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Hotel Kumoi

Property class: 2.5
Travelers find genuine tranquility at this mountain retreat where soaking in a rejuvenating onsen complements peaceful nature walks

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Photo gallery for Hotel Kumoi

A person in a hot tub with a view of a building in the background. - Hotel Kumoi (Kamikawa)
A modern hotel lobby with a large screen displaying 'HOTEL KUMO', two wooden chairs, a central coffee table with a fire feature, and a reception desk. - Hotel Kumoi (Kamikawa)
A hotel with a modern architectural design, featuring a prominent entrance with steps and a staircase leading to the main building. - Hotel Kumoi (Kamikawa)
A modern interior with a concrete table, wooden chairs, and a view through large windows. - Hotel Kumoi (Kamikawa)
A restaurant with a modern interior, featuring wooden chairs, a checkered floor, and large windows with a view of a snowy landscape. - Hotel Kumoi (Kamikawa)
Hotel Kumoi offers a peaceful escape at Sounkyo Hot Spring. Guests can relax in the indoor mineral hot spring after exploring the natural surroundings. The ryokan serves local cuisine for breakfast and provides free WiFi, laundry facilities, and assistance from multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Private Bathroom

A pool table in a room with large windows, wooden chairs, and hanging lights.

Standard Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Futons

View all photos for Standard Room, Shared Bathroom

A pool table in a room with large windows, wooden chairs, and hanging lights.

Standard Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Futons

View all photos for Superior Room, Shared Bathroom

A pool table in a room with large windows, wooden chairs, and hanging lights.

Superior Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Futons

View all photos for Superior Room, Private Bathroom

A pool table in a room with large windows, wooden chairs, and hanging lights.

Superior Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Futons

View all photos for Standard Single Room, Private Bathroom

A pool table in a room with large windows, wooden chairs, and hanging lights.

Standard Single Room, Private Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Futon

View all photos for Japanese Room, Non-smoking

A framed picture on a wall-mounted shelf.

Japanese Room, Non-smoking

  • Sleeps 3

View all photos for Japanese Room, Non-smoking

A hotel room with a bed, a wooden table, and a red pillow.

Japanese Room, Non-smoking

  • Sleeps 5

View all photos for Japanese Room, Non-smoking

A framed picture on a wall-mounted shelf.

Japanese Room, Non-smoking

  • Sleeps 5

About the neighborhood

Kamikawa is home to Hotel Kumoi. Sounkyo Hot Spring and Daisetsuzankurodake Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Daisetsuzan National Park and Daisetsuzan National Park. Spend some time exploring the area's activities, including skiing. Visit our Kamikawa travel guide
Map
Sounkyo Onsen, Kamikawa, Hokkaido, 078-1701

What's nearby

  • A heart-shaped lake surrounded by green hills and a hiking trail.
    Daisetsuzan National Park
    1 min walk - 0.0 miles
  • A road curving through a residential area with autumn-colored trees, a mountain in the background, and a multi-story building with a parking sign.
    Sounkyo Hot Spring
    6 min walk - 0.4 miles
  • Daisetsuzankurodake Ski Area
    1 min walk - 0.0 miles
  • Daisetsuzan Sounkyo Kurodake Ropeway
    3 min walk - 0.2 miles
  • Hokkaido Ice Pavilion
    40 min drive - 20.4 miles

Getting around

  • Asahikawa Airport (AKJ)
    92 min drive

Restaurants

  • Hinnaの森
    5 min walk
  • Taisetsu Bakery Café & Bar
    7 min walk
  • ともちゃん食堂
  • レストラン Kurodake
    9 min walk
  • レストランまきば
    6 min drive

Similar properties

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Sounkaku
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  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,650 per person

Things to do

  • 2 indoor hot springs
  • Billiards/pool table
  • Books

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • 2 indoor hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 109 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 250.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1650 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Kumoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Kumoi?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Kumoi?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Hotel Kumoi located?

Situated in Kamikawa, this ryokan is within a 10-minute walk of Daisetsuzankurodake Ski Area and Sounkyo Hot Spring. Daisetsuzan Sounkyo Kurodake Ropeway and Ginga no Taki Falls are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kumoi Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 77 reviews
Rating 8 - Good. 34 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Just lovely. Not overdone. Simple, comfortable, relaxed, and relaxing with a wonderful breakfast and welcome tea. The staff are so nice, the service exceptional.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, amenities
Authentic room, super experience,
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

HOTEL STAY

The room is quite small, tatami not comfortable, too hard and pillow too soft thus did not sleep well. Facility wise is good, got billard to play and spent the night.
Stayed 1 night in May 2018
Verified review

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist das Beste was der Ort zu bieten hat. Alle sehr freundlich und hilfsbereit. Pool Onsen und ein japanisches Zimmer war schön. Wir sind allerdings früherer abgereist, weil der Ort drum Rum zu unserer Zeit nur deprimierend ist. Alles geschlossen oder kaputt. Aber das Hotel würden wir weiterempfehlen, den Ort nicht.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

HIDEAKI

Liked: Cleanliness, amenities, property conditions & facilities
施設は、綺麗でした。ロープウェイにも近くてロケーションは最高です。朝食は、普通です。
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

NAOYUKI

Disliked: Staff & service, property conditions & facilities

きをつけましょう。

ホテルとは名ばかり…。 事実上、民宿です。 部屋に浴衣はありません。お風呂場まで、取りに行って下さい。それでも浴衣が大きい物しかありません。コーヒーありません。税込みかわかりませんが、￥400-だそうです。布団は自分でひいてください。
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が狭くて駐車しにくい。お料理はとても良かった。お風呂は少し暗くて閉塞感がある。
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานบริการดี และอาหารอร่อย ที่โซอุนเคียวอากาศดี การเดินทางไม่ยากแต่ไกลหน่อยซึ่งก็คุ้มกับการเดินทาง งานเทศกาลน้ำแข็งดี
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Hsu-Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務相當好

服務人員英語能力都很不錯，對外國遊客相當友善
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
昔ながらの旅館をキレイに改装してあってオシャレだった。 朝晩の料理も美味しくいただきました。 Wi-Fiが部屋で繋がらないけど、層雲峡自体が大雪の麓だし、そういう環境なのかなーと、またそれもいいかなと思えました。 1つだけ残念だったのは、中国人観光客のお風呂場の使い方が雑で、脱衣所の床と洗面台がどう使ったらそうなるの？って言うほどベチャベチャになっており、まめな掃除がされてないのが辛かったです。
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish and modern place

Sounkyo is a quaint little resort town with not much in the way of facilities, but this hotel helps make up for that. They provided dinner and breakfast so I didn't have to worry about finding a restaurant in the freezing cold. They also have a hot spring, a place to chill and play billiards, and even a movie showing every night in which I regrettably could not partake. I also stayed during Sounkyo's Ice Waterfall Festival, which was marvelous and a bit different from the other winter festivals I saw in Hokkaido. It costs money to enter but if you leave you can re-enter so long as you flash the postcard they give you (that's your ticket). That really helped when I was hurting from the cold and needed to duck back into my hotel to eat and warm up. I can definitely recommend this place in the winter and I'd gladly stay again if I ever visit again in any other season.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
員工非常親切有禮貌 衛生間有點簡單，但乾淨 沒有瓶裝水，很難知道可生飲的水是那個階段
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total „hygge“ in the mountains.

Our stay in the Kumoi has been nothing but great. Cozy rooms, beautiful lobby, clean onsen and lovely staff. We had both, breakfast and dinner, which always were delicious and prepared with care. We were told that there was wifi in the lobby only, but we had no problem connecting on the second floor. Would recommend!
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フルリノベーションされた施設はお洒落で快適。スタッフの対応も丁寧でわかりやすく満足。 料理は標準的な和風懐石で可もなく不可もなし。北海道産の食材をふんだんに使っているかは不明。北海道の美味しいものを期待している人はがっかりするかもしれない。 シングルルームの居室は多少狭さは感じるものの清潔に維持されているが、壁が薄く隣の部屋の物音が聞こえることがあった。洗顔用のタオルをもう一枚用意しておいて欲しかった。 駐車スペースが少ないので満車になりやすいようで、近くの無料駐車場に停めたがホテルから少し離れているので荷物が多い人は大変かもしれない。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

そこそこ

Wi-fiがロビーでしか使えません。また、部屋の中ではスマホの通信が不安定でした。駐車場は天井が低いので事前に入れるかどうか確認した方が良さそうです。 近くにコンビニがあって便利です。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but not so tourist friendly town

Our stay at kumoi was fantastic, the staff are so friendly and helpful, the room was very clean and the Japanese style bed was great. They even sold us discounted cable car tickets for the mountain, which is only about 100m away..Unfortunately we were very disappointed with the local town though. In the whole town there was only 2 open restaurants and 1 cafe that only opened at 12. It was not very good for western travelers wanting a nice dinner or early breakfast. It looks like a ghost town in summer.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

SUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

That was a very pleasant stay with nice staff members, good breakfast and dinner which were traditional Japanese home style dishes and hot spring.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner was amazing!! Staff spoke very good english and were very helpful. Very close to the ropeway, about 2-3 mins walking distance. Really enjoyed my stay!
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

ハーレー

まあまあだった

値段が安かったから部屋も、狭かった。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ The staff speaks excellent English, much better than most hotels in Tokyo. + Nearby river whispers at night make you sleep soooo good. :)
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切な若いスタッフさん達で、子供たちにも優しく接して頂き、気持ち良く過ごせました。
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
改装途上で、不便な点もあるが、料金も安く雰囲気がよい。スタッフの熱意が伝わる。チェックアウト後、登山したが、立ち寄り湯をサービスしてくれた、感謝。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很友善，很熱情，賓至如歸，且大部分是年輕人，很有活力，酒店很新淨，且有一種草味，很貼近大自然。距離纜車站很近，超方便
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

センスの良いホテル

フロントスタッフが明るく ちょうど良い距離感で話しかけてくれた 温泉も清潔 案内も丁寧 センスの良さを感じた
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホームページにマネキンが映っていたので、何となく不安でしたが、しつかりリノベーションされとおり、不快な思いをすることなく、快適に過ごさせていただきました。機会があればまた伺いたいと思います。
Stayed 1 night in May 2019