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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Property class: 3
Travelers start their mornings with convenient to-go breakfast before stepping out to explore the charming shops and cafes of historic Biltmore Village

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

A hotel entrance with a stone facade, a covered entryway, and a parking area. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
A lobby with two grey armchairs, a small round table with a lamp, and potted plants. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
A hotel room with a bed, desk, chair, and a flat-screen TV. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
An outdoor patio with stone walls, a fire pit, and metal furniture. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
A modern living room with a stone fireplace, seating area, and a kitchen in the background. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Brookstone Lodge welcomes visitors to the historical district with a to-go breakfast and inviting lobby fireplace. Enjoy the indoor pool with sun loungers, visit the gym, or explore nearby Biltmore Village. Guests consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, two bedside tables with lamps, a telephone, and a large window with a floral view.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a small round table, a blue armchair, a wall-mounted lamp, and a painting of a tree branch.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted artwork.

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A modern hotel room with a large bed, two bedside tables with lamps, a telephone, and a large window with a floral view.

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Non Smoking

A hotel room with a bed, a sofa, a desk, and a chair.

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

A hotel room with a bed, a blue sofa, a wooden coffee table, a desk, and a chair. There are two wall-mounted lamps and a painting above the bed.

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in South Asheville, a neighborhood in Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is near the airport and near theme parks. Travelers eager for a bit of culture can stop by Harrah's Cherokee Center - Asheville, while those wishing to experience the area's natural beauty can explore Blue Ridge Parkway Asheville Entrance and Biltmore Estate. Ready for a night out? Consider The Orange Peel and Grey Eagle. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Asheville travel guide
Map
4 Roberts Rd, Asheville, NC, 28803

What's nearby

  • A road passing through a forest with a stone tunnel.
    Blue Ridge Parkway Asheville Entrance
    2 min drive - 2.1 miles
  • Historic Biltmore Village
    2 min drive - 1.5 miles
  • Cathedral Of All Souls
    2 min drive - 1.9 miles
  • Blue Ridge National Heritage Area
    3 min drive - 2.3 miles
  • Blue Ridge Parkway Visitor Center
    3 min drive - 2.7 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • McDonald's
    4 min drive
  • Texas Roadhouse
    3 min drive
  • Orale’s Bar And Grill
    4 min drive
  • Jersey Mike's Subs
    7 min drive
  • Cheddar's Scratch Kitchen
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel located?

Located in South Asheville, this hotel is within 3 mi (5 km) of Historic Biltmore Village, Cathedral Of All Souls, and Highland Brewing Company. Western North Carolina Nature Center and Blue Ridge Parkway Asheville Entrance are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 693 out of 1321 reviews
Rating 8 - Good. 367 out of 1321 reviews
Rating 6 - Okay. 155 out of 1321 reviews
Rating 4 - Poor. 67 out of 1321 reviews
Rating 2 - Terrible. 39 out of 1321 reviews

Reviews

Verified review

10/10 Excellent

Alyssia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the location was very convenient.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Good location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, nice interior
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pleasant staff members, great breakfast, location was great for easy access to Biltmore and downtown Asheville. Very affordable!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and breakfast was very good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Keola

Liked: Staff & service, amenities, property conditions & facilities
We loved the way the hotel made use of space. Property was very conveniently located for our vacation plans. Hotel staff both day and night were really pleasant and helpful.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and location is 5 mins away from biltmore mansion and just few minutes away from downtown ashville
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff!!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and ready at check in. Only issue was, the shower wouldn’t drain. But met our needs for our short stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Was quiet in the morning.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy parking. Clean and very nice staff. Our only complaint was that it was just generally noisy. We could hear the room around us walking around and people talking in the hallways at all hours.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this place. Will definitely come here again on a future trip.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was good, however for variety and non-sausage eaters bacon would have been nice. The room was clean and comfortable. The staff was helpful and courteous.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one night stay was good, clean, and comfortable. My only single complaint is how thin the walls are. I could hear my neighbors full conversations and TV on until after midnight.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional.
Stayed 1 night in May 2026
Verified review

8/10 Good

Douglas

Liked: Staff & service
Disliked: Cleanliness
The flowers were pretty. Staff was polite. There were frequently bags of trash &, sticky floors that needed attention.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great breakfast. Close to Arc encounter and a great Mexican restaurant.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean small property with indoor pool for the kids. Ask for an even numbered room. The odd numbered rooms face a major highway so loud car noise all night long.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly front desk. Beds were extremely comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable and we enjoyed our stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice room was clean could use improvement with breakfast!
Stayed 2 nights in Apr 2026