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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Property class: 3

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

A hotel entrance with a stone facade, a covered entryway, and a parking area. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
A modern living room with a stone fireplace, seating area, and a kitchen in the background. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
An outdoor patio with stone walls, a fire pit, and metal furniture. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
A hotel room with a bed, desk, chair, and a large window with a painting. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
A lobby with two grey armchairs, a small round table with a lamp, and potted plants. - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Take advantage of free to-go breakfast, a terrace, and a fireplace in the lobby at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, two bedside tables with lamps, a telephone, and a large window with a floral view.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a small round table, a blue armchair, a wall-mounted lamp, and a painting of a tree branch.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted artwork.

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

A modern hotel room with a large bed, two bedside tables with lamps, a telephone, and a large window with a floral view.

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

A hotel room with a bed, a sofa, a desk, and a chair.

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

A hotel room with a bed, a blue sofa, a wooden coffee table, a desk, and a chair. There are two wall-mounted lamps and a painting above the bed.

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in South Asheville, a neighborhood in Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is near the airport and near theme parks. Biltmore Park Town Square and Tanger Outlets Asheville are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Blue Ridge Parkway Asheville Entrance and Biltmore Estate. Looking to enjoy an event or a game? See what's going on at The Orange Peel, or consider Harrah's Cherokee Center - Asheville for a night out. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with cave exploring and hiking/biking trails. Visit our Asheville travel guide
Map
4 Roberts Rd, Asheville, NC, 28803

What's nearby

  • A road passing through a forest with a stone tunnel.
    Blue Ridge Parkway Asheville Entrance
    2 min drive - 2.1 miles
  • Historic Biltmore Village
    2 min drive - 1.5 miles
  • Cathedral Of All Souls
    2 min drive - 1.9 miles
  • Blue Ridge National Heritage Area
    3 min drive - 2.3 miles
  • Blue Ridge Parkway Visitor Center
    3 min drive - 2.7 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • McDonald's
    4 min drive
  • Texas Roadhouse
    3 min drive
  • The Mule
    10 min walk
  • Starbucks
    3 min drive
  • Jersey Mike's Subs
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Null
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel located?

Located in South Asheville, this hotel is within 3 mi (5 km) of Historic Biltmore Village, Cathedral Of All Souls, and Galilean Fisherman Free School. Hellbender and Highland Brewing Company are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 731 out of 1419 reviews
Rating 8 - Good. 393 out of 1419 reviews
Rating 6 - Okay. 172 out of 1419 reviews
Rating 4 - Poor. 81 out of 1419 reviews
Rating 2 - Terrible. 42 out of 1419 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for visiting the Biltmore. Clean, quiet, and comfortable.
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very willing to assist and kind.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning worked well to keep the room cool, staff are kind and so helpful. Buffet breakfast is good. Overall a great place to stay for a visit
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a sufficient size, clean and the breakfast was more than continental, which was helpful.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff was amazing, always friendly and helpful. The location was perfect for us. We would definitely return in the future.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - adjacent to town Good quiet stay. Liked the mattress - pillows Fair price Nice pool Will stay again
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Overall is an ok hotel. The rooms are spacious, but the beds are not very comfortable and the bathroom in the room I stay had mold. The breakfast they offered was awful, but is in a great location.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel! Rooms were clean and well maintained.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was clean. Free breakfast was a plus and close to downtown Asheville.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and comfortable. Good location, easy parking. Breakfast was ok, Good coffee! ☕️
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed super comfortable. The room was also quite spacious. It turned out that the hotel was very close to the Builtmore and many good restaurants. I would definitely recommend this hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, helpful staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so nice and clean! Will for sure stay here again! Bed was comfy.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great breakfast. Indoor pool a plus
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great location Will stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENTLY LOCATED
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooo. Comfortable bed.
Stayed 3 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The shower pressure was great, & I'm glad there was some breakfast & a store to buy snacks/drinks/items. However, the road noise was loud all night, the bed wasn't comfortable to sleep in (too soft & sunk in), & the pillows were too squishy.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, and property was generally quite clean. The property is very convenient to the highway and down town Ashville and the Biltmore Estate. We had mixed feelings about the staff; the evening person on the front desk was very nice and helpful, but we found the day person was a little testy when we arrived at 3pm and checkin was 4 pm
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff were very helpful and kind. Breakfast was very nice bed were very comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was helpful. Very satisfied with stay.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and brewery near by.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding. I traveled alone and felt so safe at the hotel. Yhe room was clean.
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Place was a little rounded down. Parking was very odd like shares with an apartment complex. Was some interesting people around hotel and in lobby. Small elevator and room was descent but seemed old or not taken care of.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe. Stay was kind & our room was clean
Stayed 1 night in Jul 2026