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Ashford International Hotel & Spa

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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Photo gallery for Ashford International Hotel & Spa

Exterior
Reception
Terrace/patio
Indoor pool, sun loungers
Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

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Hampton by Hilton Ashford International

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  • Free WiFi
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  • Air conditioning
8.6 out of 10, Excellent, 510 reviews
Hampton by Hilton Ashford International

About the neighborhood

Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • Hollywood Bowl - 18 min walk - 1.0 mile
  • Willesborough Windmill - 3 min drive - 2.9 miles
  • Ashford Designer Outlet - 4 min drive - 1.7 miles
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 11.2 miles
  • Gusbourne Estate Winery - 15 min drive - 12.2 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Ashford International Hotel & Spa

Upscale eco-certified hotel near a train station
You can look forward to a terrace, shopping on site, and a garden at Ashford International Hotel & Spa. Treat yourself to a manicure/pedicure, a facial, or a deep-tissue massage at the onsite spa. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. In addition to a sauna and a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • 19 meeting rooms, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 179 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ashford International Hotel & Spa?

Self parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Check-out is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this spa hotel is within 1 mi (2 km) of Cineworld Ashford, Ashford Museum, and St Mary The Virgin Church. Hollywood Bowl and Ashford Golf Club are also within 2 mi (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

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Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, loved having spa available for guests walkable dinning options friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned for a stop over on the way to France
Stayed 1 night in May 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that my dog got a welcome doggie goody bag on check-in and she could eat breakfast with us. Very clean, modern and lots of choice for breakfast. Will definitely stay again. We stayed the night before as we caught the channel tunnel the following morning which was convenient.
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice experience, very clean throughout and staff were polite
Stayed 1 night in May 2025

10/10 Excellent

philippe

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, large room, nice swimming pool, nice personal,
Stayed 1 night in May 2025

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
the booking in was very professional. nice comfortable room. food good
Stayed 3 nights in May 2025

4/10 Poor

Peter

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check in was quick and easy,
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast and comfy rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

CRESWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities
Stayed 3 nights in May 2025

10/10 Excellent

Julie Dawn

Liked: Cleanliness, staff & service, amenities
We had a good night's sleep in comfortable beds after a tiring journey. The reception is open 24 hours a day, so it wasn't a problem arriving at 1 am. Julie the receptionist is lovely and went above and beyond to help us.
Stayed 1 night in Jun 2025

10/10 Excellent

Oyeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hospitality
Stayed 1 night in Apr 2025

10/10 Excellent

Dorrit

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities, clean and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Really kind and helpful member of staff checked me and my family in. She reassured me that the meaning of service hadn’t been forgotten! She made me feel important and went out of her way to help. The hotel is a lovely place to stay, rooms are delightful, nicely decorated, clean and not too hot. I’m really pleased to have booked and stayed.
Stayed 1 night in May 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable hotel

Very comfortable hotel. Made a good base for touring Kent. Would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, staff are very friendly and kind however wanted £5.10 for a litre bottle of water!
Stayed 3 nights in Apr 2025

4/10 Poor

Bharti

Disliked: Amenities
Our room smelt of stale food or stinky feet all night. Pillows toooo soft and bed had a deep dip. Needs refreshing and deep clean.
Stayed 1 night in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Comfortable peaceful stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet at night
Stayed 1 night in Apr 2025

8/10 Good

sham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Very comfortable bed. Food good. Breakfast lovely. Staff very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice comfortable hotel.
Stayed 2 nights in Dec 2024

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other people staying at the Hotel let there children run and shout in the corridors late in the evening which woke me up.
Stayed 1 night in Apr 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Some dirty plates in the halls but amazing otherwise!
Stayed 3 nights in Feb 2025