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Best Western River Cities

2.5 star property
Hotel with free breakfast, steps from Ohio River Valley

Choose dates to view prices

Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Free daily full breakfast
Exterior
Lobby
Lobby
Located near the airport, Best Western River Cities welcomes guests with a full breakfast and helpful dry cleaning services. The hotel offers WiFi in public areas, a gym for keeping up with fitness routines, and a meeting room for business needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - king
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
31 Russell Plaza Dr, Russell, KY, 41101

What's nearby

  • Ashland Town Center - 4 min drive - 2.6 miles
  • Paramount Arts Center - 5 min drive - 3.0 miles
  • Central Park - 5 min drive - 3.5 miles
  • King's Daughters Hospital - 6 min drive - 3.9 miles
  • Ohio University Southern Campus - 6 min drive - 4.1 miles

Getting around

  • Ashland Transportation Center - 7 min drive
  • Huntington, WV (HTS-Tri-State) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Panera Bread - ‬4 min drive

About this property

Best Western River Cities

Hotel near the airport
At Best Western River Cities, you can look forward to free full breakfast, a grocery/convenience store, and laundry facilities. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a fireplace in the lobby and a gym.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • Express check-out, a TV in the lobby, and a computer station
  • 1 meeting room, smoke-free premises, and a 24-hour front desk
Room features
All 58 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with hydromassage showers and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Frequently asked questions

Does Best Western River Cities have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western River Cities pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western River Cities?

Self parking is free at this property.

What time is check-in at Best Western River Cities?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western River Cities?

Check-out is at 11 AM.

Where is Best Western River Cities located?

Situated near the airport, this hotel is within 2 mi (3 km) of Ohio River Valley, Fresenius Medical Care, and Our Lady Of Bellefonte Hospital. Ohio River and Cinemark Ashland are also within 2 mi (3 km).

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Reviews

Best Western River Cities Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 217 out of 413 reviews
Rating 8 - Good. 135 out of 413 reviews
Rating 6 - Okay. 35 out of 413 reviews
Rating 4 - Poor. 13 out of 413 reviews
Rating 2 - Terrible. 13 out of 413 reviews

Reviews

10/10 Excellent

Dayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and the price was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

garrett

Liked: Amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and super clean ❤️
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Liked: Staff & service, property conditions & facilities
This hotel is good for a quick stay. Check-in was very easy and the lady at the front was extremely nice and hospitable. The only issue was the room smelled quite musty and the bathroom had dirty rags and floors. Pillows were quite lumpy and some of the sheets were dirty as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very nice. The breakfast buffet was real good. They offered several different items.
Stayed 4 nights in Mar 2025

4/10 Poor

Carter

Disliked: Cleanliness, staff & service
Dust everywhere. Musty odors.
Dead bug
More Dust
Not my hair
Dusty
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From checking in to checking ot. Everyone is very kind and helpful. This is my second stay and it was great!
Stayed 1 night in Oct 2024

4/10 Poor

Joelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy hotel

Super dirty Staff seemed lazy Entire hotel was dirty and not clean at all. Baseboards in the room were falling off the walls. Mold on ceiling in bathroom. Hallways, elevator and common areas were not cleaned the entire 3 nights we were there. Gross
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scott at the front desk is absolutely amazing. I stay here every other week or so for work & he is always so welcoming when I check in. The hotel is brand new, the rooms are very nice. Bed is great. TV’s are bigger & more updated than most. You can’t get a room this nice for a better price anywhere else. 10/10 recommend
Stayed 1 night in Jul 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn’t open and the hallways had a odor like carpet glue
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The staff was helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Mattress is firm. Comfy pillows. Walkable food. Quiet and staff are super kind and accommodating.
Stayed 4 nights in Sep 2025

8/10 Good

Robin

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Waited several minutes to check in. House keeping walked by and had to go in the back to get someone to check me in. Breakfast options were scarce. The waffle batter ran out, when I asked if they had more she was very rude and stated breakfast was over at 9:30, this was before 9:00. She said she would look and she never came back.
Stayed 2 nights in May 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greay place to sleep

clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Planning another visit soon!

Hotel was at capacity for the weekend but everything was perfect from check in to check out. We got to the property about 45 minutes before check in. Our room was not yet ready which was 100% expected. We made the comment that we were just there a little early to swim, they allowed us to swim why we waited for the room to be ready. Pool was perfect temperature and crystal clear, rooms were clean and comfortable. Staff was extremely friendly and even with the full house breakfast was smooth and well stocked. We are already planning our next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice room. The bathroom was huge, it was great. Staff was very courteous and professional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great experience at the hotel. Would recommend coming here!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lodging in the Kentucky, West Virginia, and Ohio Tri-State area. The staff is very friendly and helpful. Rooms are clean and modern.
Stayed 1 night in May 2025

10/10 Excellent

J A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was helpful
Stayed 1 night in May 2025

10/10 Excellent

Renea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Friendly staff and clean clean clean! Breakfast was a bonus. I took the general managers business card so I could give her 5 stars. Shelley Bays Burroughs gets a job well done managing this!! We wouldn’t hesitate to stay again
Stayed 1 night in Apr 2025

6/10 Okay

Dee

Liked: Property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient. friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable. We had a great breakfast in the lobby. The only issue I had with the hotel was the price. I think it was a little too pricey for the area.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
This location was ideal for an early morning appointment. It was only a few miles away from the location, and there were a few restaurants that were in the area also. The staff were personable, especially Mr Jim and his son. Scott was nice too. The breakfast was good! Mr Jim keeps it stocked as possible and I like that he asked, “what kind of eggs do I like?”
Stayed 2 nights in Feb 2025

8/10 Good

Brooke

Liked: Property conditions & facilities, room comfort
House keeping needs to improve
Stayed 4 nights in Feb 2025

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