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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Hotel in Ashford with 2 restaurants and a full-service spa

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Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe Suite | In-room safe, free WiFi, bed sheets
Golf
In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Hot Tub
  • Pool
  • Room service
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room (Manor)

Classic Room (Manor) | In-room safe, free WiFi, bed sheets

Classic Room (Manor)

Highlights

Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Luxe)

In-room safe, free WiFi, bed sheets

Room, 1 Double Bed (Luxe)

Highlights

Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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Exterior

Ashford International Hotel & Spa

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  • Spa
  • Pet friendly
8.0 out of 10, Very Good, 1,001 reviews
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About the neighborhood

Map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

What's nearby

  • Hollywood Bowl - 6 min drive - 3.5 miles
  • Willesborough Windmill - 6 min drive - 5.1 miles
  • Ashford Designer Outlet - 7 min drive - 4.4 miles
  • Port Lympne Wild Animal Park and Gardens - 15 min drive - 13.4 miles
  • Canterbury Cathedral - 20 min drive - 14.3 miles

Getting around

  • Wye Station - 3 min drive
  • Gatwick Airport (LGW) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dobbies Garden Centre - ‬4 min drive
  • ‪The Old Mill - ‬3 min drive
  • ‪Marino's Fish & Chips - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Upscale hotel
You can look forward to golfing on site, a terrace, and a garden at Eastwell Manor, Champneys Hotel & Spa. Indulge in a body wrap, a body scrub, and reflexology at Champneys, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and al fresco dining. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a conference center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and free newspapers
  • Laundry services, a front-desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Eastwell Manor, Champneys Hotel & Spa have amenities such as free WiFi, safes, and room service.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 18 for adults and GBP 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Manor
  • The Pavilion

Things to do

  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 18.00 for adults and GBP 15.00 for children
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 60 per day
  • Spa fee: GBP 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 AM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 AM.

Is Eastwell Manor, Champneys Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Eastwell Manor, Champneys Hotel & Spa?

Self parking is free at this property.

What time is check-in at Eastwell Manor, Champneys Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Eastwell Manor, Champneys Hotel & Spa?

Check-out is at 11 AM.

Where is Eastwell Manor, Champneys Hotel & Spa located?

Situated in Ashford, this spa hotel is 1.6 mi (2.6 km) from Kent Downs and within 6 mi (10 km) of Hollywood Bowl and Godinton House and Gardens. St Mary The Virgin Church and Ashford Museum are also within 6 mi (10 km).

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Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 236 out of 571 reviews
Rating 8 - Good. 151 out of 571 reviews
Rating 6 - Okay. 100 out of 571 reviews
Rating 4 - Poor. 45 out of 571 reviews
Rating 2 - Terrible. 39 out of 571 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10

Very beautiful property!
Stayed 2 nights in Mar 2025

10/10

amazing stay beautiful grounds to walk on also breakfast was great plenty to have from fruits to a full english breakfast !!!
Stayed 1 night in Sep 2024

8/10

Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room. Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow. Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.
Stayed 2 nights in Mar 2025

6/10

Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.
Stayed 1 night in Feb 2025

10/10

One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended
Stayed 1 night in Oct 2024

4/10

Had a lovely cream tea. After that it was pretty average considering the price you pay per night. You wait a long time to get served and a long time to get drinks. Breakfast was under staffed and very frustrating to watch bad service. Little things like having bowls available and keeping the breakfast buffet well stocked was a problem.
Stayed 1 night in Feb 2025

10/10

The property was beautiful, and the staff were extremely helpful.
Stayed 2 nights in May 2024

10/10

The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Stayed 2 nights in Aug 2024

10/10

Beautiful tranquil spot - an ideal retreat
Stayed 1 night in May 2024

10/10

The hotel staff were wonderful. The food was exquite.
Stayed 2 nights in Jun 2024

10/10

Amazing hotel,highly recommend
Stayed 1 night in Sep 2022

8/10

The grounds and main building are lovely but it’s worth noting that the accommodation bought on Expedia was not in the main building but a modern building on the same site. After initial teething problems with the room we enjoyed our overnight stay. The weather was beautiful enabling use of the outdoor pool which was a very relaxing area compared to the busy indoor spa facilities. The restaurant was fabulous for dinner and breakfast.
Stayed 1 night in Oct 2024

4/10

Restaurant was already fully booked even for guests staying overnight. Guest should have priority partially when the hotel is in a rural location. Generally, staff were not as attentive or polite as when I've stayed before. Took 3 days for a VAT receipt and three phone calls. Breakfast DIY tea was down market and not in teapots. Run out of bread for toast that's poor for price point paid. Plumbing extremely noisy in adjacent room with loud screeching I assume when taps turned on? Gym and spa very good. Staff there were very polite and helpful. I always stay in hotels with spa facilities when on business but will give Eastwell a miss next visit to Kent.
Stayed 1 night in Feb 2025

10/10

Absolutely beautiful place, stunning grounds and great outdoor pool. Good location and facilities.
Stayed 1 night in Aug 2022

8/10

Had a good time in lovely surroundings, we had a nice room & generally good customer service - especially the breakfast staff, but the place needs renovating; some rooms had rotten wooden windows, gardens required tending - general TLC.
Stayed 4 nights in Jul 2024

8/10

We had a relaxed stay, loved the architecture and facilities. Rooms nice large size although decor and furnishings tired. Check in staff helpful however housekeeping and others around the property surly.
Stayed 2 nights in Jun 2024

8/10

Ideal for short break
Stayed 2 nights in Feb 2023

10/10

Fantastic hotel. Great place to recharge your batteries.
Stayed 1 night in Feb 2023

10/10

This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect
Stayed 1 night in Sep 2024

10/10

Had a wonderful time at Eastwell Manor, especially being looked after by the lovely staff. I would highly recommend..
Stayed 1 night in Jun 2024

10/10

This place was very beautiful and we loved our stay here. All the staff were friendly and helpful in every way.
Stayed 2 nights in Oct 2022

8/10

Great place with beautiful grounds. Only thing that let it down was that the staff are massively stretched. They need more staff so that they are not constantly running around. The staff were great, they just need a bit more help .
Stayed 1 night in Aug 2024

10/10

An excellent and very relaxing weekend stay. Staff were friendly, facilities were great and the grounds are lovely. We will return.
Stayed 2 nights in Mar 2023

8/10

Good hotel in beautiful surroundings. Staff were excellent . The hotel is a little tired in places but the main areas are good and the grounds lovely. Champneys Spa area was good with excellent swimming pool.
Stayed 1 night in Oct 2022

4/10

Stunning Manor House - afternoon tea was Ok, just one lady looking after the lounge area. Clearly understaffed and only had one drink, got drinks menu and no one ever came back. Would have spent more money but missed opportunity. Room was shabby, cobwebs in windows and bedside lamps, badly water stained wallpaper in window in bedroom (Room 621). Breakfast was poorly organised too - only one person allowed to take orders it appeared. Big pots of pre made coffee that you help yourself too, buffet table not topped up regularly. Again, not enough staff. Bar service was poor also, long waits and was given alcoholic beer when ordered non alcoholic beer. Very pleased we dined at local pub down the road (highly recommend doing this if you have to stay at this place). The appearance does not match the poor standards inside. We will not be returning
Stayed 1 night in Feb 2025