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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Property class: 2.5

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Desk, laptop workspace, blackout drapes, iron/ironing board - Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG (Phenix City)
Room amenity - Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG (Phenix City)
Free full breakfast - Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG (Phenix City)
Free toiletries, hair dryer, towels, soap - Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG (Phenix City)
Desk, laptop workspace, blackout drapes, iron/ironing board - Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG (Phenix City)
Holiday Inn Express Hotel & Suites in Phenix City offers a convenient base near Columbus. Enjoy a free full breakfast, 24-hour gym, seasonal outdoor pool, and complimentary in-room WiFi. Guests particularly appreciate the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Phenix City is home to Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG. The area's natural beauty can be seen at Rigdon Park, while Coca-Cola Space Science Center and Springer Opera House are cultural highlights. Check out an event or a game at Columbus Civic Center, and consider making time for RiverCenter for the Performing Arts, a top attraction not to be missed. Visit our Phenix City travel guide
Map
1702 Us 280 Byp, Phenix City, AL, 36867

What's nearby

  • Columbus_ColumbusCivicCenter_553248623995273403_01
    Columbus Civic Center
    6 min drive - 4.3 miles
  • Columbus_SouthCommonsSportsComplex_553248623995397396_04
    South Commons Sports Complex
    8 min drive - 5.2 miles
  • Phenix City - Russell County Public Library
    2 min drive - 1.3 miles
  • Upper Twentieth Street Residential Historic District
    3 min drive - 1.7 miles
  • Columbus Georgia Convention & Trade Center
    5 min drive - 4.1 miles

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan)
    19 min drive

Restaurants

  • Starbucks
    3 min drive
  • Dunkin'
    9 min walk
  • Circle K
    17 min walk
  • El Vaquero Mexican Restaurant
    3 min drive
  • Slim Chickens
    5 min walk

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Hotel near Columbus Civic Center
Located close to Columbus Georgia Convention & Trade Center and RiverCenter for the Performing Arts, Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG provides free full breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A front-desk safe, a banquet hall, and a computer station
  • A vending machine, a TV in the lobby, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 82 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April to November
Pool access available from 10 AM to 10 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG located?

Situated in Phenix City, this hotel is within 6 mi (10 km) of Columbus Georgia Convention & Trade Center, Columbus Civic Center, and RiverCenter for the Performing Arts. Coca-Cola Space Science Center and Springer Opera House are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 541 out of 893 reviews
Rating 8 - Good. 206 out of 893 reviews
Rating 6 - Okay. 80 out of 893 reviews
Rating 4 - Poor. 26 out of 893 reviews
Rating 2 - Terrible. 40 out of 893 reviews

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Total hotel cleanses breakfast check in were all excellent exceeded my family's expectations
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. And great room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; quiet; well maintained; friendly-helpful staff; excellent breakfast; nicely appointed room; comfortable; would recommend them to all.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was great the employee was very informative and helpful with questions. The property was easily accessible and located within short drives to food & shopping locations.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Called last minute for my family and asked if it was quiet and the front desk went and checked for herself and surely it was! The ladies up front were absolutely delightful and I will book again. Very quiet hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean the staff was great and it was plenty of parking.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was clean and comfortable and the staff were helpful and friendly.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Corrie

Pros:Quiet rooms and comfy beds. Cons: very expensive for dirty rooms and our shower had hair still on the tub and shower walls breakfast wasn’t served until 7am which is too late for travelers and compared to other hotel chains.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Sep 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, hot water, plenty of space for our family of 5
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Todd A

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great. Doing a renovation. Room was infested with roaches.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean great people working there. Really enjoyed our stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean. The bathroom was clean and updated. The hair dryer was exceptional. And our bed was extremely comfortable. Very friendly staff as well. We highly recommend this hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness
Disliked: Amenities
The front desk staff was very friendly and helpful, the staff that cooked and served breakfast were amazing. They kept everything full and hot. 24 hour coffee/tea was hot and fresh brewed per cup to order. The rooms were clean. The housekeepers were accommodating and friendly. The halls were quiet, other guests were respectful of noise. The room we got had 2 queen beds and one of the beds blocked the AC. The room was hot, humid and stuffy. No exhaust fan In bathroom didn’t help. The shower curtain was too small so lots of water was on the floor after each shower. We booked here because of fitness center and pool. Neither were open. Overall all the important things were good but the hot room was not ideal for the weather.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jacelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. The staff was great and the breakfast was even better.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Heather

Liked: Staff & service
The hotel is clean. The second shift front desk manager was very friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Yasmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

it was a comfortable stay. The staff was super friendly and helpful. It was a great location and easy to access to the highway. I would definitely stay there again.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
This was a quick overnighter. Stay was good. Property in good shape.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
House keeper kept room very clean and supplied clean towels
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and provided good service.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
Carpets could use a deep clean but the staff was extremely friendly and courteous
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel clean room friendly staff. We will stay here again.
Stayed 1 night in Nov 2023