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Ashford International Hotel & Spa

4.0 star property
Eco-certified retreat offers a peaceful escape with garden surroundings, soothing spa treatments, healthy dining options, yoga classes, and poolside relaxation

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Photo gallery for Ashford International Hotel & Spa

Lobby sitting area - Ashford International Hotel & Spa (Ashford)
Lobby sitting area - Ashford International Hotel & Spa (Ashford)
Gym - Ashford International Hotel & Spa (Ashford)
Indoor pool, sun loungers - Ashford International Hotel & Spa (Ashford)
Body treatments, hot stone massages, deep-tissue massages - Ashford International Hotel & Spa (Ashford)
Located near a train station, Ashford International Hotel & Spa combines comfort with wellness. Guests enjoy garden views, British cuisine at Horizon Restaurant, and a health club with yoga classes and sauna. Free in-room WiFi keeps you connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(49 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(10 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Ashford, Ashford International Hotel & Spa is near a train station. Ashford Museum and Tenterden Museum are cultural highlights, and some of the area's landmarks include Leeds Castle and Willesborough Windmill. Hollywood Bowl and Imagine Play Centre are also worth visiting. Visit our Ashford travel guide
Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • Cineworld Ashford
    10 min walk - 0.6 miles
  • Ashford Museum
    15 min walk - 0.8 miles
  • St Mary The Virgin Church
    15 min walk - 0.8 miles
  • Hollywood Bowl
    18 min walk - 1.0 mile
  • Ashford Designer Outlet
    4 min drive - 1.7 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station)
    5 min drive
  • Gatwick Airport (LGW)
    70 min drive

Restaurants

  • The Bybrook Barn
    16 min walk
  • McDonald's
    15 min walk
  • McDonald's
    20 min walk
  • Greggs
    18 min walk
  • Eureka Park Beefeater
    14 min walk

About this property

Ashford International Hotel & Spa

Upscale hotel near a train station
You can look forward to a terrace, shopping on site, and a garden at Ashford International Hotel & Spa. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a deep-tissue massage, or a facial. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Tour/ticket assistance, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 179 rooms offer amenities such as free WiFi, safes, and free bottled water. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Lobby
Hampton by Hilton Ashford International
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 645 reviews
Hampton by Hilton Ashford International
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Check-out is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this hotel is within 1 mi (2 km) of Cineworld Ashford, Ashford Museum, and St Mary The Virgin Church. Hollywood Bowl and Ashford Golf Club are also within 2 mi (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

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Reviews

Ashford International Hotel & Spa Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

Reviews

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Double bed
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice large and comfortable room, good buffet breakfast, staff very pleasant.
Stayed 1 night in Oct 2025

4/10 Poor

benjamin Charles

Disliked: Amenities, property conditions & facilities
Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
Stayed 7 nights in Dec 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Clean room Staff excellent Breakfast 5 out of 10.
Stayed 1 night in Sep 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice place to stay. All staff very friendly. Even clsaning staff say hello. Hughly fecommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and an enjoyable stay.

This is a great hotel in an ideal location for onward travel to France via Eurostar or Le Shuttle. The check-in was fast, friendly and efficient. The staff were all very helpful and the room was spacious, clean and comfortable. There was plenty of parking too.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, extremely friendly and helpful staff., comfortable room Great to be able to stay with your dog.
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay abd staff were friendly and helpful. Nice room, good location . Restaurant and food was very good. Enjoyed my stay. I did book an extra night.
Stayed 3 nights in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Nice spa and pool
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, loved having spa available for guests walkable dinning options friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first time I’ve stayed here for a few years as id started to use the Hilton in Ashford recently. Very impressed with this hotel now. It’s had a makeover and I’ll now be switching back. Very nice stay and very friendly staff too… excellent stay
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit

Nice hotel and comfortable room
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Three night stay to visit Ashford designer outlet and relax. Check in simple but hotel computer system down so some delay. Room clean and tidy, courtyard view. Hotel did not service the room after the second night despite the appropriate notice hanging on the door. Breakfast ok but could do with some charcuterie selection, also hot buffet somewhat tired. Weekday breakfast ends at 9.30am on the dot with everything cleared away so don’t turn up late! Pool and Spa facilities good. Staff friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed with the cooked breakfast it was left out for too long I have worked in catering I was shocked by the condition of the Bacon ,Sausages and especially the baked beans they should of been replaced all the eggs was hard yolks I think the chefs need a refresher course Everything else at the hotel was fine Room very large ideal for my family and my boys loved the swimming pool also playing pool in the bar area with there Grandad would definitely stay again
The eggs and beans at there worse
Stayed 2 nights in Oct 2025

10/10 Excellent

Jon-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff were super helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Kent

Lovely stay in the heart of Kent. The pool, steam room and sauna added that little bit of extra luxury. The hotel room was very comfortable and clean. We are in the Horizons restaurant and the waitress was very attentive. The food was amazing and service was quick. Cooked breakfast was a bit dry. I would say get up as soon as breakfast starts for a fresh one.
Stayed 1 night in Sep 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice experience, very clean throughout and staff were polite
Stayed 1 night in May 2025

8/10 Good

Nikki

Liked: Amenities
Stopped on a Thursday night en route to the channel tunnel to avoid a mad rush before our crossing on the Friday morning. We have stayed preciously but not for about 10-12 years. Hotel was nice, clean and said everything as listed - dinner in the restaurant was a bit so so, but overall not bad for the price we paid. Would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Aniceta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay

It is a nice and comfortable place to stay It would have been convenient if there is a Bus service stop nearby from the Hotel to the Town Centre We do not drive and it was expensive for us to get a taxi from the Hotel to Town Centre or to Ashford International Train station
Stayed 1 night in Jun 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, room comfort

Birthday weekend

The public areas such as the lobby was very clean, modern and welcoming. Gym was great for a hotel gym I was very impressed. Spa facilities were okay just abit cramped. Everywhere in the hotel was new apart from the rooms and corridors which were abit dated and felt abit old & dusty. However bed was very comfy.
Stayed 1 night in Sep 2025

6/10 Okay

Danny

Liked: Staff & service
Menu is okay but the service and wait times in the restaurant are absurd unfortunately. Rest of facilities fine. Rooms 3/5 all round
Stayed 2 nights in Sep 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that my dog got a welcome doggie goody bag on check-in and she could eat breakfast with us. Very clean, modern and lots of choice for breakfast. Will definitely stay again. We stayed the night before as we caught the channel tunnel the following morning which was convenient.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Comfortable peaceful stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing experience

On a long bike packing adventure, stayed for one night and enjoyed a massage at the spa. Top notch hotel, very helpful solo receptionist also stored my bike in the concierge room. I slept well and had a great breakfast.
Stayed 1 night in Jul 2025