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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
Travelers start their mornings with convenient to-go breakfast before stepping out to explore the charming shops and cafes of historic Biltmore Village

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Lobby - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Property amenity - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Property amenity - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Brookstone Lodge welcomes visitors to the historical district with a to-go breakfast and inviting lobby fireplace. Enjoy the indoor pool with sun loungers, visit the gym, or explore nearby Biltmore Village. Guests consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in South Asheville, a neighborhood in Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is near the airport and near theme parks. The area's natural beauty can be seen at Biltmore Estate and CMLC Florence Nature Preserve, while Harrah's Cherokee Center - Asheville and Southern Appalachian Radio Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at McCormick Field or Memorial Stadium. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Asheville travel guide
Map
4 Roberts Rd, Asheville, NC, 28803

What's nearby

  • Beautiful autumn fall colors at tunnel entrance on the Blue Ridge Parkway near Asheville - North carolina
    Blue Ridge Parkway Asheville Entrance
    2 min drive - 2.1 miles
  • Biltmore Estate featuring heritage elements and interior views
    Biltmore Estate
    5 min drive - 2.5 miles
  • Asheville_Outlets_553248633861847606_06
    Asheville Outlets
    8 min drive - 7.8 miles
  • Asheville_BiltmoreParkTownSquare_6225586_07
    Biltmore Park Town Square
    11 min drive - 8.6 miles
  • Asheville's Fun Depot
    1 min walk - 0.0 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • McDonald's
    4 min drive
  • Texas Roadhouse
    3 min drive
  • Sweeten Creek Coffee
    13 min walk
  • Juicy Lucy's Burger Bar and Grill
    4 min drive
  • Orale’s Bar And Grill
    4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel remodeled in 2023 and located near Harrah's Cherokee Center - Asheville
At Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel, you can look forward to free to-go breakfast, a terrace, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Concierge services, a computer station, and a TV in the lobby
  • A nature reserve, tour/ticket assistance, and a gift shop
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 73 individually furnished rooms have thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 42-inch HDTVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel located?

Located in South Asheville, this hotel is within 2 mi (3 km) of Asheville's Fun Depot, Historic Biltmore Village, and Cathedral Of All Souls. Galilean Fisherman Free School and Highland Brewing Company are also within 3 mi (5 km).

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Reviews

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 573 out of 1074 reviews
Rating 8 - Good. 299 out of 1074 reviews
Rating 6 - Okay. 129 out of 1074 reviews
Rating 4 - Poor. 48 out of 1074 reviews
Rating 2 - Terrible. 25 out of 1074 reviews

Reviews

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Wet clean hotel and great employees, would certainly stay there again, great value for the money
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff is friendly. The amenities were great- the heated pool is fantastic after hiking.
Stayed 4 nights in Jan 2026

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
Clean, quiet, friendly staff, easy check in, convenient to I-40
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Staff was friendly, room was very clean, quiet location
Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean. I enjoyed my 4 days there. Awesome TV!!!
Stayed 4 nights in Jan 2026

8/10 Good

Uma

Liked: Cleanliness, amenities, property conditions & facilities
Good size room. Comfortable stay
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie Lynn

Liked: Cleanliness, amenities, property conditions & facilities
I had to book a room super last minute without any firsthand knowledge of the area. My room was clean, the amenities were great and the staff went above and beyond.
Stayed 5 nights in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness
Very clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, cozy fire place in lobby, stocked market place, breakfast good.
Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
I had never stayed here but needed a room to be close to work in case of the bad weather that was forecasted. I thought it was a fantastic place! My room was really nice, it was clean, and it was quite. I was really impressed with everything. I will use this place again if I need a place close to my job!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. Room was spotless and ready when we arrived.
Stayed 1 night in Dec 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, clean, friendly check in and out. Bed comfy, nice soft sheets. Room a good size, nice bathroom and shower. The only thing was that it was noisy because of the Main Street it was on, lots of street traffic and noise. But we found the location very convenient for our stay.
Stayed 1 night in Jan 2026

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the quiet hours posted. Very friendly staff. Easy drive to Biltmore.
Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Great room, comfortable, clean. Nice Breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Scott M

Liked: Cleanliness, amenities, property conditions & facilities
Check in was seamless. Room was very clean. Staff were very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very comfortable bed and a nice bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Alaster

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very accessible to the main road, downtown and biltmore estate. The room is very clean. My family enjoyed our breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Kal

Liked: Cleanliness, amenities, property conditions & facilities
Yes, staff was great and very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness
Love this place. Only place I stay in Asheville. Always super staff. Clean, quiet easy to get everywhere from
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, air conditioner worked, and the breakfast was very good.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, just what we needed after a long drive.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Rooms were great, location didnt matter, price was good. Only complaint is it's wood frame building and you hear every step from guest on floor above. Sounded like a dance was going on in the morning. So either request the top floor or hope the room above you is vacant or they sleep in.
Stayed 2 nights in Jan 2026

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable stay!
Stayed 4 nights in Sep 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
The room was in good condition eight out of 10 stars for cleanliness. There were a couple long hairs on the bathroom floor, but everything was very tidy and clean.
The bathroom was clean, although the drain on the tub could have been cleaned out more regularly. It drained very slow.
Stayed 1 night in Dec 2025