Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Hotel in Ashford with 2 restaurants and a full-service spa

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Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
Indoor wedding
Meeting facility
In-room safe, free WiFi, bed sheets
Superior Room (Manor) | In-room safe, free WiFi, bed sheets
Eastwell Manor, Champneys Hotel & Spa offers a tranquil escape with rejuvenating facials, golf, al fresco dining at two restaurants, fitness classes, a conference center, and a steam room, all supported by attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Hot Tub
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Suite

Highlights

Heating
TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Luxe)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

Classic Room (Manor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Double Beds

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

What's nearby

  • Willesborough Windmill - 6 min drive - 5.1 miles
  • Ashford Designer Outlet - 7 min drive - 4.4 miles
  • Port Lympne Wild Animal Park and Gardens - 15 min drive - 13.4 miles
  • Port Lympne Wild Animal Park - 15 min drive - 13.5 miles
  • Canterbury Cathedral - 20 min drive - 14.3 miles

Getting around

  • Wye Station - 3 min drive
  • Gatwick Airport (LGW) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Catch - Fish n Chips - ‬3 min drive
  • ‪The Stag - ‬4 min drive
  • ‪The Bybrook Barn - ‬5 min drive
  • ‪Tickled Trout - ‬3 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Upscale hotel
You can look forward to golfing on site, a terrace, and a garden at Eastwell Manor, Champneys Hotel & Spa. Indulge in reflexology, aromatherapy, and a manicure/pedicure at Champneys, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and al fresco dining. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a conference center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and meeting rooms
  • A banquet hall, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Eastwell Manor, Champneys Hotel & Spa have amenities such as free WiFi, safes, and room service.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 18 for adults and GBP 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Manor
  • The Pavilion

Things to do

  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (5,586 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 18.00 for adults and GBP 15.00 for children
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 60 per day
  • Spa fee: GBP 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 AM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 AM.

Is Eastwell Manor, Champneys Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Eastwell Manor, Champneys Hotel & Spa?

Self parking is free at this property.

What time is check-in at Eastwell Manor, Champneys Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Eastwell Manor, Champneys Hotel & Spa?

Check-out is at 11 AM.

Where is Eastwell Manor, Champneys Hotel & Spa located?

Situated in Ashford, this spa hotel is 1.6 mi (2.6 km) from Kent Downs and within 6 mi (10 km) of Hollywood Bowl and Godinton House and Gardens. St Mary The Virgin Church and Ashford Museum are also within 6 mi (10 km).

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Reviews

Eastwell Manor, Champneys Hotel & Spa Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.0

Staff & service

7.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 241 out of 594 reviews
Rating 8 - Good. 156 out of 594 reviews
Rating 6 - Okay. 106 out of 594 reviews
Rating 4 - Poor. 49 out of 594 reviews
Rating 2 - Terrible. 42 out of 594 reviews

Reviews

10/10 Excellent

Charlotte

Great grounds!
Stayed 2 nights in Jun 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property!
Stayed 2 nights in Mar 2025

10/10 Excellent

ANTHONY

The best in Kent

One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Bobbie

Liked: Staff & service, room comfort

Night stay

Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.
Stayed 1 night in Mar 2025

10/10 Excellent

Anusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Stayed 2 nights in Aug 2024

8/10 Good

Satnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for short break
Stayed 2 nights in Feb 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great place to recharge your batteries.
Stayed 1 night in Feb 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and very relaxing weekend stay. Staff were friendly, facilities were great and the grounds are lovely. We will return.
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service

One of England's most beautiful hotels

Eastwell Manor must rate as one of the most beautiful hotels in the UK. The building is incredible, the staff are wonderful and the whole experience one of total relaxation. I stayed in one of the rooms in the annex and the bed left a bit to be desired but everything else during my brief stay was perfect.
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful estate in countryside with very luxurious amenities. Food and service were excellent. Special kudos to Jack in the lounge. Who is very knowledgeable, helpful and entertaining.
Stayed 1 night in May 2023

8/10 Good

Gerard

Liked: Staff & service, amenities, property conditions & facilities
Beautiful period property in rural setting. Restaurant very good but bar service poor.
Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful manor house

Beautiful manor house with excellent spa attached. We stayed in an original manor house bedroom and the room was huge! Very friendly and helpful staff too. Only one point to note for future guests, we could not get a table for dinner in the evening as it was fully booked, so best request a table in advance of arrival.
Stayed 1 night in Aug 2022

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

A nice relaxing stay. Staff were very polite. The only gripe was that the heated towel rail in our room stopped working. We reported it 2 days running and nothing was done.
Stayed 5 nights in Sep 2022

6/10 Okay

Mark

Liked: Cleanliness

Tired

Tired
Stayed 1 night in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very caring, kind and considerate. They were breath fresh air. There were areas of the estate that could do with some work but overall, it was very good. The grounds were beautiful to hold, and the food was very good. The room was good but the beds was a little uncomfortable and the pillows flat. It would’ve been nice if there was a minibar but none of these spoiled our time there. We would come again. thank you for making our time there special.
Stayed 2 nights in May 2024

8/10 Good

Brad

Liked: Staff & service
Disliked: Cleanliness
A most beautiful property in enchanting grounds. The Spa is a huge let down as it’s riddled with MOLD ! That’s a health hazard and needs attention ASAP !
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

A step back in time.

Beautiful location, very relaxing and a step back into history at the same time. Only real criticism was that the bathroom windows would not close properly as they were clearly written and in need of repair. As regards Champneys, nice facility, however, clearly getting tired with plaster falling off adjacent to the sauna and the showers in need of an update. The staff were all very helpful and always on hand.
Stayed 2 nights in Jun 2024

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
My wife rang ahead due to ETA after 10 pm and were told the booking was cancelled (by the hotel for no apparent reason) and they were ‘full’. Rang Expedia and a room became available…. Stressful situation as all of this evolved during the motorway journey. Fortunate that the hotel was worth the fight. Circumspect about booking again.
Stayed 1 night in Jul 2024

2/10 Terrible

Jordon

Disliked: Cleanliness, staff & service, property conditions & facilities
It costs more than its worth! Very disappointing!
Stayed 1 night in Sep 2024

4/10 Poor

Jonathan, Peasmarsh

Liked: Cleanliness, amenities
We ordered a twin double bedded room which was not available so one of us slept on the sofa. The drinks and meals were overpriced and mediocre.
Stayed 1 night in Aug 2022

4/10 Poor

Andy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Some good some bad

The service was good, we were not in the main hotel but in the coach house, the bathroom was very damp and smelled awful. The curtains refused to close and the door had a large gap underneath it which made the room very light at night. The service and staff were great - so really pretty mixed
Stayed 1 night in Nov 2022

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Really disappointed, was expecting a lot more , my room was tiny , could barley walk in there, no air con the windows had rotted where the wood was rotting away , spiders all in the room and wasps in the hall way. The spa facilities one of the jacuzzis wasn't working , the ceiling looked like it was falling off in the jacuzzi area , however I will say the staff were all lovely and the rest of the spa was good. The outside area was beautiful I feel that's the only think other than the spa that compliments this hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Wayne

Liked: Cleanliness
Disliked: Room comfort

Nice place, but room was poor

Main building and grounds were stunning. Bar staff were amazing. Room was not up to the price and housekeeping was poor, shower gel shampoo and conditioner bottles left empty, room simple and basic for the price. Had to shower at the spa, which was adequate but nothing special. Breakfast was nice but the servers were struggling to keep up with demand, clearly under staffed, meaning long waits and slow turn around of tables. Staff uninterested in our feedback on check out
Stayed 1 night in Mar 2023

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities, room comfort

Missing the attention to details

Overall, a great experience, however there are a few attentions to detail that have been missed. The shower in the bathroom was moldy, mentioned this to the person on reception who said they would look at it, but upon returning to the room it was still the same. The toilet was square but fitted with a round toilet seat, otherwise was a great stay.
Stayed 2 nights in Sep 2022