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Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel with free parking, near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Discover vibrant Asheville at Candlewood Suites Downtown, an IHG Hotel. Enjoy free in-room WiFi, unwind at the rooftop terrace or indoor pool. A 24-hour gym, business center, and helpful staff make it easy to explore nearby attractions like The Orange Peel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
49 TUNNEL ROAD, Asheville, NC, 28805

What's nearby

  • Pack Square - 2 min drive - 1.3 miles
  • Harrah's Cherokee Center - Asheville - 2 min drive - 1.7 miles
  • Asheville Mall - 2 min drive - 1.1 miles
  • The Orange Peel - 2 min drive - 1.7 miles
  • Wicked Weed Brewing - 2 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Pack's Tavern - ‬2 min drive

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel near Harrah's Cherokee Center - Asheville
A rooftop terrace, laundry facilities, and a bar are just a few of the amenities provided at Candlewood Suites Asheville Downtown by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and an off-leash area
  • Luggage storage, a water dispenser, and barbecue grills
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 103 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch LED TVs with cable channels
  • Heating, limited housekeeping, and desks

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Country Inn & Suites by Radisson Asheville Downtown Tunnel Road
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Does Candlewood Suites Asheville Downtown by IHG have a pool?

Yes, this property has an indoor pool.

Is Candlewood Suites Asheville Downtown by IHG pet-friendly?

Yes, Candlewood Suites Asheville Downtown by IHG allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Asheville Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Asheville Downtown by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Asheville Downtown by IHG located?

Located in the heart of Asheville, this hotel is within a 15-minute walk of Innsbruck Mall and AMF Star Lanes - Asheville. Buncombe County Courthouse and Pack Square are also within 1 mi (2 km).

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Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 582 reviews
Rating 8 - Good. 102 out of 582 reviews
Rating 6 - Okay. 25 out of 582 reviews
Rating 4 - Poor. 14 out of 582 reviews
Rating 2 - Terrible. 25 out of 582 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Quana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient area, nice rooms and accommodations, and friendly staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fairly quiet, very nice staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

DEMETRICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff/great rooms. I will most definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location and the staff was very helpful and welcoming
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great location. Family friendly.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like kitchen on your stay, this is the place
Stayed 1 night in Sep 2025

8/10 Good

kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and extremely clean. The staff (especially Marlene) was fantastic and made adjustments whenever necessary. The hotel even had free laundry machines. I would absolutely stay at candlewood suites again!
Stayed 5 nights in Oct 2025

8/10 Good

Alejandro

Liked: Property conditions & facilities
Disliked: Amenities
Good place to stay for several days.
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

The room was great. The only things I would suggest is having a fry pan and maybe one other recliner and a table. But not needed aside from the pan. Loved the once a week clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 days It was very nice,but we had to ask for coffee,trash bags,toilet paper and put trash in hall We felt they should check room and add what is needed
Stayed 7 nights in Oct 2025

8/10 Good

Mitra

Liked: Cleanliness, amenities, property conditions & facilities
Room was simple and clean. The full size refrigerator was really nice to have. There was a lack of light for getting ready at the mirror in the main room, and the bathroom was a little bare bones. Overall it was a decent experience for a place to stay at night. The pool was a plus for kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient and a short drive to downtown area and the Sierra Nevada Brewery. The bed was very comfortable and the room was clean. The only downside was there was no safe or housekeeping service.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed
Stayed 2 nights in Sep 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I seen a few reviews about homeless people in the parking lot. I seen none of that. Everything was perfect, from the room, to the pool and hot tub and the rooftop bar. I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so clean here and walkable to various restaurants. Will definitely come back
Stayed 1 night in Aug 2025

8/10 Good

McKenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stop in town, there was a slight odor in our room, but we got used to it. Nice renovated rooms with full kitchen.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close to eat dinner
Stayed 1 night in Jul 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick trip
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d be happy to stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the downtown area of Asheville.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. The room was very nice, and everything was smooth
Stayed 1 night in May 2025
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