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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

2.5 star property
Holiday Inn Express near Asheville Outlets offers relaxation and adventure - soak in the hot tub after exploring or enjoy breakfast before visiting attractions.

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Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Exterior - Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG (Asheville)
Interior - Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG (Asheville)
Terrace/patio - Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG (Asheville)
Indoor spa tub - Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG (Asheville)
Interior - Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG (Asheville)
Near the NC Arboretum and Biltmore Estate, this hotel offers a continental breakfast, lobby fireplace, spa tub, seasonal outdoor pool, and 24-hour gym. Multilingual staff ensure a great Asheville stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(116 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

Room amenity

Suite, 1 King Bed with Sofa bed, Ground Floor

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

South Asheville, a neighborhood in Asheville, is home to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG. New Belgium Brewing Company and Sierra Nevada Brewing Company are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Asheville Outlets and Asheville Mall. Check out an event or a game at The Orange Peel, and consider making time for North Carolina Arboretum, a top attraction not to be missed. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and rock climbing nearby. Visit our Asheville travel guide
Map
12 Rocky Ridge Road, Asheville, NC, 28806

What's nearby

  • Asheville_Outlets_553248633861847606_06
    Asheville Outlets
    1 min walk - 0.1 miles
  • Biltmore Estate
    Biltmore Estate
    9 min drive - 5.6 miles
  • H5JNE7 The Orange Peel music venue in downtown Asheville NC
    The Orange Peel
    9 min drive - 8.0 miles
  • University of North Carolina at Asheville
    University of North Carolina at Asheville
    10 min drive - 9.1 miles
  • Harrah's Cherokee Center - Asheville
    9 min drive - 7.8 miles

Getting around

  • Asheville Regional Airport (AVL)
    11 min drive

Restaurants

  • Chick-fil-A
    12 min walk
  • Starbucks
    6 min drive
  • McDonald's
    6 min walk
  • Taco Bell
    8 min walk
  • Galactic Pizza
    4 min drive

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South Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,009 reviews
Country Inn & Suites by Radisson, Asheville - Outlet Mall
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM.

Is Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG located?

Located in South Asheville, this hotel is 0.4 mi (0.7 km) from Asheville Outlets and 3 mi (4.9 km) from North Carolina Arboretum. New Belgium Brewing Company and The Orange Peel are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Cosmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, facility was very clean, staff was helpful and respectful, breakfast was delicious, would absolutely recommend, thank you for having us
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts. Hotel very busy with track and baseball athletes but did a great job
Stayed 5 nights in May 2026
Verified

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being able to have breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and my children loved the breakfast!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hottub wasn’t hot, pulling into the parking lot was scary on a blind curve
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
Great staff, easy check in, clean and spacious room, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel at 9:30 pm, the front desk clerk was very nice, our room was awesome, we had a balcony overlooking the pool. The pool was very well maintained and had three fountains going into the pool, the spa was great, it was big and bubbles like a hot tub. Breakfast was different everyday which was great. Will stay again. The only con I would say is they don’t have cleaning staff at night to get more towels or things to the room, you have to go to the front desk for those items.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and had two tvs. The breakfast is the best of any hotel I have used before. Love the small omelettes and the cinnamon rolls are the best.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was very clean , breakfast was great. The staff went above and beyond to make sure we had everything we needed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient location, and the staff was great.
Our doggies enjoyed watching football in the lobby with us.
Our doggies were trying to enjoy a rides in the luggage cart, like they were at Disney World our something.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean room, great area for us to sit in the lobby to visit with family and price was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Rooms were clean. Bathroom very nice, spacious. Good variety for breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arty

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean, staff was friendly. Would definitely stay again!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and the breakfast was ok. The young lady that checked us in was very friendly and helpful when answering questions about nearby restaurants.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, and wonderful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms. Excellent staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms , comfortable beds
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lisa

Liked: Staff & service
Breakfast was good and dining area clean. Room was fine but the cable was out for a day and night plus the power went out. I will say the staff was very polite even though we were irritable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robert Magno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with this hotel, the beds were super comfy, the room was super dark. The breakfast was delicious with many options. The hot tube was also clean and well treated. I give 5 star for it.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room was near the elevator and was noisy. I asked for a different room and was immediately given a room down the hall that was perfect. Wonderful staff was happy to accommodate us.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean and breakfast was great!!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Carole

Liked: Cleanliness, amenities, property conditions & facilities
We like to stay here because it’s dog friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service
Pleasant staff, great room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Property was pet friendly and staff were kind and helpful. The breakfast area was a bit crowded on a weekend morning and the hot tub could use a good cleaning and repainting.
Stayed 3 nights in Feb 2026