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Ashford International Hotel & Spa

Property class: 4

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Photo gallery for Ashford International Hotel & Spa

A spacious reading area with a high ceiling, wooden bookshelves, a blue sofa, and yellow chairs. - Ashford International Hotel & Spa (Ashford)
A modern interior with two yellow armchairs, a wooden bookshelf filled with decorative items, and a skylight above. - Ashford International Hotel & Spa (Ashford)
A gym with treadmills, exercise bikes, and weight machines. - Ashford International Hotel & Spa (Ashford)
A modern lounge area with seating arrangements, tables, and decorative elements. - Ashford International Hotel & Spa (Ashford)
An indoor swimming pool with lounge chairs and a lifebuoy on the wall. - Ashford International Hotel & Spa (Ashford)
You can look forward to a terrace, shopping on site, and a garden at Ashford International Hotel & Spa. For some rest and relaxation, visit the sauna, and indulge in a deep-tissue massage, a body wrap, or a manicure/pedicure. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Fitness classes and yoga classes are offered at the health club; Ashford International Hotel & Spa also has dry cleaning/laundry services, a bar, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

A hotel room with a large bed, a wooden headboard, a nightstand with a telephone, a glass table with a chair, and two lamps.

Classic Double Room

8.8 out of 10
Excellent
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a large bed, a wooden headboard, a red chair, a small table with a lamp, and artwork on the walls.

Classic Twin Room

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

A hotel room with a large bed, a desk with a computer, a chair, a sofa, a small table, and a window with curtains.

Superior King Room

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, and a mirror.

Deluxe King Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

A hotel room with a large bed, two armchairs, a desk, and a small table.

Classic King Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a nightstand, a lamp, a chair, and a framed picture on the wall.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

A hotel room with a large bed, a red sofa, a desk, and a chair.

Classic Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Ashford, Ashford International Hotel & Spa is near a train station. Ashford Museum and Tenterden Museum are cultural highlights, and some of the area's landmarks include Leeds Castle and Willesborough Windmill. Hollywood Bowl and Imagine Play Centre are also worth visiting. Visit our Ashford travel guide
Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • Cineworld Ashford
    10 min walk - 0.6 miles
  • Ashford Museum
    19 min walk - 1.1 miles
  • St Mary The Virgin Church
    19 min walk - 1.1 miles
  • Hollywood Bowl
    3 min drive - 1.5 miles
  • Ashford Designer Outlet
    4 min drive - 2.1 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station)
    5 min drive
  • Gatwick Airport (LGW)
    70 min drive

Restaurants

  • Domino's Pizza
    20 min walk
  • Horizon
    3 min walk
  • The Bybrook Barn
    16 min walk
  • McDonald's
    20 min walk
  • Nando's
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Ashford International Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this hotel is within 1 mi (2 km) of Cineworld Ashford, Ashford Museum, and St Mary The Virgin Church. Hollywood Bowl and Victoria Park are also within 2 mi (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ashford International Hotel & Spa Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 422 out of 1006 reviews
Rating 8 - Good. 307 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay here for a wedding near by, the breakfast was lovely and the spa was a real treat the next day - even after we checked out! Staff were great and room was really comfy and spacious.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with lovely staff and good location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay overnight for early morning Le Shuttle connections.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Room ok, very dated. Service in the bar very slow. Had to move room due to it smelling of smoke, but they did move us with no problem. Stayed mainly for location. Would choose somewhere else next time
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Short stay of 2 nights, good location, parking ok, reception staff were friendly and helpful, free parking for residents, room was okay, needs a refurbishment, broken and cracked tiles in bathroom, shaving mirror broken, toilet very low, shower over bath was good, powerful, tea and coffee facilities adequate, noticed no USB points in room, TV was okay although no You Tube, Bed was very comfortable , enough seating options . Dinner on 1st night was very over priced, breakfast was however excellent, plenty of choices with freshly cooked food.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very convenient for Le Suttle. Dog friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with Great facilities
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel to use the pool facilities which were so packed with local members I could not swim in a straight line. I was disgusted when a bloodied sanitary towel floated past me in the pool and not impressed by the cleanliness of the toilets which had clearly not been checked for some time as there was poo in the loo! Grim. I did have a lovely meal in the restaurant and the staff were friendly and accommodating.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. Staff are excellent. Friendly and helpful. Room was nice, clean and comfortable. Will stay again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped overnight before going in the shuttle. Good location. Staff very friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel comfy bed breakfast excellent staff very friendly the only downside was no fridge in room and this weather would of been good to put the water in and no glasses or plastic cups for in the bathroom had to use coffee cup but otherwise brilliant hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Parking was very good and the food well presented
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the facilities are in good condition
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel great staff and really nice for a family stay or as we did a stop over before hitting Europe. And a really good showe!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice competent hotel. Very good reception. It does need more staff. Think it was pretty full and reception and the restaurant were under-staffed. Would go there again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good hotel. Really good breakfast, lots of choice. Friendly staff. Comfortable bed. Only annoying thing was that children could not use the pool until 9am. I understand why however we wanted a swim before breakfast so couldn’t do this as a family as we were heading off at 9.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel, fantastic food, very comfortable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, relaxing stay with plenty of parking.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast and bar meals
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice large and comfortable room, good buffet breakfast, staff very pleasant.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Double bed
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Stayed 1 night in Dec 2025