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Kimpton Hotel Arras by IHG

Property class: 4
Local flavors shine at this downtown Asheville hotel where daily receptions and inspired cuisine await just steps from Pack Square

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Photo gallery for Kimpton Hotel Arras by IHG

A long dining table set for a meal with white chairs, wine glasses, and a wine rack in the background. - Kimpton Hotel Arras by IHG (Asheville)
A modern hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window. - Kimpton Hotel Arras by IHG (Asheville)
A modern hotel room with a large window, a flat-screen TV, a dining area, and a sofa with a lamp. - Kimpton Hotel Arras by IHG (Asheville)
A modern living room with a sofa, a coffee table, and a fireplace. - Kimpton Hotel Arras by IHG (Asheville)
A modern lobby with a reception desk, seating area, and a large abstract painting on the wall. - Kimpton Hotel Arras by IHG (Asheville)
Located in the heart of Asheville, Kimpton Hotel Arras offers a vibrant retreat with two on-site restaurants serving local cuisine. Guests can relax by the firepit or attend the manager's reception while enjoying views from the terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

A hotel room with two beds, a desk, and a large window with curtains.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A neatly made bed with white linens and a decorative pillow, a bedside table with a book, a wall-mounted lamp, and a patterned curtain.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(51 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mountain View

A neatly made bed with white linens and a decorative pillow, a bedside table with a book, a wall-mounted lamp, and a patterned curtain.

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(41 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Essential)

A modern bathroom with a round mirror, white sink, and two towel racks.

Room (Essential)

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mountain View

A hotel room with a desk, two beds, a TV, and a large window with a city view.

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(25 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Communications)

A hotel room with two beds, a desk, and a large window with curtains.

Room, 2 Queen Beds (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, and a large window with curtains.

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk, and a chair. There is a view of the city through large windows.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Communications)

A neatly made bed with white linens and a decorative pillow, a bedside table with a book, a wall-mounted lamp, and a patterned curtain.

Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern living room with a sofa, a round coffee table, and a TV mounted on the wall.

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, City View

A modern living room with a sofa, a round coffee table, and a TV mounted on the wall.

Studio Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Mountain View

A modern hotel room with a large window, a flat-screen TV, a dining area, and a sofa with a lamp.

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

A modern living room with a sofa, a round coffee table, and a TV mounted on the wall.

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Mountain View

A modern living room with a sofa, armchairs, a coffee table, and a TV mounted on the wall.

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Asheville, a neighborhood in Asheville, Kimpton Hotel Arras by IHG is in a shopping district and near the airport. Pack Square and Biltmore Estate are notable landmarks, and travelers looking to shop may want to visit Grove Arcade and Asheville Outlets. Consider The Orange Peel for a night out, and don't miss North Carolina Arboretum, a top local attraction. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with rock climbing and ziplining nearby. Guests love the hotel's central location. Visit our Asheville travel guide
Map
7 Patton Avenue, Asheville, NC, 28801

What's nearby

  • A plaza with a fountain, reflecting buildings, and a clear sky.
    Pack Square
    3 min walk - 0.2 miles
  • A storefront with a colorful mural and a sign that reads "Fired Up!"
    Fired Up Creative Lounge Ashville
    4 min walk - 0.3 miles
  • A multi-level shopping mall with a central atrium, balconies with plants, and hanging plants.
    Grove Arcade
    4 min walk - 0.3 miles
  • A brick building with a sign that reads "The Orange Peel."
    The Orange Peel
    6 min walk - 0.4 miles
  • Harrah's Cherokee Center - Asheville
    6 min walk - 0.4 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • Pack's Tavern
    3 min walk
  • French Broad Chocolate Lounge
    1 min walk
  • Old Europe Pâtisserie
    2 min walk
  • One World Brewing
    1 min walk
  • Tupelo Honey Southern Kitchen & Bar

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kimpton Hotel Arras by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Valet parking is available for USD 32 per night.

What time is check-in at Kimpton Hotel Arras by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kimpton Hotel Arras by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Kimpton Hotel Arras by IHG located?

Located in Downtown Asheville, this hotel is within a 5-minute walk of Asheville Art Museum and Pack Square. Grove Arcade and The Orange Peel are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kimpton Hotel Arras by IHG Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 960 out of 1101 reviews
Rating 8 - Good. 91 out of 1101 reviews
Rating 6 - Okay. 26 out of 1101 reviews
Rating 4 - Poor. 13 out of 1101 reviews
Rating 2 - Terrible. 11 out of 1101 reviews

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff all around the property, from front desk, to valet, to housekeeping, etc. Nice rooms, comfortable beds, great location.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was excellent and the entire staff were very nice. As many restaurants as there are in Asheville, we found the restaurant and bar at the hotel to be top notch. We will definitely visit again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I enjoyed the location of this hotel and loved our room, breakfast, the helpful staff and would definitely go back agin
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, restaurant, bar and location were excellent!!!! We would definitely go back!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, beautiful hotel and service to dogs and cocktail hour was great!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was super friendly and the food and drinks were great at the bar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

TK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from valet to front desk to housekeeping was very customer-centric and the level of service and knowledge of Asheville was quite impressive as well as helpful. The facility was lovely but the staff made it an experience.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit. Would definitely recommend to friends. Staff was so friendly- hotel ands restaurant. Thank you
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very modern and clean. Staff was very attentive and helpful. Appreciated a great breakfast in the morning to start our day! Walking distance to many cool things in Asheville.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is above and beyond.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star property- the staff were amazing and the location is perfect. The food and drink also excellent. The valet parking was also extremely fast and courteous.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central to Asheville.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. We'll trained staff. Centrally located in Asheville. We'll worth the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great from the time we checked in until we checked out. The staff were friendly and.omggg.the suite was amazing. We also had a massage which was great as well. The hotel restaurants food was great as well.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel - clean - good coffee - restaurants and a great location! Would stay again and oh - very dog friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my favorite hotel. I’ve stayed here many times. It’s top notch affordable luxury and they celebrate dogs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t get a better location in Asheville
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and we had housekeeping everyday. Breakfast was amazing and gave us 4 $20 vouchers to use a the restaurant and bar. Staff was very lovely and even brought us wine to the room because it was our anniversary. And we also had valet parking which was nice. Hotel is right in downtown area so made it perfect!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this perfectly situated property. The staff was top notch and so helpful. We would definitely stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was modern, clean, and staff very friendly and responsive. 1) Social hour with wine & beer 5-6pm 2) Coffee & Tea in lobby every morning 3) TV’s allow for streaming from guest devices 4) Large gym with Peloton bikes 5) best hotel in the middle of downtown Asheville. Get the Mountain View room! Beautiful stay
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was very accommodating and beds were comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay staff was great hotel was great food was great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and attentive and so accommodating to our pup!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! Good location, friendly staff, well-appointed
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - Very Walkable to shops and Restaurants Very Clean Friendly staff
Stayed 2 nights in Mar 2026