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Customs Street Apartments by Urban Rest

4.0 star property

Photo gallery for Customs Street Apartments by Urban Rest

One Bedroom Apartment with Parking | Living area | 55-inch Smart TV with digital channels - Customs Street Apartments by Urban Rest (Auckland)
One Bedroom Apartment with Parking | Balcony - Customs Street Apartments by Urban Rest (Auckland)
One Bedroom Apartment with Parking | Bathroom | Separate tub and shower, hair dryer, towels, soap - Customs Street Apartments by Urban Rest (Auckland)
One Bedroom Apartment with Parking | Iron/ironing board, free WiFi, bed sheets - Customs Street Apartments by Urban Rest (Auckland)
Exterior - Customs Street Apartments by Urban Rest (Auckland)

Reviews

8.8 out of 10
Excellent

Entire apartment

1 bathroomSleeps 265 sq m

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch smart TV with digital channels

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Check out  instruction will be sent to the guest via email a day before their departure.
Failure to complete these may result in a negative review from the host.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

About the neighborhood

Auckland Central Business District, a neighborhood in Auckland, is home to this apartment. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
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Map
85 Customs Street West, Auckland, 1010

What's nearby

  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    2 min walk - 0.1 miles
  • Queens Wharf
    Queens Wharf
    5 min walk - 0.3 miles
  • Sky Tower
    Sky Tower
    8 min walk - 0.5 miles
  • SkyCity Casino
    SkyCity Casino
    8 min walk - 0.5 miles
  • Queen Street Shopping District
    5 min walk - 0.3 miles

Getting around

  • Auckland Britomart Station
    7 min walk
  • Gaunt Street Tram Stop
    9 min walk
  • Auckland Intl. Airport (AKL)
    30 min drive

Restaurants

  • Fox's Ale House
    1 min walk
  • Dr Rudi's Rooftop Brewing
    2 min walk
  • Andrew Andrew
    3 min walk
  • Ronnie's Cafe & Bakery
    3 min walk
  • Saint Alice
    2 min walk

Frequently asked questions

Is Customs Street Apartments by Urban Rest pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Customs Street Apartments by Urban Rest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Customs Street Apartments by Urban Rest?

Check-out is at 10:00 AM.

Where is Customs Street Apartments by Urban Rest located?

Located in Auckland Central Business District, this apartment building is within a 5-minute walk of Waitemata Harbour and Queen Street Shopping District. Auckland Ferry Terminal and Queens Wharf are also within 10 minutes. Gaunt Street Tram Stop is 9 minutes by foot and Jellicoe Street Tram Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Customs Street Apartments by Urban Rest Reviews

Reviews

Excellent

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4

Cleanliness

9.0

Amenities

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
So central and spectacular view!
Stayed 4 nights in May 2025
Verified

6/10 Okay

Angela

Liked: Cleanliness, amenities
Typically air b n b style which wasn’t exactly what I was looking for or expect when booking through the app. Apartment faces the harbour and restaurants and bars and gets noisy after midnight and into the early hours of the morning.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jordane

Liked: Cleanliness, amenities, communication
Emplacement exceptionnel
Stayed 2 nights in Feb 2026