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Concierge Downtown

Guesthouse in Athens, steps from Ermou Street

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Concierge Downtown offers a welcoming retreat near Syntagma Square in central Athens. Guests can relax on the terrace and use in-room WiFi. The guesthouse impresses with its excellent condition, while the elevator and express check-in/out services enhance the travel experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Studio (A)

Standard Studio (A) | Desk, soundproofing, free WiFi, bed sheets

Standard Studio (A)

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Toaster
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Studio (B)

Standard Studio (B) | Living area | Flat-screen TV

Standard Studio (B)

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Toaster
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Studio, Balcony

Superior Studio, Balcony | Desk, soundproofing, free WiFi, bed sheets

Superior Studio, Balcony

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 92 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio with Balcony

Deluxe Studio with Balcony | Living area | Flat-screen TV

Deluxe Studio with Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 92 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Nikiou 6, Attiki, Athens, 10560

What's nearby

  • Ermou Street - 2 min walk - 0.1 miles
  • Monastiraki Flea Market - 3 min walk - 0.2 miles
  • Acropolis - 7 min walk - 0.4 miles
  • Syntagma Square - 8 min walk - 0.5 miles
  • Parthenon - 10 min walk - 0.6 miles

Getting around

  • Monastiraki Station - 5 min walk
  • Athens Central Station - 10 min drive
  • Athens Intl. Airport (ATH) - 45 min drive

Restaurants

  • ‪Folk. - ‬1 min walk
  • ‪Tales of Ales - ‬1 min walk
  • ‪EATERY Bairaktaris Aiolou 29 - ‬2 min walk
  • ‪Rooster - ‬1 min walk
  • ‪Falafellas - ‬1 min walk

About this property

Concierge Downtown

Guesthouse near Acropolis
A short walk from Syntagma Square and Parthenon, Concierge Downtown provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • An elevator
  • Guest reviews speak highly of the first-rate property condition
Room features
All guestrooms at Concierge Downtown include comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Kitchens, refrigerators, and toasters

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Concierge Athens II Aparthotel
Concierge Athens II
Concierge II Aparthotel
Concierge II
Concierge Athens II
Concierge Downtown Athens
Concierge Downtown Guesthouse
Concierge Downtown Guesthouse Athens

Frequently asked questions

Is Concierge Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Concierge Downtown?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Concierge Downtown?

Check-out is at 11 AM.

Does Concierge Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Concierge Downtown located?

Located in Athens City Centre, this guesthouse is steps from Church of Panagia Kapnikarea and Ermou Street. Acropolis and Syntagma Square are also within 10 minutes. Monastiraki Station is only a 5-minute walk and Syntagma Station is 9 minutes.

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Concierge Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 191 reviews
Rating 8 - Good. 59 out of 191 reviews
Rating 6 - Okay. 18 out of 191 reviews
Rating 4 - Poor. 17 out of 191 reviews
Rating 2 - Terrible. 20 out of 191 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Elsa

Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about this place is the location. We stayed in appartment 2A. We spent most of our time exploring Athens. The place has basic amenities. Place is withing walking distance of Acropolis, many attactions, restaurants and shops.
Stayed 3 nights in Sep 2025

6/10 Okay

Allen

Disliked: Cleanliness, amenities, property conditions & facilities
Big room, comfortable bed but it was quite dirty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karina

Awesome location if you dont mind thr noice! Now, if you like it to be nice and quite, stay somewhere else. It's a very vibrant neighborhood. Loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved my stay! It was the perfect distance from everything I planned! Host was very helpful and responsive. Room was clean and well equipped with all necessary appliances. I would definitely stay here again! :)
Stayed 3 nights in Sep 2024

8/10 Good

Meridith

Liked: Cleanliness, amenities
Directions into the place were clearly indicated the day before we got there. Read it carefully as the apartment is upstairs above a retail/stores. Quiet apartment, but sparsely furnished with older furnishings. Spacious, but the extra bed is a small settee, not a twin pullout. Also, the toilet needs to be fixed, as it wants to run constantly. Perfectly fine if you’re not expecting fancy. Great location right in the heart of Plaka, Athens, walking distance to most of the most important sights.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christophe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Huge room, great location.
Stayed 1 night in Jun 2024

2/10 Terrible

TOMONARI

Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended. Noisy. Less privacy.
Stayed 1 night in Jun 2025

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place so much! Felt so spacious with the layout of the studio. Directly in Monastiraki!
Stayed 1 night in Jun 2024

4/10 Poor

Ohannes

Liked: Cleanliness, amenities
Did not have any WiFi and the Terrace is inaccessible unless the maid is cleaning the building. They claimed the WiFi was being fixed “again”. If you are looking for a WiFi and terrace, look somewhere else.
Stayed 2 nights in May 2025

6/10 Okay

Danielle

Liked: Room comfort, communication

City location

Room was basic, but ideal for city centre location.
Stayed 1 night in Jun 2022

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I gave the staff a low review as there isn’t any staff here, but to me it wasn’t required. If you’re good with self check in and outs and want to just do your own thing, this spot is perfect! Giant rooms, walkable to all major monuments, lots of restaurants and night life
Stayed 3 nights in Aug 2024

8/10 Good

Simon Mattia

Disliked: Staff & service
Average, good compromise
Stayed 2 nights in Aug 2024

4/10 Poor

Berrizbeitia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
The place was super noisy. I guess is perfect if you´re on a party mood but awful if you´re trying to get some sleep. Location is great though.
Stayed 1 night in Jun 2024

6/10 Okay

ZOHAR

Liked: Cleanliness, communication
Good location Nice servise Little bit old ration and not in the best shape Comfertable to move in the city
Stayed 1 night in Jun 2024

2/10 Terrible

Jean

Disliked: Cleanliness, amenities, property conditions & facilities
We flew in from Canada on a 16-hour flight, and upon arrival at the property, we found the front gate locked. There were no instructions or check-in details provided beforehand, and no email explaining how to access the property. We had to locate a phone number ourselves, and after about 10 minutes, someone finally returned our call. They mentioned that an email had been sent, but after checking and rechecking, we confirmed that no such email was ever received. The check-in information was eventually sent to us—24 hours after we had already checked in. After a long journey, we simply wanted to shower, but we discovered that there was no shampoo, conditioner, or body wash provided. When we called to inquire, we were told that these items were not included. While we didn’t want to argue, it was inconvenient to have to go out and find toiletries after such a long flight. Later, we checked Expedia and noticed the listing stated “free toiletries.” We recommend removing this wording so that future guests can be better prepared and bring their own essentials. Lastly, the room we received looked quite different from the photos shown at the time of booking. The only positive aspect of our stay was the convenient location.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
My only issue was the sofa was not a sofa bed. So not for 2 people sleeping separately. Otherwise place was great.
Stayed 2 nights in May 2024

2/10 Terrible

Jeneeshan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible time here. There was a party being hosted at the room in front of us and the music was blasting through professional speakers with a DJ and people coming in and out until 4am. At 4am we decided to leave the hotel and go to the airport, the party was still going strong. Couldn’t sleep or even sit in peace.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Pest infestation
Stayed 10 nights in Sep 2024

8/10 Good

Show

WiFi is reality slow , I’ve to use my own data to go internet.
Stayed 3 nights in Sep 2024

4/10 Poor

Asya

Liked: Communication
Disliked: Cleanliness
You pay what you get for so it’s a good option if you’re wanting to save. The main problem was the AC. Athens is 35C so a barely working air conditioning was far from ideal
Stayed 1 night in Jul 2024

4/10 Poor

Tahmina

Liked: Cleanliness
Disliked: Room comfort

Deceiving pictures.

The pictures of the room on hotels.com look much better than it actually is. The bed is really uncomfortable. It is a decent room to stay at for a night but not longer stays. The pictures are really deceiving. The WiFi did not ask for a password which is unsafe. The hotel is in an alley way which is unsafe.
Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Disliked: Property conditions & facilities, communication
It was meant to have a pull out couch/bed which we couldn’t find. Spoke to one of the cleaner that spoke to the owner, she didn’t care was meant to call back but didn’t. Greedy and lazy management that rent out horrible rooms that are very average.
Stayed 1 night in Jul 2024

2/10 Terrible

constantina

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Our room was a disaster, nobody replied to us until much later with an excuse. We had to find other accomodations. Nightmare. Only got partial refund with no explanations. Stay away
Stayed 1 night in Jun 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities, communication
DO NOT STAY HERE!! The listing says there is AC, but none of the AC works. AC was a need as we stayed here in the summer when it was 40°C, so we wanted a property that had AC. When I confronted the property about the AC problem, they completely lied and said that they went into the room the next morning and the AC was on. Terrible dishonest management!!
Stayed 1 night in Jul 2024

2/10 Terrible

Tony

Disliked: Cleanliness, room comfort, communication

Avoid!!

Awful. The one positive is the location, very handy for all the night life of Monistiraki. However, the apartment was freezing cold, dirty and cheaply & poorly equipped. I had a couple of queries so tried to get in touch but a phone call went to voicemail, and 3 emails went unanswered so customer service was non-existent.
Stayed 4 nights in Feb 2024
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