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Holiday Inn Ashford Central by IHG

Property class: 3.5

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Daily buffet breakfast for a fee - Holiday Inn Ashford Central by IHG (Ashford)
Point of interest - Holiday Inn Ashford Central by IHG (Ashford)
A living room with a dark wooden door, teal and gray sofa, patterned chairs, and a wooden bookshelf with various decorative items. - Holiday Inn Ashford Central by IHG (Ashford)
A bar area with wooden tables and chairs, a television screen, and a bar counter with bottles. - Holiday Inn Ashford Central by IHG (Ashford)
A reception area with a modern desk, a staircase, and a wooden ceiling. - Holiday Inn Ashford Central by IHG (Ashford)
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Holiday Inn Ashford Central by IHG. The on-site international cuisine restaurant, The Junction Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

In-room safe, desk, iron/ironing board, cribs (free)

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a wooden headboard, two white pillows, a framed abstract painting, bedside lamps, and a telephone on a wooden nightstand.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs (free)

Premium Room, 1 Double Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, iron/ironing board, cribs (free)

Room, 1 Double Bed, Accessible

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Ashford, Holiday Inn Ashford Central by IHG is in a rural area. The area's natural beauty can be seen at Kent Downs and Hothfield Heathlands Nature Reserve, while Arden Theatre and Fleur de Lis Heritage Centre are cultural highlights. Hollywood Bowl and Imagine Play Centre are also worth visiting. Visit our Ashford travel guide
Map
Canterbury Road, Ashford, England, TN24 8QQ

What's nearby

  • Cineworld Ashford
    11 min walk - 0.6 miles
  • Ashford Museum
    19 min walk - 1.0 mile
  • St Mary The Virgin Church
    19 min walk - 1.0 mile
  • Hollywood Bowl
    19 min walk - 1.1 miles
  • Conningbrook Lakes Country Park
    4 min drive - 1.9 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station)
    4 min drive
  • London (SEN-Southend)
    95 min drive

Restaurants

  • The County Hotel (Wetherspoon)
    15 min walk
  • Domino's Pizza
    12 min walk
  • The Star
    17 min walk
  • The Bybrook Barn
    2 min walk
  • McDonald's
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bybrook Tavern
  • The Junction Restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving after regular check-in hours can ring the bell at the front doors to gain access to the hotel.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Ashford Central by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ashford Central by IHG?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Ashford Central by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Ashford Central by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Cineworld Ashford, St Mary The Virgin Church, and Hollywood Bowl. Ashford Designer Outlet and Willesborough Windmill are also within 3 mi (5 km). Ashford International Station is 23 minutes by foot and Ashford, England, UK (QDH-Ashford Intl. Train Station) is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ashford Central by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 233 out of 710 reviews
Rating 8 - Good. 310 out of 710 reviews
Rating 6 - Okay. 101 out of 710 reviews
Rating 4 - Poor. 40 out of 710 reviews
Rating 2 - Terrible. 26 out of 710 reviews

Reviews

Verified review

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Overnight stay for euro tunnel which was perfect as 20 mins away. However, hotel going through a much needed refurb. Room was okay but the bed was softer than a marshmallow. Food was good though in restaurant and the girl serving was extremely polite and lovely.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Charles

Disliked: Property conditions & facilities
The place looks very tired and run down. Room was clean and the shower was good, but that's about the only positive.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night before leaving for an early start to Le Shuttle. Air con unit had broken so they offered to put a fan in the room. Would definitely stay here again before an early travel. Room was comfortable. I can't comment on food as we didn't eat there but If you don't fancy the food there then Harvester is just across the road. Very friendly staff. Would stay here again.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Linzi

Disliked: Cleanliness
Hotel is undergoing renovation and I was in a room that presumably has not yet been renovated. Cleanliness wasn't great, and I had asked for the room to be configured as a double but was given a twin which was unfortunately unable to change. Was fine for a night for the purposes I needed it but wouldn't stay again.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

caroline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning not working on hottest day, no sleep due to the heat. No regular coffee in the room only decaf.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Melissa Rosamond O

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go to this hotel it’s not run at all well manger has no idea took the cost of my room 3 times and 2 weeks on I’m still struggling to get the money back it’s a very badly run hotel the rooms need decorating and that was the case half finished terrible
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Ian

Liked: Cleanliness
Very convenient and clean nice basic hotel
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Stuart

Liked: Cleanliness, property conditions & facilities
Sam booked us in and was very accommodating & looked after us. The hotel was going through a refurb but had no bearing on the stay. Our issue revolves around the bar on the sink not working, or wouldnt open once we had filled the sink with water. Had to brush our teeth in the shower. On one of the hottest nights of the year then Aircon failed. Okay, these things happen but when we went check out the following morning: 1. A different receptionist don't ask us about our stay so I decided to bring up both issues and explained I was happy. A member of staff standing by, I don't know who he was, interrupted and said, yes, we knew about those issues. Honestly? Why would you put us in a room that had issues that you knew about. The amount of rooms available must have been huge. The hotel was pretty much empty. It's a pity because the hotel, bar, location was fantastic but who ever is managing it needs to communicate to their staff. We are well hardened travellers & use Holiday Inn quite alot. First time this has happened in a Holiday Inn. Very, very disappointing.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uk road trip

Staff were nice, rooms clean nice breakfast and plenty car park spaces
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent overnight stop over
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking large clean room, corridors a little dated and twist and turn for ages, staff friendly, excellent sleep would defo stay here again
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Sirah

Liked: Staff & service

Gluten free diet catered for .

Our stay was very comfortable, and pleased to see dietary requirement catered for at breakfast .
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay close to Ashford .

Very good,all staff from reception to cleaners very polite and cheerful and helpful. The room was really comfortable and spacious. The dining room was lovely,the breakfast selection was excellent and very tasty. We shall be visiting the area again in late November early December for about a week and will definitely book again with you.
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Albin Solem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick in & out

Short distance to Eurotunnel Best fish & chips I ever had
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

simon

Disliked: Staff & service, property conditions & facilities
Needs a massive refurb
Stayed 1 night in Sep 2022
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

convenient for Eurotunnel. clean rooms. no kettle

convenient for Eurotunnel. clean rooms. no kettle
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here for 2 nights while working in the Kent area and it’s a great hotel. Large free car park if you are a resident and you must register your number plate in reception, really friendly lady on reception. I requested a high floor and that’s what I received. Nice sized room which you would expect from Holiday Inn, decent restaurant and bar area with a nice beer garden. Would recommend if staying in the middle of Kent and not far from Dover.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

C. Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but needs some bits and bobs

The hotel staff was friendly with a professional attitude. A mini fridge in the room would have been nice and a toilet brush in the bathroom as well. Overall a good stay considering the air conditioning which was a big plus.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean & tidy but bar area looking a bit sorry and not many ales available
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Arrived and was greeted very nicely by a member of staff at reception. I have a few mobility issues even tho not disabled but he found me a ground floor room with walk in shower. Room was nice and clean and a very comfy bed. Was for 4 nights and everything was great. Would definitely return when back down in area.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

David Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw hares from our room window, lovely setting. The one down side, in the very hot weather, a humid night, the air con wasn't working...... I had picked the hotel based on the fact there was air con
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
Menu very poor as little choice of mains! Was told we were not able to use the restaurant due to coach tours being prioritised over other paying guests. We were accommodated in the bar and told menu choice was same as in restaurant but felt ‘pushed out’ because the restaurant was full with tour parties.. Staff were very friendly and accommodating and often seemed over worked! Would have to think twice before booking again due to the lack of menu choice and restaurant seating availability we experienced!
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not up to expectations

We rang to check what time food was available until and were told the restaurant was open until 9.30. When we got there the restaurant was closed for a function!! We ate off a very limited bar menu in our room which was not ideal. The key card stopped working so my husband went to reception where he stood in a queue with 3 more people with the same problem and a very grumpy receptionist telling them all it was their fault! The hotel and facilities were good but the receptionist ( male) was rude and the bar staff grumpy and poorly trained
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Mubashshir

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were a family with a small child; we were given the last room at the end of the property. The walk to our room took about 5 mins and was not easy with a child. We even requested to get a room closer because we had a child but were told everything is fully booked. We then saw two young men who came after our reservation and were given a much closer room (no difference in the type of room). The hotel phone was not working, when we complained, they asked us to use our mobile phone and call the number on the website to speak to someone in reception. I booked Holiday Inn hoping that the franchise is good and the overall experience will be better; was very disapointed with the overall service & room amenities.
Stayed 1 night in Jun 2022