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Comfort Inn Biltmore West

2.5 star property
Start your day off right with a satisfying breakfast buffet then get moving at the gym or take advantage of helpful staff for all your travel needs.

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Photo gallery for Comfort Inn Biltmore West

Lobby - Comfort Inn Biltmore West (Asheville)
Free daily buffet breakfast - Comfort Inn Biltmore West (Asheville)
Lobby - Comfort Inn Biltmore West (Asheville)
Hypo-allergenic bedding, down comforters, in-room safe, desk - Comfort Inn Biltmore West (Asheville)
Combined shower/tub, free toiletries, hair dryer, towels - Comfort Inn Biltmore West (Asheville)
Near WNC Farmers Market, Comfort Inn Biltmore West offers a warm atmosphere with a free breakfast buffet, fireplace in the lobby, and seasonal outdoor pool. Stay connected with in-room WiFi and enjoy perks like dry cleaning services, RV parking options and tour/ticket assistance. Previous guests rave about the delicious breakfast spread.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King Suite - Non-Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Suite - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(91 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in West Asheville, a neighborhood in Asheville, Comfort Inn Biltmore West is near the airport and in the mountains. WNC Farmers Market and Asheville Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pisgah National Forest and Biltmore Estate. Consider The Orange Peel for a night out, and don't miss North Carolina Arboretum, a top local attraction. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like horse riding and hiking/biking trails nearby. Visit our Asheville travel guide
Map
15 Crowell Rd, Asheville, NC, 28806

What's nearby

  • French Broad River
    French Broad River
    3 min drive - 3.3 miles
  • Asheville_Outlets_553248633861847606_06
    Asheville Outlets
    3 min drive - 3.6 miles
  • WNC Farmers Market
    3 min drive - 3.1 miles
  • Center for Spiritual Living
    3 min drive - 2.3 miles
  • Bob Lewis Ballpark
    4 min drive - 2.1 miles

Getting around

  • Asheville Regional Airport (AVL)
    15 min drive

Restaurants

  • McDonald's
    9 min walk
  • Chick-fil-A
    2 min drive
  • Dunkin'
    4 min walk
  • Starbucks
    9 min walk
  • Burger King
    5 min walk

About this property

Comfort Inn Biltmore West

Hotel near Asheville Outlets
Located close to WNC Farmers Market, Comfort Inn Biltmore West provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, free newspapers, and tour/ticket assistance
  • A banquet hall, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 62 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Comfort Inn Biltmore West have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn Biltmore West pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 24.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn Biltmore West?

Check-in start time: 3 PM; Check-in end time: 7 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Comfort Inn Biltmore West?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Comfort Inn Biltmore West located?

Located in West Asheville, this hotel is within 6 mi (10 km) of WNC Farmers Market, Asheville Outlets, and Downtown Market Asheville. Pisgah National Forest and The Orange Peel are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Biltmore West Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 541 out of 1004 reviews
Rating 8 - Good. 323 out of 1004 reviews
Rating 6 - Okay. 93 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

Reviews

Verified

8/10 Good

milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night during traveling to the Smoky Mountains.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except no remote for the TV. Had to change channels the old fashion way. Room was very clean and breakfast was good.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Casey

Liked: Staff & service
Disliked: Property conditions & facilities
No indoor pool no hot tub, not in the best area, the pics do not reflect this hotel at all. The staff were nice though.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is off of the main road, but accessible as a main artery to where ever in Asheville, NC you need to go. The room was spotless, bathroom polished, and there was no smell of smoke. It was a true nonsmoking room. The bed had clean fresh linens on it. The breakfast was well laid out and flavourful. Staff were very friendly. Parking was easy.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Deidre

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is old but clean. The breakfast was old and rotten fruit. The staff was nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Vonda

Liked: Cleanliness, amenities
Clean, updated and very comfortable bed and pillows.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Property conditions & facilities
Oddly placed building, tucked behind a red roof and not good signage to get to the hotel. Quiet and clean. Super nice evening desk lady.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and comfortable beds
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional. She was very welcoming, knowledgeable about the area, offered to arrange an Uber if needed... she was just great! Room was clean & updated and bed & pillows were super comfortable. We enjoyed our one night stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

J.

Friendly staff, great location, comfy beds, nice breakfast
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & comfortable. Front desk person was great! Short walk to TX Roadhouse. Only negative was the bathroom needs updating desperately
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
Room was clean and I enjoyed having an easy in and out with my dog. Breakfast was good- hot and cold choices. The water was hot and the bed comfy! I enjoyed my stay very much!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, fresh breakfast, and remodeling in progress.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

yelena

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel clean, bed comfortable staff friendly .Definitely will recommend to stay there.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, breakfast was good and staff was accommodating.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean safe and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was safe and clean and comfortable. Would stay again!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quality accommodations.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

J.

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great amenities, Close restaurants, clean, updated rooms very well decorated, Close shopping areas….. I would highly recommend staying here!!!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were very pleased with our stay. The room was clean and the breakfast excellent.
Stayed 1 night in May 2025