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Santa Rosa Palace Hotel

Property class: 2.5

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Photo gallery for Santa Rosa Palace Hotel

A buffet with various baked goods including bread rolls, pastries, and pies. - Santa Rosa Palace Hotel (Assis)
A hotel with a modern facade, a sign indicating no taxi entry, and a clear sky. - Santa Rosa Palace Hotel (Assis)
A living room with a television, sofa, chairs, a table, and a red cabinet. - Santa Rosa Palace Hotel (Assis)
A parking area with several cars, a building with a large white facade, and a blue handicapped parking space. - Santa Rosa Palace Hotel (Assis)
A hotel room with a bed, bedside table, a desk with a chair, a wardrobe, and a toilet. - Santa Rosa Palace Hotel (Assis)
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Santa Rosa Palace Hotel. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a TV.

Standard Twin Room

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a bedside table with a phone, a small cabinet, a window with curtains, and an air conditioning unit on the wall.

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a nightstand, a telephone, and a painting on the wall.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two single beds, a wooden desk, a chair, a mirror, and a window with curtains.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, bedside table, a desk with a chair, a wardrobe, and a toilet.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Assis, Santa Rosa Palace Hotel is in the city center. Agenor Francisco Felizardo Railroad Museum and Padre Enzo Ticinelli Theater are cultural highlights, and some of the area's attractions include Cultural Center Dona Pimpa and Centro Cultural de Palmital-SP. Visit our Assis travel guide
Map
Capitão Francisco Rodrigues Garcia 95, Assis, 19814-310

What's nearby

  • Cultural Center Dona Pimpa
    5 min walk - 0.3 miles
  • Agenor Francisco Felizardo Railroad Museum
    5 min walk - 0.3 miles
  • Padre Enzo Ticinelli Theater
    6 min walk - 0.4 miles
  • Assis Historical Art Museum
    13 min walk - 0.7 miles
  • Assis Primitive Art Museum
    14 min walk - 0.8 miles

Restaurants

  • Kopenhagen
    4 min walk
  • Ravenna Grill
    2 min walk
  • Van Louren Fast Food
    2 min walk
  • Lanchonete Cabral
    3 min walk
  • Restaurante Paulo Rossi
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • 1 building
  • 5 floors

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Santa Rosa Palace Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Santa Rosa Palace Hotel?

Check-in begins at noon.

What time is check-out at Santa Rosa Palace Hotel?

Check-out is at noon.

Where is Santa Rosa Palace Hotel located?

Located in the heart of Assis, this hotel is within a 10-minute walk of Agenor Francisco Felizardo Railroad Museum, Cultural Center Dona Pimpa, and Padre Enzo Ticinelli Theater. Assis Primitive Art Museum and Assis Historical Art Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Rosa Palace Hotel Reviews

8.0

Very Good

8.0

Cleanliness

9.4

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 44 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 17 out of 114 reviews
Rating 4 - Poor. 11 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

Reviews

Verified review

4/10 Poor

fabio

Disliked: Cleanliness, amenities, property conditions & facilities
O hotel em si é antigo ( não tem problema ) , mas a limpeza tem que prevalecer, fronha suja, meu banheiro tinha lodo ( acúmulo de sujeira ) , café bem mais ou menos, hotel tem que melhorar bastante pra ficar bom.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Lucimeire

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo estacionamento
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Julio

Disliked: Cleanliness, amenities
Quarto 102 e banheiro mal cuidado. Nao vi os outros. Ar condicionado muito barulhento e a gota do ar caindo ao lado da janela trazendo um som constante a noite toda. O cafe da manhã foi razoável.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

João Maria

Liked: Cleanliness, staff & service, amenities
Apesar de só passar uma noite para dormir e saí logo pela manhã, estava tudo organizado no quarto, o ambiente do hotel muito familiar, bom tratamento dos funcionários e ótimo desjejum.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Claudia

Disliked: Amenities
Tomadas no quarto sem funcionar, precisamos desligar o frigobar para poder carregar celular a noite. Box do banheiro encardido, imundo. Travesseiros péssimos. Zero conforto, pelo valor pago esperávamos muito mais. O único ponto positivo, é o café da manhã. Depois fatos, bem diferentes do que demonstram as fotos. Ficamos no primeiro andar e a noite inteira o respingo do ar condicionado dos andares de cima pingando no rufo e fazendo barulho que parecia ser dentro do quarto. Péssima experiência.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Regina

Sempre pode melhorar!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

evangelista

Liked: Cleanliness, staff & service
A equipe muito atenciosa, quarto muito limpo e bem cuidado. O estacionamento é antigo necessita de reformas.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Fernando

Tudo ótimo
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Hotel simples e antigo, mas com bom atendimento e funcional no centro da cidade, ok por uma noite.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Leonardo

Liked: Staff & service
Quarto estava com muito mofo, banheiro com mau cheiro. Equipe atendeu muito bem, porem as instalações nao estao boas
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jandira

Liked: Staff & service, property conditions & facilities, room comfort
Estava boa, localização perfeita, tivemos problema com o banheiro , mas foi solucionado.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

CESAR

Liked: Staff & service, property conditions & facilities, room comfort

Buena opción para un hotel de paso

Hotel de paso, cómodo y bien ubicado. Pedimos 1 habitación para 3 con nuestra hija, pero solo había 1 doble de manera que nos dieron 2 habitaciones con el costo de 1 triple, y mi hija fue feliz en su habitación de soltera.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

carlos alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fue un viaje de pasada pero me sentí cómodo con el lugar
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Limpeza ruim e barulho dos outros quartos

Limpeza do quarto estava ruim e dava para ouvir os outros quartos
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Rafael Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpo

Bem Limpo, bem localizado
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort

Bom

Viagem rapida onde correu tudo bem o hotel e antigo porem aconchegante e o atendimento muito bom
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barulho vindo da rua incomoda. Funcionários atenciosos.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Luis carlos rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom gostei do hotel !! Perfeito
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Artur

Disliked: Room comfort

Hotel ruim

Primeiro quarto oferecido era terrível de ruim, depois de muita reclamação foi oferecido um quarto um pouco melhor, elevador parado várias vezes ,o hotel precisa de uma baita reforma.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Atende dentro do padrão.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

cristiane

Disliked: Cleanliness, property conditions & facilities, room comfort

decepção

A localização é incrível mas o hotel é horrível cheiro de mofo. Morri de medo café da manhã horrível . Linguiça com cebola . Pessimo
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Bruno

Liked: Staff & service, room comfort

Razoável

Não tivemos problema com o atendimento, funcionários super atenciosos e simpáticos. O que nos incomodou foi que o ar condicionado fica instalado bem ao lado da cabeceira da cama, jogando todo o vento gelado diretamente na cabeça de quem está dormindo. Encontramos também algumas traças no banheiro e armários
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Paulo Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem a trabalho

Agradável
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Giovani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao retorno

Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tinha ido buscar, ele comentou que ja levaria pois tinha que pegar no armario) estou aguardando ate hoje. Cafe bom. Arrependido de ficar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao. Nao tem governança. Nao estou conseguindo postar as fotos. Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tjnha ido buscar, ele comentou que ja levaria pius tinha que pegar no armario) estiu aguardando ate hoje. Cafe bom. Arrependido de fucar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Charles Luiz dr Carvalho

Liked: Cleanliness, property conditions & facilities, room comfort
Muito bom, cafe da manha é otimo
Stayed 1 night in Jan 2023