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Fenix Furano

4.0 star property
Ski-in/ski-out hotel with restaurant

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Photo gallery for Fenix Furano

3 Bedroom Penthouse Suite | Living area | Flat-screen TV
Lobby sitting area
Lobby lounge
3 Bedroom Penthouse Suite | In-room safe, individually decorated, individually furnished, desk
3 Bedroom Penthouse Suite | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Hotel Room

In-room safe, individually decorated, individually furnished, desk

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Dining table
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

In-room dining

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key) | In-room safe, individually decorated, individually furnished, desk

3 Bedroom Premier Suite (Triple Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 101 sq m
  • Sleeps 7
  • 6 Twin Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

Mini-fridge, espresso maker, dining tables

2 Bedroom Premier Suite (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 71 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite

Flat-screen TV

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 60 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for 1 Bedroom Suite

Free toiletries, hair dryer, slippers, electronic bidet

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 3 Bedroom Suite (Dual Key)

In-room safe, individually decorated, individually furnished, desk

3 Bedroom Suite (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 84 sq m
  • Sleeps 7
  • 4 Twin Beds and 1 Double Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV

3 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
  • 110 sq m
  • Sleeps 7
  • 4 Twin Beds and 1 King Bed

View all photos for Superior Studio (C2)

In-room safe, individually decorated, individually furnished, desk

Superior Studio (C2)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (C1)

In-room safe, individually decorated, individually furnished, desk

Superior Studio (C1)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (B)

In-room safe, individually decorated, individually furnished, desk

Superior Studio (B)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services

Fenix West

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 57 reviews
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About the neighborhood

Map
19-10 Kitanominecho, Furano, Hokkaido, 076-0034

What's nearby

  • Furano Ski Resort - 1 min walk - 0.1 miles
  • Furano Shrine - 2 min drive - 1.5 miles
  • Ningle Terrace - 5 min drive - 2.8 miles
  • Campana Rokkatei - 5 min drive - 3.0 miles
  • Garden of Wind - 8 min drive - 3.4 miles

Getting around

  • Nishinaka Station - 22 min drive
  • Asahikawa Airport (AKJ) - 65 min drive

Restaurants

  • ‪El Asador - ‬4 min walk
  • ‪ふらのや - ‬2 min drive
  • ‪マクドナルド - ‬2 min drive
  • ‪スパイスカレーきち - ‬2 min drive
  • ‪Kitchen, cafe and Pizza 麦秋 - ‬9 min walk

About this property

Fenix Furano

Upscale hotel near Furano Ski Resort
At Fenix Furano, you can look forward to shopping on site, laundry facilities, and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski lift privileges, and ski passes. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an elevator
  • Multilingual staff, luggage storage, and concierge services
Room features
All 83 individually furnished rooms feature thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, mini fridges, and heating

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Fenix Restaurant and Bar

Things to do

  • Free bicycle rentals
  • Shopping
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 7 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 9600 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2500 per person
  • Futon bed fee: JPY 9600 per night
  • Crib (infant bed) fee: JPY 9600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Fenix Furano Hotel
Fenix Furano Furano
Fenix Furano Hotel Furano

Frequently asked questions

Is Fenix Furano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fenix Furano?

Self parking is free at this property.

What time is check-in at Fenix Furano?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Fenix Furano?

Check-out is at 10:00 AM.

Where is Fenix Furano located?

Set amidst the mountains, this ski-in/ski-out hotel in Furano is within 1 mi (2 km) of Furano Ski Resort, Asahigaoka Sogotoshi Park, and Furano Shrine. Furano Marche Shopping Center and Garden of Wind are also within 2 mi (3 km).

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Fenix Furano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 7 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuk Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel Good management Clean and comfortable
Stayed 5 nights in Aug 2023

8/10 Good

Niklas

Liked: Cleanliness, amenities, property conditions & facilities
Nice modern accommodation.
Stayed 2 nights in May 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our first trip to Furano!

Nice clean hotel with super friendly staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Mr Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.
Stayed 3 nights in Jun 2024

8/10 Good

Ah Huay

Liked: Cleanliness, staff & service, property conditions & facilities
Was there during the change of season,
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with some luxurious rooms and great finishes. It’s really a condo, not a hotel, and I would recommend having a car if you visit. It can be very pricey.
Stayed 1 night in Sep 2024

8/10 Good

Wing kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to reach downtown. Good privacy.
Stayed 3 nights in Aug 2023

8/10 Good

Ilyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and warm welcoming
Stayed 3 nights in Aug 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

6/10 Okay

Cheuk Yuen

Liked: Cleanliness, property conditions & facilities
Living area, kitchen and bedroom are good, however bathroom is not designed for guests use, one typical example is lack of towel railing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruth Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for our needs. Next door to a ski hire shop and immediately opposite the Kitanomine gondola. Rooms were very comfortable and clean. They run a free shuttle service on demand to local restaurants, but there are also several good eateries in walking distance. The hot chocolate was delicious (dark chocolate melted in hot milk). Very friendly and efficient staff. A great stay altogether.
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfortable

Nice hotel with well-equipped facilities. Clean and comfortable room which we all enjoy our stay in your hotel. If can arrange one large room with three bedrooms instead of separate rooms will be perfect.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and spacious place. Only down side… no choice for breakfast and will only clean the flat every two days and that includes taking our the trash
Stayed 6 nights in Aug 2023

8/10 Good

Chien-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the ski resort. It is a new hotel and it is also family-friendly. We come to this hotel around May and therefore it's not in peak season. I think not too many people will choose here except for skiing. However, I like the quiet here and also we have a kitchen to enjoy family time together.
Stayed 2 nights in May 2024

6/10 Okay

Derek

Liked: Cleanliness
Disliked: Amenities
No dishwasher for the unit with a kitchen. Not sure how clean the dishes are. Only one elevator for the whole building.
Stayed 1 night in Jul 2024

6/10 Okay

Carole

Liked: Cleanliness, property conditions & facilities
The property is new and room is well appointed. At check in I was informed about the cleaning schedule. However they did not clear the rubbish as promised on the next day. It is not great if you are staying for 3 nights. The hotel seems to operate on low staffing because there is no front-desk. This hotel location is great for skiing because the chairlift is across the street. I like that the front office staff speaks decent English which is relief in Japan.
Stayed 3 nights in May 2024

8/10 Good

Ma Kar

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice hotel but not so good housekeeping

Overall we like this hotel v much but their house keeping really needs improvement. When they clean up our 3 bedroom suite, they just shuffed the used towels underneath our beds! My daughter’s pants was on her bed but they just shuffed them inside the bedsheets when they made the bed and we almost couldn’t find her pants! Also v dirty & dusty under the beds. Hotel needs to re train all housekeeping staff. But otherwise we like everything else about this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the top of a slope. The hotel rooms are well maintained. The kitchen wares and tools are well stuffed and they provide good quality kitchen tools such as pots, pans, ovens, different type of glasses for different drink, good quality fork n spoon and bowls and plates. Well thought-out space for bedroom, the hall & kitchen area. Their housekeeping was very efficient. The housekeepers come in a team and within 15mins or so, they would have completed cleaning, mopping and changing out towels etc. The only thing that is lacking in that facility is onsen. It would be great if the place has an onsen which guests could use it. The nearest onsen is just next door which we have to pay and subject to the hotel timing for non-hotel guests' user. Otherwise, the place is good for big group of travellers or family with grown kids/ young kids.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Fenix Furano in the off season (October). The rooms are international standard with a kitchen and living area, plus a comfortable bedroom. The tub and shower are also excellent and everything is brand new and spotlessly clean. I imagine the rooms here will be very expensive during ski season, as one of the Furano lifts is right in front of the hotel. In October, the room I had was an absolute bargain! The only issue with my stay was that there was no breakfast available at the hotel. However, the sister property around the corner had a cafe that was open from 7:30 every morning. Having your own car will make stays here more convenient. Getting in to Furano for restaurants and shops is about a 10-minute drive. There are some places to eat within walking distance of the hotel, but the better places in Furano are down in the town.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ching Him

Stayed 3 nights in Mar 2025

8/10 Good

Sadaaki

Stayed 3 nights in Feb 2025

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒適的環境

飯店對面就是學長，隔壁的雪具出租店有stepon 可以租，很方便 如果你要去超市或是餐廳，可以預約飯店的車子 房間很大很舒服
Stayed 7 nights in Jan 2025

10/10 Excellent

Li chu

Stayed 2 nights in Jan 2025