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Ashford International Hotel & Spa

4.0 star property
Eco-certified retreat offers a peaceful escape with garden surroundings, soothing spa treatments, healthy dining options, yoga classes, and poolside relaxation

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Photo gallery for Ashford International Hotel & Spa

Lobby sitting area - Ashford International Hotel & Spa (Ashford)
Body treatments, hot stone massages, deep-tissue massages - Ashford International Hotel & Spa (Ashford)
Gym - Ashford International Hotel & Spa (Ashford)
Lobby sitting area - Ashford International Hotel & Spa (Ashford)
Indoor pool, sun loungers - Ashford International Hotel & Spa (Ashford)
Located near a train station, Ashford International Hotel & Spa combines comfort with wellness. Guests enjoy garden views, British cuisine at Horizon Restaurant, and a health club with yoga classes and sauna. Free in-room WiFi keeps you connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic King Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Ashford, Ashford International Hotel & Spa is near a train station. Ashford Museum and Tenterden Museum are cultural highlights, and some of the area's landmarks include Leeds Castle and Willesborough Windmill. Hollywood Bowl and Imagine Play Centre are also worth visiting. Visit our Ashford travel guide
Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • Cineworld Ashford
    10 min walk - 0.6 miles
  • St Mary The Virgin Church
    19 min walk - 1.1 miles
  • Ashford Museum
    19 min walk - 1.1 miles
  • Ashford Golf Club
    3 min drive - 1.7 miles
  • Hollywood Bowl
    3 min drive - 1.5 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station)
    5 min drive
  • Gatwick Airport (LGW)
    70 min drive

Restaurants

  • McDonald's
    20 min walk
  • The Bybrook Barn
    16 min walk
  • Greggs
    18 min walk
  • Domino's Pizza
    20 min walk
  • Starbucks
    18 min walk

About this property

Ashford International Hotel & Spa

Upscale hotel near a train station
You can look forward to a terrace, shopping on site, and a garden at Ashford International Hotel & Spa. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a facial, or a deep-tissue massage. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • 19 meeting rooms, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 179 rooms offer comforts such as free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Check-out is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this hotel is within 1 mi (2 km) of Cineworld Ashford, Ashford Museum, and St Mary The Virgin Church. Hollywood Bowl and Ashford Golf Club are also within 2 mi (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ashford International Hotel & Spa Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Vernon

Parking was very good and the food well presented
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ram

Liked: Cleanliness
Great hotel great staff and really nice for a family stay or as we did a stop over before hitting Europe. And a really good showe!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed for two nights over the Easter weekend and thoroughly enjoyed our stay. The staff were very welcoming and efficient. We did need to call reception to ask them to contact the room next to us, as the guests were quite loud, and the matter was dealt with promptly. The spa and swimming pool were excellent and enjoyed a massage! Breakfast was served buffet-style, with a great variety of choices.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect in our stay room was clean and nice all the amenities were good was a shamed that the hot tub wasn’t operating in our stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Double bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, relaxing stay with plenty of parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Excellent hotel, fantastic food, very comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast and bar meals
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice large and comfortable room, good buffet breakfast, staff very pleasant.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

SAMIR

Liked: Staff & service
Disliked: Cleanliness
Pros: Parking and location. Cons: Rooms and corridors need renovation. Heating was terrible with draft coming from "Off" AC, and radiator in adequate. Hairs and generally dirty bathroom, hadn't been cleaned. Really cheap toilet paper - had to fold about 6 time to stop it disintegrating!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Siddharth

Liked: Cleanliness, property conditions & facilities
Staff seemed courteous. Rooms were to the expectations. The Sauna and Jacuzzi were not working which was a shame. But over, happy with our stay.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very pleasant though obviously overworked.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Property conditions & facilities
Clean room Staff excellent Breakfast 5 out of 10.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff
Stayed 1 night in Aug 2025
Verified

4/10 Poor

benjamin Charles

Disliked: Amenities, property conditions & facilities
Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great design had been thought about & everything was easy access Bathroom was stunning Bed & pillows really comfy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Good pool
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, extremely friendly and helpful staff., comfortable room Great to be able to stay with your dog.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Nice spa and pool
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, loved having spa available for guests walkable dinning options friendly staff.
Stayed 1 night in Jun 2025