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Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel with free parking, near The Orange Peel

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Premium Studio Suite, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Interior
Room amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
49 TUNNEL ROAD, Asheville, NC, 28805

What's nearby

  • Wicked Weed Brewing - 2 min drive - 1.6 miles
  • The Orange Peel - 2 min drive - 1.6 miles
  • Harrah's Cherokee Center - Asheville - 3 min drive - 1.6 miles
  • Asheville Mall - 3 min drive - 1.3 miles
  • Biltmore Estate - 16 min drive - 5.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪Blaze Pizza - ‬2 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel near Harrah's Cherokee Center - Asheville
A rooftop terrace, laundry facilities, and a bar are just a few of the amenities provided at Candlewood Suites Asheville Downtown by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An off-leash area, a front-desk safe, and luggage storage
  • A TV in the lobby, ATM/banking services, and barbecue grills
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 103 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch LED TVs with cable channels
  • Heating, limited housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Does Candlewood Suites Asheville Downtown by IHG have a pool?

Yes, this property has an indoor pool.

Is Candlewood Suites Asheville Downtown by IHG pet-friendly?

Yes, Candlewood Suites Asheville Downtown by IHG allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites Asheville Downtown by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Asheville Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Asheville Downtown by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Asheville Downtown by IHG located?

Located in the heart of Asheville, this hotel is within 1 mi (2 km) of Innsbruck Mall, Buncombe County Courthouse, and Pack Square. Asheville City Hall and Asheville Mall are also within 1 mi (2 km).

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Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 508 reviews
Rating 8 - Good. 83 out of 508 reviews
Rating 6 - Okay. 21 out of 508 reviews
Rating 4 - Poor. 11 out of 508 reviews
Rating 2 - Terrible. 24 out of 508 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone who worked at the front desk was so nice & accommodating!
Stayed 2 nights in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice. Full kitchen was great.
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great hotel. Very big and very clean room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were friendly. Kitchenette was a huge help to have. Free coffee in lobby. I didn’t use pool or gym so can’t speak to those. I would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a great location
Stayed 1 night in Jun 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Al

Great place to stay Nice and clean and staff were great
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, clean and well kept
Stayed 1 night in Jun 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We had a great stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, well maintained.
Stayed 1 night in Aug 2024

8/10 Good

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel. It is in pristine condition. We were very pleased. The location isn’t great but, the price was perfect. We were only there for one night. It really isn’t in downtown but you could easily walk to downtown Asheville. It was a five minute drive. The studio worked out for us. Beds were comfortable and the room felt spacious. There’s a full size refrigerator, coffee pot, toaster, microwave, and stovetop. There are bbq grills near the pool area- and a nice grocery store next door. Definitely a good place to stay.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean room, great amenities, beautiful view! Would absolutely stay here again!
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service
Had to move to another room at 1:00 am due to a noise guest that had been told three times to lower the noise. But yet I was the one who had to move. They got to stay in their room. I will never stay here again!!
Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel. Great welcome and friendly staff. Spotlessly clean everywhere and brilliant facilities, laundry, kitchen items, even board games and a lovely rooftop bar...a real home from home! Love this hotel/apartment concept and would highly recommend ....great job!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the in room kitchen! It’s like home away from.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Candlewood Suites in Asheville! The rooftop sitting areas and bar were a nice feature. The employees at the front desk were very friendly and helpful. Very clean hotel and very convenient to downtown areas.
Stayed 1 night in Sep 2024

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this space and its rooftop! The lobby was awesome and felt more like a fun VIP lounge.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place with a beautiful view on the rooftop bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Vinnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my choice and will stay at IHG hotels again
Stayed 2 nights in Jun 2024

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was super nice. Loved the room. Definitely would stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and convenient.
Stayed 1 night in Jun 2024