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The Cayuga Inn at the Finger Lakes

Property class: 2.5

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Photo gallery for The Cayuga Inn at the Finger Lakes

A hotel room with a large bed, a chair, a bathtub, and a television. - The Cayuga Inn at the Finger Lakes (Auburn)
A hotel room with two beds, a desk, a chair, a TV, and a dresser. - The Cayuga Inn at the Finger Lakes (Auburn)
A breakfast bar with a fruit bowl, bread display, yogurt containers, and two toasters. - The Cayuga Inn at the Finger Lakes (Auburn)
A modern hotel with a covered entrance, multiple windows, and a parking lot with cars. - The Cayuga Inn at the Finger Lakes (Auburn)
A hotel lobby with a checkered floor, leather sofas, a coffee table, and a reception desk. - The Cayuga Inn at the Finger Lakes (Auburn)
Located close to Harriet Tubman Home and Falcon Park, The Cayuga Inn at the Finger Lakes provides free continental breakfast, a shopping mall on site, and laundry facilities. Sip on a glass of local wine at this hotel, which boasts winery tours, a vineyard, and a tasting room. Stay connected with free in-room WiFi.

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a large bed, a chair, a bathtub, and a television.

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

A hotel room with two beds, a desk, a chair, a TV, and a dresser.

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Auburn, The Cayuga Inn at the Finger Lakes is in the city center and in a national park. Shoppers can check out Fingerlakes Mall, while everyone can enjoy the natural beauty of Owasco Lake and Emerson Park. Looking to enjoy an event or a game while in town? See what's going on at Falcon Park. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and hunting nearby. Visit our Auburn travel guide
Map
37 William St, Auburn, NY, 13021

What's nearby

  • Seward House Museum
    2 min walk - 0.1 miles
  • Auburn Public Theater
    6 min walk - 0.4 miles
  • Fort Hill Cemetery
    13 min walk - 0.7 miles
  • Schweinfurth Memorial Art Center
    13 min walk - 0.7 miles
  • Willard Memorial Chapel
    16 min walk - 0.9 miles

Getting around

  • Hancock Intl. Airport (SYR)
    43 min drive

Restaurants

  • Balloons Restaurant & Catering
    18 min walk
  • O'Tooles
    10 min walk
  • Little Caesars Pizza
    10 min walk
  • Dunkin'
    16 min walk
  • Angelos Pizza
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is The Cayuga Inn at the Finger Lakes pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Cayuga Inn at the Finger Lakes?

Check-in begins at 2:00 PM.

What time is check-out at The Cayuga Inn at the Finger Lakes?

Check-out is at 11:30 AM.

Where is The Cayuga Inn at the Finger Lakes located?

Located in the heart of Auburn, this hotel is 1.2 mi (2 km) from Harriet Tubman Home and within 3 mi (5 km) of Falcon Park and Owasco Lake. Emerson Park and Fingerlakes Mall are also within 3 mi (5 km).

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Reviews

The Cayuga Inn at the Finger Lakes Reviews

4.2

3.6

Cleanliness

3.6

Amenities

5.8

Staff & service

3.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 120 reviews
Rating 8 - Good. 14 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 22 out of 120 reviews
Rating 2 - Terrible. 64 out of 120 reviews

Reviews

Verified review

8/10 Good

Patience

Liked: Staff & service, amenities
They are improving one room at a time but can’t beat location price it’s across from Sewell museum park walking distance to all in auburn really beautiful small city lots of money has gone into historic prservatiion
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Christina

Disliked: Cleanliness, property conditions & facilities
The bedding was horrible no fitted sheet. The pillows were very very flat. The bathroom was not clean and you could smell stash cigarettes in the hallway and in the room. The counter staff were very nice.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's an old Days Inn that hasn't had any updating. The AC worked and bathroom and beds where clean. Stayed there because the price was reasonable and the condition appeared better in the pictures. It needs a lot of updating.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Mohammad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive was the staff
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Lorrianne

When I got there Oscar was very helpful get me into my room.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Carl

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast area was very small with only 1 table. Did not stay for breakfast. Rug in room was filthy. Had to wash my feet after walking on the rug and that was after I took a shower. Washcloth came back gray. I did take a photo of washcloth. For some reason my computer won't import my photo from my phone. TV was plugged into a dead outlet. Had to relocate TV plug to get TV to work. Bed was comfy and A/C worked well. Bathroom had an underlying scent of urine.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

James

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Pam

Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Josh

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely dirty, carpets ect. Room and hallways co sumed by stink bugs. Good place to take a 1 night stand but thtas it
Small and in rough shape
1 person bathroom
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities

Cayuga Inn at the Finger Lakes not how it appears

Very expensive for the poor condition of hotel. Rust and mold in room and bathroom. Lock broken on door. Comfortable bed, roomy. Didn’t have breakfast— two chairs in lobby and meager offering of food. Gentleman at front desk very responsive to have repair man fix TV twice; shower faucet not labeled, trouble getting hot water.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Andrew

Liked: Room comfort
Disliked: Property conditions & facilities

They're at least trying.

The staff was really friendly. You can tell they're at least really trying to run an old Days Inn property themselves and turn a profit. Its hard. I get it. Its the Finger Lakes. Rich folk. Wine Country. ALL the rooms are expensive. The price of the room for what you get? Not awesome. It's a non-smoking facility, but the place smelled of cigarette smoke (the room at least didn’t). I walked to my room, and another guest was straight up smoking away down the hall. The rooms were as clean as they can be with what they’ve got. There's empty screws/nails in the walls that likely used to have art, and having a single garbage can in the main room instead of a small 2nd in the bathroom was odd. Water pressure was just okay. But, it was still the least expensive room available (under $170) for a single night near the venue I needed to travel to.
Stayed 1 night in May 2025
Verified review

8/10 Good

constantino

Liked: Cleanliness, staff & service
Nice manager
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

inmok

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 6 nights in Aug 2026
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looked nothing like photos that were posted. Opened door to room, turned around and walked out.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Anna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smells, and crackheads everywhere, cops beating on someone's door all night looking for Lawrence, so couldn't sleep
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Dan

Liked: Staff & service, amenities
The Hotel is in the process of renovation and is a little below the standard for the area. We had a nice and clean room and the facility was quiet. The property in general is in need of an upgrade and it appears that the new owners are up tot eh task. We would stay again if we were in the general area.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dont pay more than $50 for this room.... Super sketchy but the front desk guy was very good
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fake pictures of the rooms and hotel
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

zachary

Disliked: Cleanliness, property conditions & facilities
Bed bugs…. Stink to high heaven…. The floors are disgusting, soap scum in the tub.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Senterra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so nasty please don’t ever stay here.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Karen

Disliked: Amenities, property conditions & facilities
I did not realize that this place was a welfare hotel. The room was dirty, long black hair in the tub,I have short white hair. The window was not clean, half of it was dirty. Other people staying there were loud at all hours. Loud barking dogs. I could go on & on but what difference would it make? I would NOT recommend this place to my worst enemy.
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like a halfway house for unhoused that the state pays to stay here. Drug deals going down in the hallways, staff actually had a ankle monitor with a bandana to cover it. Forget the breakfast, 2 tables and sketchy items. Coffee and go. Will definitely not stay there again
Stayed 1 night in Jul 2026