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Kimpton Hotel Arras by IHG

4.0 star property
Local flavors shine at this downtown Asheville hotel where daily receptions and inspired cuisine await just steps from Pack Square

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2 restaurants, breakfast, lunch, dinner served; local cuisine - Kimpton Hotel Arras by IHG (Asheville)
View from room - Kimpton Hotel Arras by IHG (Asheville)
Terrace/patio - Kimpton Hotel Arras by IHG (Asheville)
Exterior - Kimpton Hotel Arras by IHG (Asheville)
Exterior - Kimpton Hotel Arras by IHG (Asheville)
Located in the heart of Asheville, Kimpton Hotel Arras offers a vibrant retreat with two on-site restaurants serving local cuisine. Guests can relax by the firepit or attend the manager's reception while enjoying views from the terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

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Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(48 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(38 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Downtown Asheville, a neighborhood in Asheville, Kimpton Hotel Arras by IHG is in a shopping district and near the airport. Pack Square and Biltmore Estate are notable landmarks, and travelers looking to shop may want to visit Grove Arcade and Asheville Outlets. Consider The Orange Peel for a night out, and don't miss North Carolina Arboretum, a top local attraction. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with ziplining and mountain biking nearby. Guests love the hotel's central location. Visit our Asheville travel guide
Map
7 Patton Avenue, Asheville, NC, 28801

What's nearby

  • Fountains and buildings at Pack Square Park, in downtown Ashevil
    Pack Square
    3 min walk - 0.2 miles
  • Asheville_GroveArcade_6326177_04
    Grove Arcade
    4 min walk - 0.3 miles
  • H5JNE7 The Orange Peel music venue in downtown Asheville NC
    The Orange Peel
    6 min walk - 0.4 miles
  • Wicked Weed Brewing
    5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville
    6 min walk - 0.4 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • French Broad Chocolate Lounge
    1 min walk
  • Old Europe Pâtisserie
    2 min walk
  • One World Brewing
    1 min walk
  • Itto Ramen & Japanese Tapas
    1 min walk
  • Posana
    1 min walk

About this property

Kimpton Hotel Arras by IHG

Upscale hotel near The Orange Peel
Located close to Asheville Art Museum and Pack Square, Kimpton Hotel Arras by IHG provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a vending machine, and concierge services
  • An elevator, a 24-hour front desk, and outdoor furniture
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 128 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kimpton Hotel Arras by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Valet parking is available for USD 32 per night.

What time is check-in at Kimpton Hotel Arras by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kimpton Hotel Arras by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Kimpton Hotel Arras by IHG located?

Located in Downtown Asheville, this hotel is within a 5-minute walk of Asheville Art Museum and Pack Square. Grove Arcade and The Orange Peel are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kimpton Hotel Arras by IHG Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 877 out of 1000 reviews
Rating 8 - Good. 76 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel - clean - good coffee - restaurants and a great location! Would stay again and oh - very dog friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this perfectly situated property. The staff was top notch and so helpful. We would definitely stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and attentive and so accommodating to our pup!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Burdette K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - Very Walkable to shops and Restaurants Very Clean Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was very accommodating and beds were comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed The Kimpton. The location was perfect, the staff was friendly and the room exceed my expectations.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! The staff, especially Barry at the front desk, could not have been more kind! We would absolutely stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay staff was great hotel was great food was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Love the cleaness, beautiful hardwood flooring (a rare find even in high end hotels), and the thoughtfulness of interior designs. Staffs are professional and super friendly. Highly recommend and will definitely return.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing and the staff are wonderful
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the hotel was very clean. The room was comfortable and a good size. The location of the hotel had great bars and restaurants within walking distance. I highly recommend it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The staff was friendly and helpful. The rooms large and comfortable and lots of unexpected extras like free happy hour with wine and bites and noon check out and breakfast served till 11am. The location can’t be beat. It’s right in the heart of downtown Asheville.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kara c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing - friendly and ready to help. Enjoyed the food and the bar. Only amenity I wish was available was an indoor pool which is hard to find in the area. Honestly, great stay and would absolutely go back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay. Clean, comfy rooms, beautiful hotel and great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice hotel. Adam from the reception is amazing, very friendly, nice, helpful and professional
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Hotel was very nice. Staff was great. You can tell the enjoy what they do and take pride in things. I’d definitely stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, the location, and the kind and helpful staff. Great walkability in downtown Asheville. I would have preferred a self park option vs relying on the valet.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean. It’s in a great location to access everything in Downtown.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ohad

Liked: Cleanliness, staff & service, amenities
Staff were especially friendly and nice, great rooms and overall service and quality everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is the highlight of this property!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome! Rooms were spotless and great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable experience! Every (and I mean every) staff member was helpful, happy and very welcoming. Both my wife and I commented that this was THE best hotel experience we have had in a longggggg time....well done!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful—the breakfast, the clean room, and the beautiful interior—but the one thing that was missing was toothpaste.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in Nov 2025