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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
Travelers start their mornings with convenient to-go breakfast before stepping out to explore the charming shops and cafes of historic Biltmore Village

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Property amenity - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Property amenity - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Lobby - Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel (Asheville)
Brookstone Lodge welcomes visitors to the historical district with a to-go breakfast and inviting lobby fireplace. Enjoy the indoor pool with sun loungers, visit the gym, or explore nearby Biltmore Village. Guests consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in South Asheville, a neighborhood in Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is near the airport and near theme parks. Travelers eager for a bit of culture can stop by Harrah's Cherokee Center - Asheville, while those wishing to experience the area's natural beauty can explore Blue Ridge Parkway Asheville Entrance and Biltmore Estate. Ready for a night out? Consider The Orange Peel and Grey Eagle. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Asheville travel guide
Map
4 Roberts Rd, Asheville, NC, 28803

What's nearby

  • Beautiful autumn fall colors at tunnel entrance on the Blue Ridge Parkway near Asheville - North carolina
    Blue Ridge Parkway Asheville Entrance
    2 min drive - 2.1 miles
  • Western North Carolina Nature Center
    Western North Carolina Nature Center
    3 min drive - 2.7 miles
  • Historic Biltmore Village
    2 min drive - 1.5 miles
  • Blue Ridge National Heritage Area
    3 min drive - 2.3 miles
  • Blue Ridge Parkway Visitor Center
    3 min drive - 2.7 miles

Getting around

  • Asheville Regional Airport (AVL)
    22 min drive

Restaurants

  • McDonald's
    4 min drive
  • Texas Roadhouse
    3 min drive
  • Orale’s Bar And Grill
    4 min drive
  • Jersey Mike's Subs
    7 min drive
  • Sweeten Creek Coffee
    13 min walk

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel remodeled in 2023 and located near Blue Ridge Parkway Asheville Entrance
At Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel, you can look forward to free to-go breakfast, a terrace, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A computer station, concierge services, and a 24-hour front desk
  • A gift shop, smoke-free premises, and 1 meeting room
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 73 individually furnished rooms have thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 42-inch HDTVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel located?

Located in South Asheville, this hotel is within 3 mi (5 km) of Historic Biltmore Village, Cathedral Of All Souls, and Galilean Fisherman Free School. Highland Brewing Company and Western North Carolina Nature Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1202 reviews
Rating 8 - Good. 332 out of 1202 reviews
Rating 6 - Okay. 142 out of 1202 reviews
Rating 4 - Poor. 56 out of 1202 reviews
Rating 2 - Terrible. 30 out of 1202 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice room was clean could use improvement with breakfast!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carol

Everything was great. Beds were comfy. Rooms were clean. Staff was helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

NADINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shelly Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest staff around!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were great and knowledgeable. Breakfast was fresh but where's the meat??
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Rooms were clean, staff was great, it was quiet. Would stay here again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good indoor pool, comfy beds and precise room temp. Ridiculously. Close to Biltmore. A good stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Nice place to stay, clean quiet room, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious. Beds were comfortable. Very close to Biltmore. Room could have been a bit cleaner.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Staff & service, amenities
Very nice place with super clean rooms, comfy bed, and yummy breakfast. yummy b
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Wet clean hotel and great employees, would certainly stay there again, great value for the money
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, no complaints.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and cozy. I love the beds and comforters. The pool wasnt ice cold which the kids enjoyed. Staff was super friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is nothing special but gets the job done, cereal, muffins, waffle maker, juice, coffee, and yogurt. Room was clean and included a mini fridge and microwave which is a huge plus. AC unit kept rattling but that might of just been my room. Overall, it was a good experience.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. It’s not a five star hotel by any means but it was fine for an overnight stay. Everything was clean and we didn’t need a thing extra. Staff was great, breakfast was fine. My only complaint was that the entire hotel smelled like marijuana.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the space was very clean and staff was friendly. Our room was quite stuffy which didnt is our only complaint
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean and accessible
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Staff was friendly, room was very clean, quiet location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
Clean, quiet, friendly staff, easy check in, convenient to I-40
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
This hotel is nice. The staff is wonderful! The beds are comfortable (and I'm a bed snob) but it it NOISY! The traffic noise is real. The people in the halls sound like they are in the same room. Great stay! Just not if you're looking for quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff is friendly. The amenities were great- the heated pool is fantastic after hiking.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Audrey W

Liked: Cleanliness, staff & service, amenities
Clean as in SPOTLESS, great location and seamless check in!
Stayed 1 night in Aug 2025