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DoubleTree by Hilton Asheville Downtown

4.0 star property

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2 bars/lounges, rooftop bar - DoubleTree by Hilton Asheville Downtown (Asheville)
Lobby - DoubleTree by Hilton Asheville Downtown (Asheville)
Exterior - DoubleTree by Hilton Asheville Downtown (Asheville)
Meeting facility - DoubleTree by Hilton Asheville Downtown (Asheville)
Lobby - DoubleTree by Hilton Asheville Downtown (Asheville)
Located close to Grove Arcade and Harrah's Cherokee Center - Asheville, DoubleTree by Hilton Asheville Downtown provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

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Showing 16 of 16 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Groom)

  • Mountain view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Asheville, a neighborhood in Asheville, DoubleTree by Hilton Asheville Downtown is in a shopping district and in the mountains. Harrah's Cherokee Center - Asheville and Altamont Theater are cultural highlights, and some of the area's activities can be experienced at Wicked Weed Brewing and New Belgium Brewing Company. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's central location. Visit our Asheville travel guide
Map
199 Haywood St, Asheville, NC, 28801

What's nearby

  • Asheville_FiredUpCreativeLoungeAshville_553248621555612337_03
    Fired Up Creative Lounge Ashville
    4 min walk - 0.3 miles
  • Asheville_GroveArcade_6326177_04
    Grove Arcade
    5 min walk - 0.3 miles
  • H5JNE7 The Orange Peel music venue in downtown Asheville NC
    The Orange Peel
    12 min walk - 0.7 miles
  • Harrah's Cherokee Center - Asheville
    4 min walk - 0.3 miles
  • Downtown Market Asheville
    6 min walk - 0.4 miles

Getting around

  • Asheville Regional Airport (AVL)
    18 min drive

Restaurants

  • Shakey’s
    4 min walk
  • Soprana Rooftop Cucina
    1 min walk
  • Battery Park Book Exchange And Champagne Bar
    4 min walk
  • 27 Club
    5 min walk
  • Sly Grog Lounge
    5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

Upscale hotel near Harrah's Cherokee Center - Asheville
Located close to Grove Arcade and Downtown Market Asheville, DoubleTree by Hilton Asheville Downtown provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and American cuisine. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An indoor pool, laundry services, and concierge services
  • 3 meeting rooms, a vending machine, and outdoor furniture
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 140 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch TVs with premium channels
  • Separate sitting areas, mini fridges, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Asheville Downtown have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Asheville Downtown pet-friendly?

Yes, DoubleTree by Hilton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night.

What time is check-in at DoubleTree by Hilton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Asheville Downtown?

Check-out is at noon.

Where is DoubleTree by Hilton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Asheville Downtown Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 693 out of 1006 reviews
Rating 8 - Good. 199 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pretty hotel. The rooms were comfortable and a good size for 3 people. We could walk to downtown very easy and felt safe doing so. The parking was convenient.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was delicious and the staff is so friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Close to the Visitor Center and downtown shops and restaurants…complimentary coffee in the AM and nice rooftop bar ! Enjoyed our stay there
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were exceptional and prompt. Would recommend this hotel while in for business and leisure in Asheville. Great service.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the scenery while having drinks and food when sitting outside at the rooftop bar. The location was close enough for us to walk to the main area for restaurants, shops and micro breweries.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great location and well kept rooms.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean property
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accomodating
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Staff was friendly and gave us a complementary breakfast one morning. Food was delish. Hotel was clean and comfortable a d very convenient to downtown Asheville areas.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Rooms were great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The staff were very courteous, the room was clean and the location is great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great staff and location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zena-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a phenomenal time here. Lynn and the entire front desk staff provided exceptional support and made me feel welcomed and appreciated. The hotel and area around comfortable and walkable while also giving access to many near by attractions and amenities. Definitely worth the stay whether you go solo like I did or with a family. Top stars all the way!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to accommodate a late check in, kind staff, clean building and rooms! Easy to get around the area without a car.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel for the price. Clean, modern, great facilities and amenities. The only down side is the minor car noise at night. Bring your ear plugs.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jernelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is 6 mins away from the Basilica (by foot) a d a short distance from downtown shops. Loved watching the sunset at the rooftop bar. Pillows, bed, cookies and usual favorites.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the hotel. Other than one staff who did not make eye contact with me when I was checking out, the rest were very professional and nice. I love the location because it makes it very easy to get t town and back. Thank you for the daily complimentary bottle of water and cookies. I will definitely book this place again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
It was clean and the staff were very nice. Great location too!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and went out of their way to make us happy. Property was quiet and clean. The rooftop views are incredible. The only thing I didn’t like was the TVs were old and you can’t stream or connect your device. You just get basic cable.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Bet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious! The views were amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yoselina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Gable

Liked: Cleanliness, amenities
The location is perfect for exploring downtown Asheville. Rooms are nice, staff is very friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so nice and welcoming! Lynn at the front was awesome! They are very pet friendly!
Stayed 2 nights in Jan 2026