See all properties

Crystal Hotel Asmara

3.0 star property
Hotel in Asmara with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Crystal Hotel Asmara

View from property
Front of property
Restaurant
Minibar, in-room safe, desk, free WiFi
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Shower/tub combination
Minibar
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Bidet
Minibar
Coffee/tea maker
Free bottled water
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Shower/tub combination
Minibar
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Asmara Palace

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
7.6 out of 10, Good, 14 reviews
Hotel Asmara Palace

About the neighborhood

Map
Bihat Street No. 17, Asmara

What's nearby

  • Roman Catholic Cathedral of Asmara - 8 min walk - 0.5 miles
  • Bowling Alley - 13 min walk - 0.7 miles
  • National Museum of Eritrea - 13 min walk - 0.7 miles
  • University of Asmara - 14 min walk - 0.8 miles
  • Enda Mariam Orthodox Cathedral - 18 min walk - 1.0 mile

Getting around

  • Asmara (ASM-Asmara Intl.) - 14 min drive

Restaurants

  • ‪Rosina Caffé - ‬10 min walk
  • ‪Cinema Roma - ‬5 min walk
  • ‪Spaghetti & Pizza House - ‬5 min walk
  • ‪Ararat - ‬19 min walk
  • ‪Dolce Vita - ‬10 min walk

About this property

Crystal Hotel Asmara

Property highlights
Consider a stay at Crystal Hotel Asmara and take advantage of dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and concierge services
  • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Crystal Hotel Asmara offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bidets and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Crystal Asmara
Crystal Hotel Asmara Hotel
Crystal Hotel Asmara Asmara
Crystal Hotel Asmara Hotel Asmara

Frequently asked questions

Is Crystal Hotel Asmara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Hotel Asmara?

Self parking is free at this property.

What time is check-in at Crystal Hotel Asmara?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Hotel Asmara?

Check-out is at 10:30 AM.

Does Crystal Hotel Asmara provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is Crystal Hotel Asmara located?

Situated in Asmara, this hotel is within a 10-minute walk of Harnet Avenue, Opera House, and Ministry of Education. Former Governor's Palace and Bell Tower are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crystal Hotel Asmara Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 50 reviews
Rating 8 - Good. 20 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

freweini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Hotel offers a convenient location, and the staff are notably friendly, contributing to a positive experience overall.
Stayed 2 nights in May 2025

10/10 Excellent

Yu ping pinky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Asmara

Nice room Good location Friendly staff Best restaurant
Stayed 3 nights in Dec 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities
The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
Stayed 10 nights in Jul 2023

10/10 Excellent

Shiferaw

Liked: Property conditions & facilities
Good
Stayed 10 nights in Apr 2024

2/10 Terrible

Liliana

Disliked: Staff & service, property conditions & facilities
Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
Stayed 2 nights in May 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Yodit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Cindy

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Stayed 2 nights in Sep 2024

8/10 Good

Fnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2024

4/10 Poor

Emmanuel

Touriste attrapée au restaurant
Stayed 2 nights in Feb 2024

8/10 Good

Guglielmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Ciro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

4/10 Poor

Patrizia

Disliked: Staff & service, amenities, property conditions & facilities
L'hotel è vicinissimo al centro. La stanza è semplice, ma necessiterebbe di molta manutenzione. Non c'è acqua, occorre telefonare ogni volta in reception, per far pompare l'acqua, diversamente non è disponibile. Le ragazze in recpetion, salvo la signora che parla italiano, non sono cosi cortesi. Il wifi non funziona. Noi eravamo al 3' piano. Se volete fare una chiamata dall'hotel fate attenzione che è un furto..

10/10 Excellent

kwendeche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great service! Convenient to all sites.
Stayed 4 nights in Mar 2020

4/10 Poor

Michael

Liked: Staff & service
Disliked: Room comfort
Ich kann die teilweise sehr guten Bewertungen nicht nachvollziehen. Die Lage des Hotels ist gut, alle Sehenswürdigkeiten sind fußläufig zu erreichen. Den zunächst gebuchten Standard-Room habe ich schnell wieder verlassen. Ich bin dann in einen Superior-Room umgezogen, $ 35,00 Aufpreis/ Nacht. Außer einer nichtschäumenden Seife werden keine Pflegeprodukte bereitgestellt. Aus der Dusche kam nachmittags nur kaltes tröpfelndes Wasser, morgens war es etwas besser. Das Bad ist vergammelt. Am zweiten Tag gab es keine Zimmerreinigung. Die angegebene Klimaanlage und den Deckenventilator gab es nicht. Gleiches gilt für den Zimmersafe. Vom Hotel sind kaum Informationen auf etwaige Fragen bezüglich Asmara und Ausflüge zu erwarten. Das Hotel stellt eigenes UV- und Ozonbehandeltes Trinkwasser her, mir hat es nicht geschmeckt. Eine Verdunkelung des Zimmers ist mangels Vorhänge nicht möglich. WLAN ist faktisch nicht vorhanden. Das TV ist sehr ungünstig an der Wand angebracht, vom Bett aus ist es schwierig. In jeder Nacht bellende Hunde. Der Garten ist der Raucherbereich, neben dem Restaurant. Die Dachterrasse war verschlossen. Das Frühstück ist kaum genießbar. Personal und Getränkepreise sind gut. Der Flughafentransfer kostet keine $ 50,00, sonder etwa $ 28,00. Ein ansonsten so schlechtes Preis-/ Leistungsverhältnis hatte ich noch nicht.
Klimaanlage
Eventuell früher mal ein Deckenventilator
Nicht sehr einladend
Stayed 3 nights in Jan 2020

10/10 Excellent

non, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーのお湯は熱いが、水圧はとても弱い
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
Stayed 3 nights in Dec 2019

8/10 Good

SteveB

Liked: Cleanliness, staff & service
The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
Stayed 19 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dåligt

detta boende hade inga manner och behande oss dåligt speciallt från ägaren var otrevligt och fick betala även då jag hade betalat frukost och visade bokingen så brydde sig inte alls. jag fick lämna deposed också för boendet för hon var osäker att betalningen var genom. jag fick åka tillbaka till boendet och hämta min deposet efter några dagar, kostade mig mer att åka dit från var jag stannade.
Stayed 1 night in Aug 2019

10/10 Excellent

Rahwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019 Rahwa
Stayed 14 nights in Jul 2019