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Copthorne Hotel Auckland City

3.5 star property
A peaceful retreat in Auckland's city center gives travelers a perfect base for exploring, with all the comforts needed to start each day right

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Photo gallery for Copthorne Hotel Auckland City

Superior Room, 1 King Bed | View from room - Copthorne Hotel Auckland City (Auckland)
Exterior - Copthorne Hotel Auckland City (Auckland)
Daily buffet breakfast for a fee - Copthorne Hotel Auckland City (Auckland)
Lobby - Copthorne Hotel Auckland City (Auckland)
In-room safe, desk, blackout drapes, soundproofing - Copthorne Hotel Auckland City (Auckland)
The Copthorne Hotel Auckland City places travelers steps from the University and Queen Street Shopping District. Guests enjoy breakfast at Zoes, drinks at the bar, and complimentary in-room WiFi. The attentive staff ensures a smooth stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

8.2 out of 10
Very good
(61 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbor View | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed, Harbor View

7.8 out of 10
Good
(8 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Double Beds

7.8 out of 10
Good
(48 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Two Double Room

  • Sleeps 3

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | In-room safe, desk, blackout drapes, soundproofing

Superior Accessible 1 King or 2 Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Accessible 1 King

In-room safe, desk, blackout drapes, soundproofing

Superior Accessible 1 King

  • Sleeps 2

Superior Accessible 1 King or 2 Singles

  • Sleeps 2

View all photos for Superior King Room with Harbourview

In-room safe, desk, blackout drapes, soundproofing

Superior King Room with Harbourview

  • Sleeps 2

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Copthorne Hotel Auckland City is near a train station. Sky Tower and Symonds Street Cemetery are local landmarks, and the area's natural beauty can be seen at Albert Park and Auckland Domain. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. With sailing and surfing/body boarding nearby, you'll find plenty of adventures in the water. Visit our Auckland travel guide
Map
150 Anzac Avenue, Auckland, 1010

What's nearby

  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    1 min walk - 0.1 miles
  • Queens Wharf
    Queens Wharf
    11 min walk - 0.6 miles
  • Sky Tower
    Sky Tower
    14 min walk - 0.8 miles
  • Spark Arena
    5 min walk - 0.3 miles
  • Queen Street Shopping District
    10 min walk - 0.5 miles

Getting around

  • The Strand Station
    9 min walk
  • Auckland Britomart Station
    11 min walk
  • Auckland Intl. Airport (AKL)
    25 min drive

Restaurants

  • Old Government House
    4 min walk
  • Tapestry Dining
    5 min walk
  • Provedor
    6 min walk
  • Saigonz
    6 min walk
  • Tanpopo Ramen
    6 min walk

About this property

Copthorne Hotel Auckland City

Hotel near Spark Arena
Auckland Ferry Terminal and Sky Tower are located near Copthorne Hotel Auckland City, which provides dry cleaning/laundry services, car rentals on site, and a bar. The on-site local cuisine restaurant, Zoes for Breakfast, serves breakfast. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • Smoke-free premises, bicycle parking, and a TV in the lobby
  • 2 meeting rooms, an elevator, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 106 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch plasma TVs with premium channels
  • Wardrobes/closets, balconies, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Copthorne Hotel Auckland City pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 30 per day. Limited spots are available.

What time is check-in at Copthorne Hotel Auckland City?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Copthorne Hotel Auckland City?

Check-out is at 10 AM.

Where is Copthorne Hotel Auckland City located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of University of Auckland and Spark Arena. Auckland Ferry Terminal and Sky Tower are also within 1 mi (2 km). The Strand Station is 9 minutes by foot and Gaunt Street Tram Stop is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Copthorne Hotel Auckland City Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 291 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean facilities, friendly helpful staff, good selection of breakfast buffett
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Elisa

Liked: Cleanliness, staff & service
Great for a cheap few days away for us, we used the lime scooters to get around and left the car parked at the hotel. Didn't manage to try the hotel food and amenities but the bed was comfortable and the shower was great for waking you up in the morning
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Nice hotel with great amenities. Having a restaurant makes eating before leaving so easy and food is yummy. Great for a quick stay. A few things in the bathroom could do with a new lease on life however the low cost of the room means this is an observation rather than a complaint.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ian

Comfortable for an overnight stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service
​"Had a great time at the Copthorne Hotel, Auckland City. The staff were lovely! It's a nice place, but could do with more facilities, and the 'room service' felt more like pickup. Overall, maybe a 6 or 7 out of 10."
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Clean, very pleasant staff, great barman, great breakfast. Highly recommend this hotel. Convenient location to the Cruise port
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Dianne

Liked: Cleanliness, amenities
Very clean room, comfortable bed Top location to the city Close to the city . Rooms dated
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness
Staff were excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice there was a bar with a happy hour and meal deals. Rooms were clean and tidy.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities
Room was clean. The bed was very comfortable and quiet, which are the most important things to me.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was extremely comfortable. Knowing what floor you were on was a bit hit & miss, since it wasn't explained at reception and the breakfast was a little expensive.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking but not free, staff was very nice, the room needs better cleaning (dust around the room and funk smell from under the bed). Cleaning staff did great the first day, but completely slacked there after and left the room with garbage and dirty towels. With all that being said, the beds and pillows are by far the most comfortable i have ever slept on in a hotel/motel. I would give it a 10 out of 10. They just need to work on consistently cleaning the rooms "completely daily".
Stayed 3 nights in Apr 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Staff were very good rooms and food were very good couldn’t fault and excellent are for city centre and all amenities
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect. Buffett breakfast was delicious. Staff at hotel was amazing. Would stay here again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Nice hotel, clean, quiet. Accommodating staff-let us store our bags until check-in time. Walkable, tho area is hilly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Virginia

Liked: Cleanliness, amenities
Yes, room was clean but feel it is time to invest in new mattress. The restaurant within was great comfort for us. Hotel staff are courteous and friendly and yes, we will surely consider Copthorne should future travels take us back here.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Staff professional. Hotel convenient for business and university. Short walk to reach downtown. Room quiet and clean but in need of renovation. Toilet wouldn't flush waste away. Staff tried to fix but problem reoccurred.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Min

Liked: Cleanliness, property conditions & facilities
Staff very helpful. Rooms very comfortable. Only caution - guest room toilets are lower to the ground than normal -may cause problems if you have hip issues.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was excellent, the staff and service were excellent, the room was comfortable
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kim

Liked: Amenities
Disliked: Property conditions & facilities
Tidy room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff, lovely clean rooms, great price too 😄
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and welcoming....but please get bigger cups for making tea!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

THOMAS

Liked: Property conditions & facilities
Breakfast was fine,rooms clean,balcony okay
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Nicole

Liked: Amenities, property conditions & facilities
Room was beautiful, stunning view. Could have another comfy chair. Room wasn’t “spotless” I found a couple of stray hairs in the bathroom. But I just washed them away. Otherwise it was good oh and having no parking was a bit disappointing.
Stayed 1 night in Jan 2026