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Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, 6-minute walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Four Points by Sheraton Asheville Downtown is centrally located near Harrah's Cherokee Center. Guests can enjoy the fireplace, gym, and breakfast at Chop House. The hotel offers dry cleaning, free self-parking, and staff assistance with local tips.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(134 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
22 Woodfin St, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Fired Up Creative Lounge Ashville - 7 min walk - 0.4 miles
  • Wicked Weed Brewing - 9 min walk - 0.5 miles
  • The Orange Peel - 11 min walk - 0.6 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Old Europe Pâtisserie - ‬4 min walk
  • ‪Writer's Bistro @ The Renaissance - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel near Harrah's Cherokee Center - Asheville
At Four Points by Sheraton Asheville Downtown, you can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a gym. The on-site restaurant, Chop House, serves breakfast. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and access to a nearby indoor pool
  • Express check-out, meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 45-inch TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 10-minute walk of Asheville Masonic Temple and Harrah's Cherokee Center - Asheville. Center for Craft, Creativity and Design and Thomas Wolfe Memorial are just steps away.

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Reviews

Four Points by Sheraton Asheville Downtown Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

9.0

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 507 out of 1010 reviews
Rating 8 - Good. 305 out of 1010 reviews
Rating 6 - Okay. 116 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

Reviews

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and restaurant!
Stayed 1 night in Nov 2025

8/10 Good

Francine

Liked: Cleanliness
The room was clean and the staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Dale

Liked: Cleanliness
Staff was friendly.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking to everything in downtown Asheville. Friendly staff and an awesome buffet breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walking downtown.
Stayed 1 night in Nov 2025

8/10 Good

Autumn

Liked: Cleanliness, staff & service
Overall was a great place to stay; super clean, friendly staff, and amazing location to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff
Stayed 1 night in Nov 2025

10/10 Excellent

Alissah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stay. Walkable.
Stayed 2 nights in Oct 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
For being such an old building they do a great job keeping it clean. Everything was clean and the area felt safe, the two most important things.
Stayed 2 nights in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really comfortable, clean and friendly professional staff.
Stayed 4 nights in Jul 2025

8/10 Good

Ned

Liked: Cleanliness, staff & service
The Staff was incredibly accommodating, courteous, and helpful. The hotel really needs some updating
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great place but no phone or electrical outlets of any kind by either side of bed. Seemed odd for a hotel of this quality.
Stayed 2 nights in Nov 2025

8/10 Good

Srigiridhar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good . Except the shower didn’t have hot water. It was only lukewarm.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, safe environment and will be back in the future!
Stayed 2 nights in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...convenient to walking around town. Great breakfast and hard working staff. Front desk clerk was rude at checkin because we booked through expedia...said she would see if she had a room for us. They did, and everything else went fine, but not the warm welcome one hopes for.
Stayed 2 nights in Oct 2025

8/10 Good

Conor Patrick

Liked: Cleanliness, staff & service, amenities
Old building, but comfortable. Situated near downtown and relatively affordable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Evarist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is great but $300 for a room here was outrageously overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, facility was conveniently located, the staff was super nice. Room could use a little updating, but couldn’t beat the convenience and the price. Would definitely stay here again.
Stayed 6 nights in Aug 2025

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were all good but the hotel itself is pretty rundown and in great need of updating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a conference! Overall stay was great! Within walking distance to down town and right across the street from the conference! Food was good, breakfast menu was great and staff was friendly!
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my stay was brief Four Points exceeded my expectations. Hot staff was very helpful and pleasant. I would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
property is dated but clean. Bathroom vent in the mens lobby was covered with dust.
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Liked: Cleanliness
Room clean but old and tired. Not up to Marriott standards for the price. Sketchy elevator.
Stayed 2 nights in Oct 2025
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Policies

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