFi

Presidential Suite, 1 King Bed

  • Garden view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, WiFi

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

In-room safe, blackout drapes, iron/ironing board, WiFi

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Connecting Rooms

In-room safe, blackout drapes, iron/ironing board, WiFi

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe King Room

In-room safe, blackout drapes, iron/ironing board, WiFi

Deluxe King Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room With Two Queen Beds

In-room safe, blackout drapes, iron/ironing board, WiFi

Deluxe Room With Two Queen Beds

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Suite

In-room safe, blackout drapes, iron/ironing board, WiFi

Deluxe King Suite

  • Sleeps 3
  • Free WiFi

About the neighborhood

Karaka is home to DoubleTree by Hilton Auckland Karaka. Westfield Manukau City Shopping Centre is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Botanical Gardens and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Karaka Sales Complex or Bruce Pulman Park. Visit our Karaka travel guide
Map
8 Hinau Road Karaka, Karaka, 2113

What's nearby

  • Karaka Sales Complex
    2 min walk - 0.1 miles
  • Anchorage Drive Reserve
    5 min walk - 0.3 miles
  • Thornton Reserve
    7 min walk - 0.4 miles
  • Chichester Reserve
    10 min walk - 0.6 miles
  • Southern Park
    16 min walk - 0.9 miles

Getting around

  • Papakura Station
    8 min drive
  • Auckland Intl. Airport (AKL)
    20 min drive

Restaurants

  • McDonald's
    3 min drive
  • Urban Soul
    5 min walk
  • Stampede Bar & Grill
    4 min drive
  • McDonald's
    4 min drive
  • Melba
    4 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 20 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 42 for adults and NZD 21 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Elevator (34 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 21 for children
  • Fee for in-room wireless internet: NZD 20 per night (rates may vary)
  • Rollaway bed fee: NZD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does DoubleTree by Hilton Auckland Karaka have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is DoubleTree by Hilton Auckland Karaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Auckland Karaka?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Auckland Karaka?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Auckland Karaka located?

Situated in Karaka, this hotel is steps from Karaka Sales Complex, and within 6 mi (10 km) of Bruce Pulman Park and Auckland Botanical Gardens. Rainbow's End and Due Drop Events Centre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Auckland Karaka Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 402 out of 482 reviews
Rating 8 - Good. 54 out of 482 reviews
Rating 6 - Okay. 17 out of 482 reviews
Rating 4 - Poor. 4 out of 482 reviews
Rating 2 - Terrible. 5 out of 482 reviews

Reviews

Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were excellent and we had such a good night sleep ready for the rest of our road trip.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, shops nearby, nice bar and restaurant.
Outdoor pool
Fish of the day from 3 course lunch
Fejoia tart
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
clean room - accommodating staff - great breakfast buffet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terree

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and the food was lovely
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Hotel and Staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
new hotel, very clean, great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service in all aspects of the hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, delicious breakfast and big comfortable bed.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities
Friendly staff food great clean rom
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good food in restaurant for both dinner and breakfast convenient location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities
Excellent service, staff going above and beyond
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
the pool was heated = good But too shallow to swim
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
New(er) hotel that is modern and clean!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very professional, courteous, and friendly. Rooms were clean and comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
The staff were very friendly even though I got in very late
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff deserve a raise, they had a very pleasant manner towards us for the duration of our stay. Even going as far as to message to check in on any needs we may need assistance with. Kitchen staff also did an amazing job catering to a large capacity of guests during the buffet breakfast as well as our dinner reservation. Location was great, not disruptive by any traffic noise at all. We made good use of the amenities available too, took a nice early morning dip and had a great quick little gym session before breakfast. My only critique is that I had to leave so soon, will definitely recommend and stay again. Thank you!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and grounds. Great food and service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lixia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, clean and quiet. Staff are friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot very quiet and immaculate facilities. No shops and limited restaurants but the in-house restaurant is very good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. The hotel was superb. The room was clean, the wireless charges on the bedside tables were a great idea. The staff were extremely friendly, helpful and attentive. The breakfast was lovely too. The only one issue I had is that I had to pay extra for a decaf coffee with my breakfast. It should be free.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Liza-Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very easy and convenient. Check in and out seamless. Room was exceptional- spacious, impeccably clean, quite.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent. clean all round, excellent customer services 10/10 for our whole stay. will stay again
Stayed 3 nights in Sep 2025