Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Combined shower/tub, designer toiletries, hair dryer, towels
Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Designer toiletries
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Designer toiletries
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
22 Woodfin St, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Wicked Weed Brewing - 9 min walk - 0.5 miles
  • The Orange Peel - 11 min walk - 0.6 miles
  • University of North Carolina at Asheville - 3 min drive - 1.5 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Old Europe - ‬5 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬3 min walk
  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Twisted Laurel - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel near Harrah's Cherokee Center - Asheville
At Four Points by Sheraton Asheville Downtown, you can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a gym. The on-site restaurant, Chop House, serves breakfast. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Swimming pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Concierge services, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 45-inch TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Does Four Points by Sheraton Asheville Downtown have a pool?

Yes, this property has a pool.

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Asheville Downtown?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 10-minute walk of Asheville Masonic Temple and Harrah's Cherokee Center - Asheville. Center for Craft, Creativity and Design and Thomas Wolfe Memorial are just steps away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1006 reviews
Rating 8 - Good. 308 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great close proximity to downtown Asheville!
Stayed 3 nights in May 2025

8/10

Nice place
Stayed 2 nights in May 2025

10/10

I liked that it was in walking distance to food and shopping.
Stayed 1 night in May 2025

10/10

Great location for a night in downtown Asheville. Rooms and bathrooms were in good condition. I would stay there again.
Stayed 1 night in May 2025

8/10

This hotel is in a great location. It's close to all of the downtown restaurants and shops. It has a free, large parking lot which was important to us because we were traveling in an oversized vehicle.
Stayed 2 nights in May 2025

10/10

We had a nice stay. The staff were all very nice. It was easy to walk downtown for food, drinks, and entertainment.
Stayed 2 nights in May 2025

8/10

Very close to downtown. It was quiet and had a restaurant on site.
Stayed 1 night in May 2025

8/10

Stayed in a pet friendly room (with pets), which is reflected to the somewhat worn furniture of the room. Besides that, the location and price was ideal to exploring downtown Asheville. Free water bottles available at the front desk was a great touch.
Stayed 3 nights in May 2025

10/10

The staff was great.
Stayed 2 nights in Apr 2025

10/10

This was an older property but was immaculate and the beds were amazing!! Can someone from there tell me where I can get one of those pillows?? I was in a king size bed and the pillows were phenomenal!!! Staff was super friendly as well, food was great.
Stayed 2 nights in May 2025

10/10

The staff was excellent. The rooms were very clean and upgraded.
Stayed 1 night in Apr 2025

8/10

It was good.
Stayed 1 night in Apr 2025

10/10

Enjoyed our stay here! Perfect location to downtown Asheville! Parking was so easy and convenient!
Stayed 4 nights in Mar 2025

10/10

Good customer service.
Stayed 1 night in May 2025

8/10

Affordable, centrally located, great parking, no room controls for temperature - 24 hour a day devastatingly loud fan in room sounded like an airport. Lots of other guests say this too
Stayed 3 nights in Apr 2025

10/10

The hotel is very old and outdated. The ambiance around seemed a bit unsafe to be out at night there was a lot of homeless just walking across the parking lot. Also as I was walking my dog there was a prostitute posted in the back entrance of the hotel. Obviously for the price you’re not going to get a 5 star hotel but I wouldn’t recommend this for a family stay.
Stayed 1 night in May 2025

10/10

Great place, clean and friendly staff!
Stayed 4 nights in Feb 2025

10/10

Very nice
Stayed 1 night in Apr 2025

8/10

I stay at Four Points when visiting Asheville every time I visit. It's convenient to downtown, a YMCA membership is included (while you're in Asheville. The staff is (with one exception) VERY helpful and I feel welcome each time I come. Units provide a microwave and refrigerator so you can have an easy meal. Trader Joe's is within walking distance
Stayed 5 nights in Apr 2025

6/10

We have stayed at other 4 Points before and this place just doesn’t stand up to the standards that we expected. If we had known the pool was going to be closed we would have booked elsewhere
Stayed 3 nights in May 2025

10/10

We had a problem with the TV, they moved us to a new room the next morning (when we reported it). Very friendly with directions.
Stayed 4 nights in Apr 2025

10/10

Walking distance to downtown
Stayed 2 nights in Mar 2025

10/10

This property is my go-to when I stay in downtown Asheville. The location is perfect!
Stayed 1 night in Jan 2025

10/10

It seems and looks clean.
Stayed 1 night in Mar 2025

6/10

Great location , staff is excellent , especially after hurricane should support the area
Stayed 2 nights in Dec 2024