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Four Points by Sheraton Asheville Downtown

3.0 star property
Downtown Asheville's welcoming retreat puts travelers in the center of the action with cozy spaces and practical amenities for a comfortable stay

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served - Four Points by Sheraton Asheville Downtown (Asheville)
A modern living room with a fireplace, sofas, and a large window with blinds. - Four Points by Sheraton Asheville Downtown (Asheville)
A reception area with wooden cabinets, a counter, and a sign indicating a self-service kiosk. - Four Points by Sheraton Asheville Downtown (Asheville)
Desk, laptop workspace, blackout drapes, iron/ironing board - Four Points by Sheraton Asheville Downtown (Asheville)
A hotel with a modern facade, a prominent 'Four Points by Sheraton' sign, and a parking lot with marked spaces. - Four Points by Sheraton Asheville Downtown (Asheville)
Four Points by Sheraton Asheville Downtown is centrally located near Harrah's Cherokee Center. Guests can enjoy the fireplace, gym, and breakfast at Chop House. The hotel offers dry cleaning, free self-parking, and staff assistance with local tips.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(91 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(157 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

In the mountains, Four Points by Sheraton Asheville Downtown is in Downtown Asheville, a walkable area in Asheville with great shopping. Biltmore Estate is a notable landmark, and the area's natural beauty can be seen at Blue Ridge Parkway Asheville Entrance and Pisgah National Forest. Looking to enjoy an event or a game? See what's going on at Harrah's Cherokee Center - Asheville or The Orange Peel. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. Guests love the hotel's central location. Visit our Asheville travel guide
Map
22 Woodfin St, Asheville, NC, 28801

What's nearby

  • A plaza with a fountain, reflecting buildings, and a clear sky.
    Pack Square
    5 min walk - 0.3 miles
  • A storefront with a colorful mural and a sign that reads "Fired Up!"
    Fired Up Creative Lounge Ashville
    9 min walk - 0.5 miles
  • A brick building with a sign that reads "The Orange Peel."
    The Orange Peel
    12 min walk - 0.7 miles
  • Harrah's Cherokee Center - Asheville
    6 min walk - 0.4 miles
  • Wicked Weed Brewing
    11 min walk - 0.6 miles

Getting around

  • Asheville Regional Airport (AVL)
    20 min drive

Restaurants

  • Starbucks
    7 min walk
  • Old Europe Pâtisserie
    6 min walk
  • Mellow Mushroom
    5 min walk
  • Rowan Coffee
    4 min walk
  • Dssolvr
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 10-minute walk of Asheville Masonic Temple and Harrah's Cherokee Center - Asheville. Center for Craft, Creativity and Design and Asheville Gem Mine are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Asheville Downtown Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Amenities

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 517 out of 1014 reviews
Rating 8 - Good. 292 out of 1014 reviews
Rating 6 - Okay. 126 out of 1014 reviews
Rating 4 - Poor. 50 out of 1014 reviews
Rating 2 - Terrible. 29 out of 1014 reviews

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, welcoming staff, convenient location
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Free parking and wonderful staff.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location and breakfast!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, good parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kaley

Liked: Cleanliness
Great hotel to bring your pup to
Stayed 1 night in Mar 2026
Verified

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this location… it is convenient and near many options for dinner and entertainment in the downtown area… we went with the breakfast package and this went well… Very much enjoyed… We look forward to staying again in the future…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

susan

Liked: Cleanliness
Wonderful location. Friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, especially to see a show at Harrahs Cherokee Center. Walking location to tons of shops and restaurants. Love the 12:00 check out time too!!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff were a pleasant and better than expected!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, clean rooms, plenty of towels, did not use any amenities or restaurant, but otherwise, great place and walking distance to downtown.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness
Breakfast menu was fresh and excellent for the value Staff was the friendliest ever Room was dated but clean Cleaning staff did everything just right. Overall great stay for the price. Excellent location downtown. We will be back
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants, shops, and the Harrah’s Center.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay as always. Love the convenience of free parking. Front desk personnel were five star. Every interaction was extremely friendly and helpful. Will be staying here again next time we visit.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to a lot of dining. Friendly staff. Had an issue with a leak in the bathroom and they relocated us right away.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service
Excellent staff and the hotel was very clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Nice staff, great location, clean rooms
Stayed 1 night in Dec 2025
Verified

8/10 Good

Krysten

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean room and friendly staff.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

aprilnaftali

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is the most run down in the downtown area. It has seen better days and is concerning to drive up to. That said, the location is walkable to all of downtown, parking is free. The rooms and lobby are dated but clean. Water pressure is amazing. 2 gyms, pass to YMCA across street, coffee and refridge in room. Tv and air in room worked great. Outside needs a good power washing and the entire building needs to be updated and re done. Staff is super friendly. If you want basic, no frills, it fits the bill. Other hotels downtown are more expensive but have better vibe, gorgeous interior/exterior, roof top bars, etc.
Stayed 2 nights in May 2026
Verified

8/10 Good

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Room clean
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way less expensive than staying 500 feet up the road on the main drag, with free parking. Staff is friendly and excellent, room was clean and comfy. Apparently, they will be going through major renovations in the year to come that I would definitely stay here again as is, any day. Not fancy, but easy and perfect.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jinsoo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were very kind and helpful. Breakfast was excellent for the price. However the hotel name deceives. It’s Four point by Sheraton but the facility itself feels like a cheap local motel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

JamesandDonna

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, courteous staff, in a very convenient location. We would definitely stay there again.
Stayed 1 night in Dec 2025