Embassy Suites By Hilton Asheville Downtown

3.5 star property
Hotel with 2 restaurants, 5-minute walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Embassy Suites By Hilton Asheville Downtown, near Harrah's Cherokee Center, welcomes travelers with a daily manager's reception. The hotel offers dry cleaning/laundry services, two restaurants with cooked-to-order breakfast and al fresco dining, and an indoor pool for relaxation.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 40 of 40 rooms

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Quite, 2 Queen Beds 2 Room, Mountain View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
  • 46 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room King Suite with City View

  • Sleeps 4

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4

Two-Room Corner King Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

Two-Room King Suite with Mountain View

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

2 Qn 2 Room Ste Mobility

  • Sleeps 6

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4

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About the neighborhood

Map
192 Haywood Street, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Fired Up Creative Lounge Ashville - 6 min walk - 0.4 miles
  • Grove Arcade - 6 min walk - 0.4 miles
  • Downtown Market Asheville - 6 min walk - 0.4 miles
  • The Orange Peel - 14 min walk - 0.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Soprana Rooftop Cucina - ‬2 min walk
  • ‪Sly Grog Lounge - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

Hotel near Harrah's Cherokee Center - Asheville
Located close to The Orange Peel and University of North Carolina at Asheville, Embassy Suites By Hilton Asheville Downtown provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Be sure to enjoy breakfast and dinner along with American cuisine and al fresco dining at the two on-site restaurants. In addition to a gym and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, meeting rooms, and an elevator
  • A vending machine, a banquet hall, and bicycle parking
  • Guest reviews say great things about the helpful staff
Room features
All 188 rooms include comforts such as premium bedding and wet bars, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Does Embassy Suites By Hilton Asheville Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Embassy Suites By Hilton Asheville Downtown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 30.00 per night. Limited spots are available.

What time is check-in at Embassy Suites By Hilton Asheville Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Embassy Suites By Hilton Asheville Downtown?

Check-out is at 11:00 AM.

Where is Embassy Suites By Hilton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within 1 mi (2 km) of Harrah's Cherokee Center - Asheville and The Orange Peel. University of North Carolina at Asheville and Biltmore Estate are also within 6 mi (10 km).

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Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 410 reviews
Rating 8 - Good. 45 out of 410 reviews
Rating 6 - Okay. 11 out of 410 reviews
Rating 4 - Poor. 8 out of 410 reviews
Rating 2 - Terrible. 4 out of 410 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, the staff was friendly, and we had a great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Great service, amazing breakfast, beautiful hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kinley

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, wonderful amenities, clean, not a single complaint!
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
spotless well equipped rooms, nice staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. Walking distance to all the restaurants and the breakfast is amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
It was really a great hotel. And sooooo reasonably priced
Stayed 1 night in Oct 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Wonderful staff. Amazing location and value. Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

martha

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 3 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
yes-room was spotless and staff courteous. More instructions for TV and a wider range of selections on the TV would have been good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling through on our way to Charleston. It was a quick visit, but the hotel was nice and a great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Farley Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
Spent my birthday. Hotel was good, pool was quaint but will do since it’s heated and my kids loved it, although the 2nd day that we went there the bleach odor was so strong. They only do valet parking, which was convenient for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel! Clean, kind staff, quiet, easy!!
Stayed 1 night in Sep 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking city! Amazing rooftop. Could add healthier options for breakfast.
Stayed 5 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a standard, rather typical American chain hotel. It’s clean, staff are nice, rooms are decent, beds are fine. Breakfast is the same every morning but they do have an omelette station and that’s good. They do offer an afternoon happy hour and snacks which is nice. The hotel is close to the downtown area and walkable. I’d give the hotel an overalll 4.25 out of 5
Stayed 4 nights in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Leobardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was emmaculate.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Rooftop restaurant, was excellent with a beautiful sunset view. Bed was comfortable. Complimentary breakfast had an omelet station, in addition to Continental/American style that is the only thing offered. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, liked happy hour
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Custom omelets with the breakfast were an excellent touch.

8/10 Good

Kyucheon

Liked: Cleanliness
Valet parking fee is too high.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast. However, room service was disappointing because I tried to reach the front desk and room service by calling with no answer. Finally went down and placed my order, which i carried up myself. Furthermore, I think charging $3.50 for a cup of coffee when checking out was a bit much.
Stayed 1 night in Nov 2025

4/10 Poor

Bethany

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Good location new facility clean
Stayed 1 night in Aug 2025