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SureStay by Best Western Atlanta Northeast

Property class: 2

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Photo gallery for SureStay by Best Western Atlanta Northeast

A lounge area with patterned armchairs, a central table, a flat-screen TV mounted on a stone wall, and a fireplace. - SureStay by Best Western Atlanta Northeast (Chamblee)
A reception area with a wooden reception desk, a white counter, and a door with glass panels. - SureStay by Best Western Atlanta Northeast (Chamblee)
A hotel room with a bed, bedside table, chair, and a bathroom with a mirror and sink. - SureStay by Best Western Atlanta Northeast (Chamblee)
A dining area with a fireplace, a television mounted above it, and a kitchen area with appliances and a microwave. - SureStay by Best Western Atlanta Northeast (Chamblee)
A hotel with a covered entrance, a sign for SureStay by Best Western, and a stone facade. - SureStay by Best Western Atlanta Northeast (Chamblee)
SureStay by Best Western Atlanta Northeast provides amenities like free to-go breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and mirror.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, chair, and a bathroom with a mirror and sink.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chamblee is home to SureStay by Best Western Atlanta Northeast. Fox Theatre and World of Coca-Cola are cultural highlights, and travelers looking to shop may want to visit Perimeter Mall and Lenox Square. Check out an event or a game at Georgia World Congress Center, and consider making time for Zoo Atlanta, a top attraction not to be missed. Visit our Chamblee travel guide
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Map
2822 Chamblee Tucker Road, I-85 Exit 94, Chamblee, GA, 30341

What's nearby

  • A variety of colorful textiles and fabrics, including embroidered pillows and blankets, displayed in a market setting.
    Global Mall
    6 min drive - 5.2 miles
  • Atlanta Silverbacks Park
    3 min drive - 2.8 miles
  • Embry Hills Shopping Center
    4 min drive - 2.4 miles
  • Exhibition Hub Art Center Atlanta
    4 min drive - 2.8 miles
  • Northlake Mall
    6 min drive - 4.9 miles

Getting around

  • Chamblee Station
    4 min drive
  • Atlanta Peachtree Station
    17 min drive
  • Atlanta, GA (PDK-DeKalb-Peachtree)
    8 min drive

Restaurants

  • McDonald's
    3 min walk
  • Waffle House
    1 min walk
  • Dairy Queen
    3 min walk
  • PONKO Chicken - Chamblee Tucker Rd, Atlanta GA
    7 min walk
  • Calaveritas Taquería Vegana
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 5.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Frequently asked questions

Is SureStay by Best Western Atlanta Northeast pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Atlanta Northeast?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western Atlanta Northeast?

Check-out is at 11 AM.

Where is SureStay by Best Western Atlanta Northeast located?

Situated in Chamblee, this motel is 2.1 mi (3.4 km) from Embry Hills Shopping Center and within 6 mi (10 km) of Oglethorpe University and Global Mall. Northlake Mall and Emory Saint Joseph's Hospital are also within 6 mi (10 km).

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Reviews

SureStay by Best Western Atlanta Northeast Reviews

5.2

5.4

Cleanliness

6.0

Location

5.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 178 reviews
Rating 8 - Good. 31 out of 178 reviews
Rating 6 - Okay. 40 out of 178 reviews
Rating 4 - Poor. 25 out of 178 reviews
Rating 2 - Terrible. 61 out of 178 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the speedy service, and patient staff. Resolved issue with plumbing within the hour, clean bathroom and good WiFi.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful how you come in and out of the check in area to get to the rooms, the hill is steep. Looks like a newer property or they are renovating - not everything is done, but you can see where its in progress.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just terrible. Rude staff. Filthy rooms. Sketchy location.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
The room was dirty , lack of towels and rags the house women did a great job but she was the only one that came by . The lady at the front desk had a bad attitude when it came down to paying the pet fee but they she didn't have the same attitude when it came down to us having clean sheets and towels and rags
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was handy man working on the floor below.... when we walk to the car saw screws n nails on the ground. The refrigerator leaking water on the floor...it was ok place
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My tv wasn’t working call the front desk they said they was come up and get me different tv they didn’t my kids went three days with no tv at all
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Room comfort

Super 8 Wyndham Stay

Nice room and amenities if cared for properly. My room had one lamp, leather chair and toilet requiring repair.
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wanted to take a bath,tub was dirty. Motel next door felt like Mario van Peebles and Wesley snipes in New Jack City
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Place could use some renovation. Not as bad as Super 8 on Old Nat Pkwy in Atlanta near airport. Need better wifi, password did not work. Canlble TV reception could be better as well.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay at your own risk

The gentleman that checked us in was really nice and helpful the conditions of the hotel were quite ran down although they attempted to accommodate us the facility was not up to par the tile was coming off the floor and locks would not work
Stayed 2 nights in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Nightmare Experience — The Photos Were Misleading I booked a two-night stay through Expedia and paid upfront. Unfortunately, the property looked very different from what I expected based on the photos shown online. Because the reservation was prepaid and non-refundable, I felt locked into staying despite being unhappy with the accommodations. From the moment we arrived, the property felt more like a low-budget motel than the hotel experience I expected. The front desk was separated from guests by heavy plexiglass, which immediately made me question the environment and safety of the property. The room itself was extremely basic. I will give them credit for one thing: the air conditioning worked very well, which is honestly the main reason I am giving this property one star. Unfortunately, there wasn't a proper warm blanket on the bed—only very thin bedding. The room became so cold that we had to rely on our own body heat to stay warm. The hot water was another problem. When we tried to shower, it took approximately 20 minutes for the water to become hot. I called the front desk and was simply told that the water "should get hot." Eventually it did, but having to wait that long for basic hot water was unacceptable. The atmosphere became even more uncomfortable at night. Guests returned late from clubs and were outside being loud, yelling and screaming. Police also showed up during our stay. On one occasion, police activity interfered with access to the parking area.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Not great

It was mentioned in the hotel’s site there will be breakfast served mornings but there was none
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
Ok
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

There was mold all in my bathroom which caused me to be extremely sick and have to be hospitalized
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE!!!
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Empty condom boxes in there before I came in no trash can toilet leaking phone not working just overall a mess!!
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through expedia. This hotel have breakfast no food at all!!! It says it does online. The phone didn’t even have a cord. No phone. Sink leaked all night. I called to complain they hung up on me. They pretend they can’t speak English. Which is a lie. Horrible Horrible stay. Do not support their business.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No stars

The 1st room they gave me there was a broken down cabinet outside the room. The TV could only get one channel .The tub was dirty in that room so I asked for a new room. The new room was just as bad. The floor was coming up. There was black mold on the walls. The tub filled with water when showering. It was one of the worst experiences staying in a hotel/motel.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy room all together. Tub stopped up, faucets broken, plug ins that didn’t work, phone didn’t work to even all front desk, tv barely worked, floors waterlogged and smelled bad. On top of all of that we had drug dealers staying next door. Kept us up all night with traffic in and out. Very upset with what we got for $135 a night. Would never recommend it. Sketchy but worst of all they advertise it with outdated pictures and false reviews.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a non-smoking room but our room smelled like cigarette and whole night I was suffocating. Room lacks even basic cleanliness. Sheets had multiple cigarrette burns. Floor boards comes off and shower curtain is dirty. Room did not even have basic toiletries, only a soap and shampoo tube. No conditioner, no lotion, no hairdryer. Details they provided in expedia is very misleading. There was no microwave only a dusty fridge. Also in expedia, booking mentions it includes breakfast but when we go there, the person in reception said they don’t provide breakfasy anymore after covid. But still they are such crooks who don’t bother to mention it in Expedia. This place seems like a place where construction people stays, so not really suitabl for travelers. This is worst motel I have ever stayed. Avoid this place at all cost for your sake!
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

First it took 4 tries to get a room with 2 beds, tv, fridge, microwave as the description stated and as we reserved months ago. Was not accessible as we needed, reeked of smoke despite being nonsmoking. Everything filthy from parking lot to railing to room. Used condoms in stairwell. Only 2 towels 1 washcloth despite reservations for 3 (ended up just being 2 of us luckily). Person in room next to us up talking and watching tv literally all night. Finally fell asleep at 7, 725 a hotel worker was pounding on the door yelling that they were police. Very first amenity listed in breakfast. At check-in were told it started at 7 am. However in the morning we were told there's no breakfast since covid. So that was 5 yrs ago they stopped serving breakfast, so why still listed? The advertised breakfast played into our decision to stay here. And how does 40 a night and 2 nights add up to 150? We could have stayed someplace actually comfortable for the cost. This was not a pleasant or cost-effective stay nor was it a good value. We were so drained we had to cut our activities short since we literally couldn't sleep.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS INSIDE OF PILLOW CASE. Smeared ashes on the sheets. Microwave and fridge not even safe to use being sprayed and not wiped afterwards you see thick streaks of spray residue! To top it off there was not working water in the shower or sink. My room was changed to a “cleaner” room supposedly(my children were pissed and exhausted and tired to sleep in the car instead) after finally getting a little settled and dozing of, staff attempted to enter my room several times between 7am and check out time to address the previous night’s issue! (Basically being rude and trying to avoid a refund and me staying until check out they continued to disturb me 3hrs into my sleep when I was told I couldn’t speak with management until check out) I was told I was wrong there were never any bugs and I was so aggravated I MADE him follow me to the room and show him myself since I was sure it was clear they’d been there (never had bed bugs in my entire life) he also lies and says I was offered a refund the previous night, the lies and games was so frustrating I ended up just driving back 14hrs home refusing to ever stay in a hotel ever again! Don’t go here RUN RUN RUN!!!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were problematic from the start. They were rude and condescending. In addition, the cleanliness wasn't there. I had pillows and bedding I didn't use due to it being stained and dirty. The young lady that checked me in didn't understand that the booking was paid in full via Expedia & Afterpay. She made me end up having to cancel my reservation and then I ended up paying in person there. Again, this was verified by two different agents with Expedia that I was paid in full. The listing said that a continental breakfast is included and it was, however, the gentleman running the front desk asked me the room number. I gave this to him and went to pose a question to which he said," no conversation just room number only." The next interaction I had with someone on staff was the person cleaning rooms. I opened the room door because Doordash was having an issue locating the room. She said to me no smoking. I motioned to her that I was looking for a food delivery person and not smoking. I do not smoke and to assume that one does is ignorant. I booked this place because it was supposed to be a non-smoking facility. I would not stay here again. I was in a pinch due to a relocation.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 2 nights in May 2026