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Candlewood Suites Asheville Downtown by IHG

2.5 star property
Downtown Asheville's perfect blend of relaxation and excitement awaits with thoughtful amenities including a rooftop terrace and indoor pool

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Property amenity - Candlewood Suites Asheville Downtown by IHG (Asheville)
Indoor pool - Candlewood Suites Asheville Downtown by IHG (Asheville)
Interior - Candlewood Suites Asheville Downtown by IHG (Asheville)
Desk, blackout drapes, soundproofing, iron/ironing board - Candlewood Suites Asheville Downtown by IHG (Asheville)
Exterior - Candlewood Suites Asheville Downtown by IHG (Asheville)
Discover vibrant Asheville at Candlewood Suites Downtown, an IHG Hotel. Enjoy free in-room WiFi, unwind at the rooftop terrace or indoor pool. A 24-hour gym, business center, and helpful staff make it easy to explore nearby attractions like The Orange Peel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(25 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Studio Suite | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Room amenity

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Asheville, Candlewood Suites Asheville Downtown by IHG is in the city center and near a metro station. Travelers eager for a bit of culture can stop by Harrah's Cherokee Center - Asheville, while those wishing to experience the area's natural beauty can explore Biltmore Estate and Blue Ridge Parkway Asheville Entrance. Colburn Earth Science Museum and Pack Place Education Arts and Science Center are also worth visiting. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's central location. Visit our Asheville travel guide
Map
49 TUNNEL ROAD, Asheville, NC, 28805

What's nearby

  • The Buncombe County Court House, in downtown Asheville, North Ca
    Buncombe County Courthouse
    19 min walk - 1.0 mile
  • Asheville_AshevilleMall_6066191_07
    Asheville Mall
    2 min drive - 1.1 miles
  • H5JNE7 The Orange Peel music venue in downtown Asheville NC
    The Orange Peel
    2 min drive - 1.7 miles
  • Harrah's Cherokee Center - Asheville
    2 min drive - 1.7 miles
  • Wicked Weed Brewing
    2 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • McDonald's
    1 min walk
  • Panda Express
    2 min walk
  • Cook Out Burgers
    18 min walk
  • Taco Bell
    2 min walk
  • Burger King
    3 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel near Harrah's Cherokee Center - Asheville
A rooftop terrace, laundry facilities, and a bar are just a few of the amenities provided at Candlewood Suites Asheville Downtown by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An off-leash area, a front-desk safe, and luggage storage
  • A TV in the lobby, ATM/banking services, and barbecue grills
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 103 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch LED TVs with cable channels
  • Heating, limited housekeeping, and desks

Similar properties

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Fairfield Inn & Suites by Marriott Asheville Tunnel Road
Asheville
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,004 reviews
Fairfield Inn & Suites by Marriott Asheville Tunnel Road
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Does Candlewood Suites Asheville Downtown by IHG have a pool?

Yes, this property has an indoor pool.

Is Candlewood Suites Asheville Downtown by IHG pet-friendly?

Yes, Candlewood Suites Asheville Downtown by IHG allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Asheville Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Asheville Downtown by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Asheville Downtown by IHG located?

Located in the heart of Asheville, this hotel is within 1 mi (2 km) of Innsbruck Mall, Buncombe County Courthouse, and Pack Square. Asheville City Hall and Asheville Mall are also within 1 mi (2 km).

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Reviews

Candlewood Suites Asheville Downtown by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 448 out of 632 reviews
Rating 8 - Good. 113 out of 632 reviews
Rating 6 - Okay. 28 out of 632 reviews
Rating 4 - Poor. 17 out of 632 reviews
Rating 2 - Terrible. 26 out of 632 reviews

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Would stay again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, family friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable beds (loved the pillows), it was very clean and the shower was powerful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, we travelled with our dog, staff was so friendly, room tidy and large were a family of 4, enough room all, everything you need and a shop. Definitely stay again, everyone was so accommodating. We had a lovely stay tx
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Muriel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and nice staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious suite, comfortable bed
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Quana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient area, nice rooms and accommodations, and friendly staff!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

DEMETRICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff/great rooms. I will most definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fairly quiet, very nice staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, clean, comfortable beds and pillows. The AC could have been colder but very comfortable otherwise.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, amazing customer service, great amenities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location and the staff was very helpful and welcoming
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great location. Family friendly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Echo

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quick. Near food options.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Entry and rooms were extremely comfortable. They offer free laundry and have a gym and pool on-site. When I return to Asheville I will definitely be staying here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, spacious, location is great, pet is allowed, equipped with kitchen, will stay again here.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Conni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, good coffee. Affordable & decent location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Very friendly staff, the room was spacious and clean. (The location wasn’t exactly downtown, even though that was how it was described. What I think of as downtown was an 8 minute drive away.)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and extremely clean. The staff (especially Marlene) was fantastic and made adjustments whenever necessary. The hotel even had free laundry machines. I would absolutely stay at candlewood suites again!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close to eat dinner
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Kandice

Disliked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t very clean and it’s not located in a great area. Spend a little more money to stay closer to the city.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The room was clean and staff was nice and gym was great and decorated awesome the indoor pool Hottub was great addition great locations to all outback right across street which was great location and bar only negative is the rooms were very dark and there was a big gap up underneath door going out of room which I didn’t like
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a great location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gina

The room was great. The only things I would suggest is having a fry pan and maybe one other recliner and a table. But not needed aside from the pan. Loved the once a week clean.
Stayed 4 nights in Oct 2025