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Crowne Plaza Auckland by IHG

4.0 star property
Travelers find warm hospitality and stylish accommodations near Auckland's iconic landmarks including SkyCity Casino, where helpful staff make all the difference

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Photo gallery for Crowne Plaza Auckland by IHG

Executive lounge - Crowne Plaza Auckland by IHG (Auckland)
Shower, free toiletries, hair dryer, bathrobes - Crowne Plaza Auckland by IHG (Auckland)
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe - Crowne Plaza Auckland by IHG (Auckland)
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe - Crowne Plaza Auckland by IHG (Auckland)
Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room - Crowne Plaza Auckland by IHG (Auckland)
Located in central Auckland, Crowne Plaza offers a comfortable base with practical amenities. Guests can use the 24-hour gym, relax in the sauna, enjoy breakfast at Aria Restaurant and Bar, and benefit from dry cleaning services for business travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(63 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(117 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Standard Room, 1 King Bed, City View (High Floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Room amenity

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

In the entertainment district, Crowne Plaza Auckland by IHG is in Auckland Central Business District, a walkable area in Auckland with good shopping. Queen Street Shopping District and Sylvia Park Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ziplining nearby. Guests appreciate the hotel's central location. Visit our Auckland travel guide
Map
128 Albert St, Auckland, 1010

What's nearby

  • Sky Tower
    Sky Tower
    2 min walk - 0.1 miles
  • SkyCity Casino
    SkyCity Casino
    2 min walk - 0.1 miles
  • Auckland Town Hall
    Auckland Town Hall
    5 min walk - 0.3 miles
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    6 min walk - 0.4 miles
  • Queen Street Shopping District
    3 min walk - 0.2 miles

Getting around

  • Auckland Britomart Station
    12 min walk
  • Gaunt Street Tram Stop
    14 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • The Original Tony's
    3 min walk
  • Slow Koi
    2 min walk
  • Bonz Cajun Kitchen
    2 min walk
  • Club Lounge Crowne Plaza
    1 min walk
  • Genzui Ramen Noodle Bar
    1 min walk

About this property

Crowne Plaza Auckland by IHG

Upscale hotel near Sky Tower
Located close to SkyCity Casino and Queen Street Shopping District, Crowne Plaza Auckland by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Aria Restaurant and Bar, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and a computer station
  • Smoke-free premises, 10 meeting rooms, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All 352 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

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SkyCity Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Crowne Plaza Auckland by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 30 per day.

What time is check-in at Crowne Plaza Auckland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Auckland by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Auckland by IHG located?

Located in Auckland Central Business District, this hotel is steps from SkyCity Casino and Sky Tower. Queen Street Shopping District and Auckland Ferry Terminal are also within 15 minutes. Gaunt Street Tram Stop is 14 minutes by foot and Daldy Street Tram Stop is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Auckland by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 647 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 53 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really amazing stay here, everything was perfect and breakfast was great!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Very clean nice comfy bed and good shower 😊
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and amazing breakfast. Machine coffee included was a bonus at breakfast. Great location. Will stay again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, good breakfast, tidynand spacious room, helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Concierge and Receptionist was very helpful Breakfast was plentiful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome parking and lovey entrance. Rooms very good size and well equipped. Breakfast was a great selection. We will be back.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kaori

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, and the bed was really comfortable. We had a great stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Great location! Very clean and great breakfast!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and great location.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. The staff were awesome and the hotel is spotless. We had breakfast this time and it was absolutely amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great and the location couldn’t be better. All the staff were great, especially Paris at the front desk who was a wealth of knowledge and a great ambassador for New Zealand.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Beautiful view of the city. Clean room.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and close to local attractions and dining options
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the staff were exceptionally courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room with good views over city. Great breakfast to start the day
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are close by & the hotel is connected shops & eating places Sky Tower is just a few blocks away
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very central and staff were accommodating and friendly.
Fantastic View
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
A awwsome hotel with a great location. It was clean, the staff were friendly, and had a delicious breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, amenities
Good room, friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff easy parking our bed was very comfortable and quiet have stayed twice now would go back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and bed comfortable. Enjoyed breakfast and easy parking under the building
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
All around great experience, comfy beds, great view of SkyTower on New Year’s Eve, excellent grill restaurant, convenient parking.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Chidi

Liked: Cleanliness, staff & service, amenities
Room is clean ,staff are nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy parking, centrally located
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay in good location. Easy parking and access to Hotel. Bar staff were great and food was delicous. Rooms are spacious and quiet. Smooth check-in and check-out.
Stayed 1 night in Jan 2026