Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Holiday Inn Ashford North A20 by IHG

4.0 star property
Hotel in Ashford with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Ashford North A20 by IHG

Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Daily English breakfast (GBP 14.95 per person)
Exterior
Banquet hall
Holiday Inn Ashford North A20 is set in peaceful rural surroundings. Guests enjoy global flavors at The Orchard Restaurant, a relaxing bar, kids' playground, and fitness center. Visitors appreciate the helpful multilingual staff and the convenience of free self-parking.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Maidstone Road A20, Hothfield, Ashford, England, TN261AR

What's nearby

  • Hothfield Heathlands Nature Reserve - 18 min walk - 1.0 mile
  • Ashford Designer Outlet - 7 min drive - 5.5 miles
  • The Big Cat Sanctuary - 12 min drive - 10.4 miles
  • Leeds Castle - 12 min drive - 11.0 miles
  • Gusbourne Estate Winery - 18 min drive - 14.6 miles

Getting around

  • Charing Station - 3 min drive
  • Gatwick Airport (LGW) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Catch - Fish n Chips - ‬6 min drive
  • ‪Burger King - ‬6 min drive
  • ‪The Black Horse Inn - ‬5 min drive
  • ‪KFC - ‬8 min drive

About this property

Holiday Inn Ashford North A20 by IHG

Upscale hotel in a rural location
At Holiday Inn Ashford North A20 by IHG, you can look forward to a playground, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Open Lobby Restaurant, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), a vending machine, and a 24-hour front desk
  • Meeting rooms, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Exterior

Ashford International Hotel & Spa

  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,007 reviews
Ashford International Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby Restaurant

Things to do

  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,497 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ashford North Holiday Inn
Holiday Inn A20
Holiday Inn A20 Ashford North
Holiday Inn A20 Hotel
Holiday Inn A20 Hotel Ashford North
Holiday Inn Ashford North
Holiday Inn Ashford North A20
Holiday Inn Ashford North A20 Hotel

Frequently asked questions

Is Holiday Inn Ashford North A20 by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Ashford North A20 by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Ashford North A20 by IHG?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Ashford North A20 by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Ashford North A20 by IHG located?

Situated in a rural location, this hotel is 1 mi (1.6 km) from Hothfield Heathlands Nature Reserve and within 3 mi (5 km) of St. Margaret Church and St Peter & St Paul Church. Ashford Golf Club and Godinton House and Gardens are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Ashford North A20 by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 298 out of 699 reviews
Rating 8 - Good. 284 out of 699 reviews
Rating 6 - Okay. 74 out of 699 reviews
Rating 4 - Poor. 24 out of 699 reviews
Rating 2 - Terrible. 19 out of 699 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a stay-over on our way to the channel tunnel. Clean rooms, friendly staff, good food in restaurant.
Stayed 1 night in Oct 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Amenities
The food was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dover dash

Great parking, nice hotel very clean and tidy. The staff were very friendly. We had a very nice breakfast before our onward journey to Dover ferry port, which is only 35 minutes away.
Stayed 1 night in Jul 2025

8/10 Good

OPM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Practical and efficient stay

Great staff, the room was nice and spacious, comfortable beds. The bathroom is slightly outdated but stull fully functional. The staff was very friendly and efficient
Stayed 1 night in Jun 2025

10/10 Excellent

WAI SZE BLANCHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room, plenty of car parking space
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and rooms. Bit of noise from the road but I wasn't to Disturbed.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are exceptionally helpful and friendly and the overall service is exemplary! I have stayed here before and I will definitely stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good three star hotel. Very pleasant, friendly and efficient staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in quiet area with parking. Rooms have decent space.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Chloe on reception was excellent, really helpful and informative and fixed my TV.
Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good overnight stop

We arrived very late, but still the service was friendly, fast and efficient. Plenty of parking and the area was very quiet, it felt safe leaving a car there. Breakfast was good and well staffed. Plenty of choice, all fresh. Nice and clean dining area. It wasn't far to the Channel Tunnel either, so overall quite convenient. We'll certainly be back.
Stayed 1 night in Oct 2024

8/10 Good

Satinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, seemless check in and out. Breakfast was good. Staff was friendly. We had no issues of any kind. Highly recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Angel

Liked: Staff & service
This hotel is a bit outdated, bathroom was blocked, not looking very clean but no much chooses around.
Stayed 2 nights in Oct 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice roadside hotel with large room amd very comfortable bed. Breakfast was excellent. Dinner was spotty. The ale and meat pie had a crust like cardboard. The fish and chips very excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Vicky

Service great and staff very helpful. Thank you.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
As always staff and service excellent, however we had poor WiFi reception in our room this time but there was renovation works being carried out on other floors which may have effected the signal.. Cooked breakfast is always tasty and well served! Overall we enjoyed our stay and hope to return soon :)
Stayed 3 nights in Mar 2024

8/10 Good

christine

Liked: Cleanliness, staff & service, room comfort
Couldn't find TV remote, then couldn't get the TV to work and had to pop to reception twice before someone came up to sort it.
Stayed 1 night in Oct 2024

2/10 Terrible

Hiu Y

Liked: Cleanliness
Disliked: Staff & service, room comfort

Awful customer service

First time I have written a negative review. Got downgraded to a room with a single bed because my original double bed room had faulty air conditioning (on the hottest day of the year so far) - room condition clearly was not checked before check-in. Total lack of communication afterwards - said they would call an engineer but did not give me any updates all night whether I could move back into my double room once the problem is fixed. The only call I had was to ask for the original room key back, and they asked me to go back down myself to reception from my hotel room to hand the key back asap, it felt rather insulting! Did not sleep well at all due to room having a single bed rather than a double bed (which is what I booked and paid for). Was not looking for big perks - but they did not offer any compensation or goodwill gesture at all for my poor experience. They only offered to ‘register me as an IHG member’ upon checkout - which would have been free for me to do online anyway! Awful customer service experience overall and an uncomfortable stay. Will not use again.
Stayed 1 night in Jun 2025

8/10 Good

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet room. Perfect for an overnight stay.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception area modern and welcoming. Staff friendly, helpful and welcoming. Romm, clean. Bed comfy. Sky TV, frustrating (took ages to find channels we wanted) windows need sealing as could feel a draft and hear traffic noise. However the worst thing was the noise from the other guests - banging on doors and running up and down the corridors until 1am. So frustrating.
Stayed 1 night in Oct 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the noisy neighbours, it was a great experience. Staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Catrin

Fantastic place to stay. Quiet and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

JoanJezzard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. So clean and modern Staff the best
Stayed 2 nights in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.